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Is there a way to find those processes that have no activities i.e. the process has been created with no content.

I am trying to use Drawloop(DocGen) in my sandbox, but am getting this errorYour organization's trial period has expired. Please have your administrator contact support for assistance. (LicenseInvalid)Include this Error Id if you contact support: d305b12a-a7b8-4393-9af3-96ac001c5299Can you help me to update the license in the sandbox. The Sandbox ID is 00Dcb000005ZDp8 and the company name is Club Quarters.ThanksRich Spitzrich@spitzconsulting.com

Hi! Suddenly I get the error below.It worked for a while.The credentials are correct, I can send emails, and it works as "get email trigger" in the console.Something seems to be wrong with IMAP. What could be the reason for the sudden change?Thanks.  

We have an application that we’re building and need to expose Nintex API data such as list of tasks assigned to the user for a particular workflow. I see that there are 3 authentication methods. We did not want to use service app token as it gives it access admin to the tenant and we didn’t want to use a personal access token either because of the developer role.  The client app token made the most sense because we can limit the scope to just read only to get the list of tasks. However, we noticed it requires a user to sign in through a pop-up window. Is there another method that won’t involve this pop-up window or is there a way to have the user only do it once? 

must be missing some step. following the example add the JS-Insert Plugin.on the form add the controlwhere and how do I put in the JavaScript code? do I need to add the open and close script tagwhen I add some code keep getting Workflow cannot be loaded, saved or published at this time. anytime I have the atob() it will not saved. have the Load JQuery set to Yes works

IMPORTANT:If you perform a reconfigure without reinstalling the fix pack, users will not be able to log into Nintex Automation Designer/Manager/Workspace/Runtime after the reconfigure completes and the below error will occur:“HTTP Error 500.19 - Internal Server Error” Fix Pack Release Date Download Link Fix Pack 1 31 October 2023 Contact Support for this Fix Pack Fix Pack 2 5 December 2023 Contact Support for this Fix Pack Fix Pack 3 14 December 2023 Contact Support for this Fix Pack Fix Pack 4 12 January 2024 Contact Support for this Fix Pack Fix Pack 5 25 January 2024 Contact Support for this Fix Pack Fix Pack 6 1 February 2024 Contact Support for this Fix Pack Fix Pack 7 6 March 2024 Contact Support for this Fix Pack Fix Pack 8 19 March 2024 Contact Support for this Fix Pack Fix Pack 9 18 April 2024 Contact Support for this Fix Pack Fix Pack 10 13 May 2024 Contact Support for this Fix Pack Fix Pack 11 23 May 2

Issue DescriptionWhen you upgrade from Nintex Automation (5.7) to Nintex Automation K2 (5.8) an error occurs in the database.Error Message:The following error occurs: “Logged Error: Script execute failed: System.Exception: Script execution exception: System.Data.SqlClient.SqlException (0x80131904): Cannot drop the procedure, because it does not exist or you do not have permission.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 28.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

IMPORTANT:If you perform a reconfigure without reinstalling the fix pack, users will not be able to log into Nintex Automation Designer/Manager/Workspace/Runtime after the reconfigure completes and the below error will occur:“HTTP Error 500.19 - Internal Server Error” NOTE:  If you have client tools installed, please do a manual IIS Reset after installing the Fix Pack. Fix Pack Release Date Download Link Fix Pack 01 21 May 2025 Contact Support for this Fix Pack Fix Pack 02 12 June 2025 Contact Support for this Fix Pack Fix Pack 03 8 July 2025 Contact Support for this Fix Pack Fix Pack 04 15 July 2025 Contact Support for this Fix Pack Fix Pack 05 12 August 2025 Contact Support for this Fix Pack Fix Pack 06 17 September 2025 Contact Support for this Fix Pack Fix Pack 07 25 September 2025 Contact Support for this Fix Pack Fix Pack 08 15 October 2025 Download Fix Pack 08  Prerequisites and DependenciesThe Fix Packs are only comp

Issue DescriptionWhen you upgrade, there are layout and font colour changes on your SmartForm.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 08.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Note:For any of the previous Fix Packs, please contact support here (Link).List of all previous Fix Pack dates can be found here (Link) Fix Pack Release Date Download Link Fix Pack 45 14 October 2025 Download Fix Pack 45  the previous Fix Pack releases. K2 Five (5.6) must be installed first after which the latest Fix Pack must be installed. To determine which cumulative update or fix pack has previously been installed in your environment see https://help.k2.com/kb000426.       Fix Pack 1This fix pack includes the following fixes:Code Fix: An error occurs in K2 for SharePoint Registration and Activation Wizards Code Fix: Errors logged in the HostServer log for disabled usersFix Pack 2This fix pack includes the following fixes:Code Fix: Data transfer between K2 Five (5.5) and Zabbix fails Code Fix: Old K2 Workflow Task name in the K2 SmartForm gets overwritten Code Fix: Reminder email only sends once Code Fix: ‘Incorrect syntax’ error occurs Code Fix: Incorrec

