Product Forums

Hi,On Nintex K2 5.8 I have workflows that are assigning some task to the users.On the task form a comment field is mandatory.When you use the worklist for this task (without opening the task form), you area able to do the requested action on the task without inserting the mandatory field. So the worklist action is bypassing the task form validation.This is possible from the user workspace, but also from the SharePoint (online) worklist.How can you solve such an issue?Thank you. 

Starting two days ago, in the AssureSign Date input field, when selecting the Date Format "Date in YYYY/MM/DD format with current date prefill, and after sending for signature, then the actual date input screen displays "Invalid Value" even when entering the date in the specified format, preventing me from proceeding. Even if I populate MM/DD/YYYY and others for this case, all showed “Invalid value”.If I chouse other formats such as “Date in MM/DD/YYYY format with current date prefill” and others work without issues.Only format YYYY/MM/DD style doesn’t work. However, in Japan, the YYYY/MM/DD format is standard, and using other formats causes confusion with dates, making the YYYY/MM/DD format essential for our use. 

Hi,I’ve create a rule “When a control is changed” on drop-down list and put advance condition for transfer data to another control Normally, the rule should run when I’ve select data on this drop-down But, when I open the view with parameter(execute read method) for put data to drop-down list and another column,  the rule "When a control is changed" is running. How can I set the rule for running only when drop-down list is select or change not when the view initialize with data. Thanks,Tim

We have a need to concurrently send a dynamic number of tasks to people in a workflow. In my testing I have found a way to do this using Loop and Split tasks where each loop creates a separate sub-path, and once the looping is complete the workflow carries on with other steps. While this works, if I look at the existing View Flow of an instance I see the loop and the sub path occurring and then the workflow continues, but I can’t drill into the specific loops. Can anyone advise if there are any issues with this solution, or if there would be a better approach to take? Included is a diagram of the pertinent steps. 

I’m using Infopath forms on a Sharepoint forms library. Due to a migration to Subscription Server some date fields weren’t working properly anymore. I’ve updated these fields and uploaded the forms again in central admin, but some of the forms aren’t working.Here is the strange thing: when I add the form content type to another library it works like a charm, but the updated form on the same library doesn’t work.

When a Nintex Automation Cloud Form is completed; the url is sent to the user. If there a way to write the url sent in the e-mail to SharePoint Online for the user to click on from SharePoint Online?

Issue DescriptionWhen you install or run the Setup Manager on your computer with only Client Tools, the setup now requires a connection to the K2 Database., whereas it was previously not required.Error Message:The following error occurs: "The user 'SQLUser' is not a member of the 'dbcreator' and 'securityadmin' SQL server roles."ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 23.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Hi, Can someone assist on how to setup a reminder (follow-up email) for a “send email” action? I currently have a form setup to send out an email to a manager to review a form. The manager would then have to go into the form and click a checkbox to state they reviewed it, but the manager just gets a single notification to begin with... I am trying to figure out a way to trigger notifications to be sent until the manager goes in and checks the box. I just don’t want them to forget, so I would like to setup a reminder. TIA! 

I’m currently trying to display a text area, however words are being split midword instead of word wrapping. I’ve set the word-break css property to normal to no avail. Has anyone had this problem recently? Thanks!

I am receiving an error weekly stating, “Error getting breadcrumb children” and my search here yielded nothing so I wonder if you have some wisdom for why this keeps happening and what I should do to avoid the error. My teammates are not receiving it. 

When I add a calculated value to show the current date and time I use this formula:current date + “ “ + current time, but this shows as:Mon Sep 29 2025 00:00:00 GMT+0100 (British Summer Time) 09:59I would like it to show as 29/09/2025 09:59 When putting in just the Current Date it adds the time format, but shows as 00:00:00, is there anyway of getting it to show like above?

I have a text area field that is being displayed incorrectly. The text in this field is not wrapping properly based on the textbox size, making reading it difficult. Attached is a screenshot. I wasn’t experiencing this before, so I suspect it may have to do with the recent updates. Any advice on this would be appreciated, thanks in advance! Eulogio

Ever wanted someone outside your org to access an authenticated form?Are you a partner tied of waiting for access to customers tenants to provide support or collaborate on automations?Nintex is adding support for External Users and the Advance Preview starts in October!Please use this form to register your interest.What?Design-Time External Users allows you to easily collaborate with partners, support, and Nintex users from outside of your organisation. You can invite any user with an email address outside your domain and have them login with OTP. You can also invite users as participants to access an authenticated form.Why?Quickly Access Customer Tenants – Currently the only way to get access to a federated customer tenant is to be added to their IdP, which often involves a long process with IT governance. With Design-Time External Users enabled customers can quickly invite you into a tenant to build or help out during a support incident. Invite users to complete authenticated forms -

I have a form created in InfoPath that i’m trying to recreate in Nintex Forms (on-premis) which shows all the other items that the current user has created within the list when the user adds a new item to the list.  So it shows a table on the form that populates when the user adds a new item.  Is this possible? If so, how do I go about doing it.  I know how to do lookups, but I’d like it to show all the items that the user has created in a table (possibly repeating section).

Hi  I’ve created a workflow to load a data set that I’m accessing from an external API into a Nintex Table.The API is too cumbersome and complex to do otherwise than simply create a “local copy” of the data so it can be used in my Nintex forms etc..It’s all working fine but I’m having issues with the number of actions per workflow instance.The API is returning me data in Json, so I”m using Query Json action. The problem is that I have to use one Query Json Action for each single field of data being returned, and even though I’m only loading a bit more than 200 rows it’s still blowing up because there are a lot of fields to retrieve. Right now all I can do is loop through the data array, load each field one by one in variables, and then create the row in the table using those variable.  I’ve seen that I could leverage Query Json to retrieve multiple fields at the same time and load them in a collection, but then how to I retrieve each individual field from the collection without adding

I’m hoping someone can confirm if Nintex table data is restricted to only be available on Authenticated Task forms. It appears it is. To explain: Table data can be used on a non-authenticated Start form using the Data variables function. However, when I do the same on a non-authenticated Task form the control fails. I mean it can be set up, but when the Task is sent the a ‘Data failed to load’ error displays and the control fails. This seems strange: if I set up a Data variable to use External data (not Table data) then that works on both non-authenticated Start and Task forms. However Table data doesn’t. ​​​​​​

hi everyone, I hope I can get help here. I need to get data on a Nintex form from a list via lookup column. The related list has 20476 items. I was hoping to archive the cascading filter shown here  but I can’t get the items. I did a test with the same list but with less items and it works, I’ve read here people had no issues with bigger lists - does anyone has video instructions on how to do it? Or any tips?The issue is in filtering: when i set up a filter to show only items based on a specific column I am not getting anything at all (I checked the format and the text to be exactly as it is in the connected list so not typo or other “user” issues there) 

Issue DescriptionWhen you configure a Rich Text control on a View with a height of 233px or more, a large gap appears below the text area instead of the text area expanding as expected.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 07.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Hi, Just wanted to get some help on the issue we are having on our QA environment. Some of our users reported error messages when executing smart object in the forms, so I went ahead and recycle the K2 services. After that I couldn’t start the K2 service at all due to the below error: “Error   2001 Error Starting Host Server: System.NullReferenceException: Object reference not set to an instance of an object.” Upon reviewing the host server logs, we saw a bunch of error logs related to Database Master Key which was occurring already even before I restarted the K2 service - see below sample: "Error","General","0","ErrorMessage","SourceCode.Sync.Runtime.SyncProviderLogger"," Error - Please create a master key in the database or open the master key in the session before performing this operation.","anonymous","0.0.0.0","E:\Program Files (x86)\K2 blackpearl\Host Server\Bin" After further investigation, I was informed that there was a database migration that happened recently and I think th

I have created a form plugin which will leverage with Microsoft Graph Api to get data from SharePont list and display it as a dropdown component. I have set the required property in the getMetaConfig().I also have the on change event to capture values from the selected option and return the Title and id as object. When I import the form plugin in NAC, the label able to display the title and id from the object that return from the component.  However, the component will always recognize there is no value return, and the required field validation will shows even I have selected an option.I have also tried to change the return data type from object to string and keep the same for the rest. And it will work. When the drop down is selected, the selected value (string) could be display in a label control and the component manage to recognize there is already a selected value.I am wonder if there is any additional steps is required if the return data type need to be in object data type. 

We get the above error from a “Generate document”-Action.As no field is mentioned, it is hard to find the root cause.This Workflow is running into this issue the first time.Any idea how to identify the field?

Issue DescriptionWhen you attempt to use the BrokerManagement.exe utility to change the path of a custom broker DLL and run the Configure Services too, an error occurs.Error Message:The following error occurs: “_authorizationService”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 22. Nintex Automation K2 (5.8.1) Fix Pack 10.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Dear all,I am working on integrating Nintex AssureSign with Power Apps with a flow in the CA1 environment and have run into a persistent authentication issue.Environment / Setup Environment: https://ca1.assuresign.net API endpoint: POST /api/documentnow/v3.7/authentication/credentials Account Context: acb8d12c-3389-447e-a6b8-620cf18f9e5c API User created in account.assuresign.net, scoped to Specific Environment → https://ca1.assuresign.net/ API Key active, not expired CA1 Settings → DocumentNOW® Integration → Default File Retrieval Credential set to the same API user What I’ve Tried Body variations:   { "username": "don.wang@elections.ca_Lqq4s0Ue", "key": "************", "sessionLength": 60 } Added accountContext in body (and also tested removing it) Added header:   x-assuresign-account-context: acb8d12c-3389-447e-a6b8-620cf18f9e5c Headers:   Content-Type: application/json Accept: application/json Tested with Power Automate HTTP action and PowerShell (Invoke-RestMe

Dear all,I was able to create an API User in account.assuresign.com but the API User cannot be used at ca1.assuresign.com. I spent a lot time to figure this out. However, it seems we cannot create the API Users in ca1.assuresign.com. I loggged in ca1.assuresign.com as an administrator with my regular email. I then tried to create a new user, but it failed with this message:ErrorWe are currently experiencing technical difficulties and were unable to complete the requested action. Technical support has been notified and will investigate this problem shortly. We apologize for any inconvenience this may cause.Error Code: VTP33This may be unstandable, but I cannot find we can create an API user at ca1.assuresing.com. Could you share some lights here.Thanks,Don

What is the blue insert option for on the Microsoft Exchange Online Send an Email control? It allows you to select a collection and shows like you will be able to send to all the addresses in the collection, but when you run the flow, it will fail with the following error:-----Received an error response from the connector: {"message":"[NXCSDK.GNR.UnexpectedError] Unexpected error occurred, please contact support.","correlationId":"e3c02593-5d3e-4e11-80d7-32836ccabace","code":null} What is the use of selecting the collection if you cannot send to it? I’m trying to figure out how to send to multiple addresses with multiple CC addresses without having them all be in the To field. It seems like Nintex allows this simple procedure in that it lets you select the collection, but it fails when you run it. If it’s not able to send to collections, then why allow us to select a collection in the To , CC, BCC, and Reply To areas? Do the entries in the collections have to be in a specific format fo