Issue DescriptionWhen a new user attempts to login to K2 for SharePoint, an error occurs.Error Message:The following error occurs: “The ADFS:user@company.com could not be found.”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 45.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you access a form in SharePoint using an external ADFS, you may experience an issue where drop-down list controls do not display any values. However, when accessing the same form using the internal ADFS, the drop-down values appear correctly.ResolutionThe fix is available in:K2 Five (5.6 Fix Pack 45.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionInsecure Deserialization: Enhanced security to resolve possible unchecked manipulation, where user input was discovered to be deserialized without proper validation or sanitization.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 45. Nintex Automation (5.7) Fix Pack 28.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Are you still using a password to access your Nintex Platform?We’re looking to better understand how our customers are authenticating today, particularly those who are using username and password sign-in rather than federated identity (SSO).If you’re currently using passwords to access Nintex Workflow or Apps, we’d love to hear from you. We want to understand: What’s preventing your organization from using federated identity (SSO) today? What challenges or requirements do you have around authentication and access? What would make SSO adoption easier for you? Your feedback will directly help us shape future improvements to identity and access in the Nintex Platform.If you’re interested in participating in a short interview please book a time to chat here.Thanks for helping us make authentication in Nintex more secure, flexible, and user-friendly!

We currently use Nintex K2 Cloud and recently attended a webinar explaining the new features coming with the new version. It appears that Nintex continues to invest in the K2 Cloud product, but it doesn’t appear as a cloud platform on the Nintex website. It only advertises Nintex Automation CE.Can someone please explain the roadmap for the K2 Cloud vs Nintex Automation CE platforms? Will they be merged or will they remain separate? If separate, why isn’t K2 Cloud listed as a separate platform on the website?

User getting this pop-up box on a form but is unable to press the X on the top right to close, if they refresh the page, they will lose the data on the form.What to do? Also, where does the icon in the centre come from?   

Hi, I am trying to round an amount within Nintex responsive forms. I currently have an web request field that outputs the amount of  $4.32905 but need to be able to round and see $4.33 instead.I used the following function below but get 4. Am I missing something?Formula:round(convertToNumber([Form].[Cost Web request].[Label],2))

Hi,On Nintex K2 5.8 I have workflows that are assigning some task to the users.On the task form a comment field is mandatory.When you use the worklist for this task (without opening the task form), you area able to do the requested action on the task without inserting the mandatory field. So the worklist action is bypassing the task form validation.This is possible from the user workspace, but also from the SharePoint (online) worklist.How can you solve such an issue?Thank you. 

Starting two days ago, in the AssureSign Date input field, when selecting the Date Format "Date in YYYY/MM/DD format with current date prefill, and after sending for signature, then the actual date input screen displays "Invalid Value" even when entering the date in the specified format, preventing me from proceeding. Even if I populate MM/DD/YYYY and others for this case, all showed “Invalid value”.If I chouse other formats such as “Date in MM/DD/YYYY format with current date prefill” and others work without issues.Only format YYYY/MM/DD style doesn’t work. However, in Japan, the YYYY/MM/DD format is standard, and using other formats causes confusion with dates, making the YYYY/MM/DD format essential for our use. 

Hi,I’ve create a rule “When a control is changed” on drop-down list and put advance condition for transfer data to another control Normally, the rule should run when I’ve select data on this drop-down But, when I open the view with parameter(execute read method) for put data to drop-down list and another column,  the rule "When a control is changed" is running. How can I set the rule for running only when drop-down list is select or change not when the view initialize with data. Thanks,Tim

I’m currently facing an issue with the import functionality. I’m using the attached store procedure to import data from a comma-separated file. However, the import fails when the file contains fields that include commas within the data.For example, please refer to the Surname column in the People DOB file, which has values like “Bob,Maggio”. The presence of the comma within the quoted string seems to be causing the import to break, resulting in the following error: Error : “Conversion failed when converting date and/or time from character string.”It seems the import logic is not handling such cases when commas are part of the field values. Could any one assist me in resolving this issue or suggest the best way to handle such data during import?Thank you!  

We have a need to concurrently send a dynamic number of tasks to people in a workflow. In my testing I have found a way to do this using Loop and Split tasks where each loop creates a separate sub-path, and once the looping is complete the workflow carries on with other steps. While this works, if I look at the existing View Flow of an instance I see the loop and the sub path occurring and then the workflow continues, but I can’t drill into the specific loops. Can anyone advise if there are any issues with this solution, or if there would be a better approach to take? Included is a diagram of the pertinent steps. 

I’m using Infopath forms on a Sharepoint forms library. Due to a migration to Subscription Server some date fields weren’t working properly anymore. I’ve updated these fields and uploaded the forms again in central admin, but some of the forms aren’t working.Here is the strange thing: when I add the form content type to another library it works like a charm, but the updated form on the same library doesn’t work.