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KimberlyLNintex Employee

Nintex Automation

Error occurs when opening a workflow in K2 DesignerKnowledge Base

TopicWhen attempting to open a workflow, the following error appears: Could not load the workflowSomething went wrong on our end, and the Workflow Designer needs to close.Please try your action again. If the problem persists, contact your administrator. Instructions On your browser, open the Developer Tools, click the Console tab and check if there are any errors found there. You may see an error like the one shown below:If that is the case, please check whether the 'FG_HostServer' filegroup is full on your K2 database. If it has reached the maximum size set, you can increase Maximum File Size setting for the filegroup accordingly.

brandiwoodsonExplorer

Nintex Automation Cloud

Permissions for Start Forms

I noticed an email went out for this and then the link was broken. I managed to find the post for this new feature.Restrict access to start event forms | Community (nintex.com) However, couple questions on this new feature:Will AD permissions be allowed in the future to better manage this? We don’t use groups in NAC user management section except to manage permissions on connections and data sources. Global admin are the only ones who can access and edit groups so this will not be sustainable for our team. In addition, it’s redundant to manage AD group and have to turn around and manage a group in NAC. We need more integration for this to benefit us. Will business owners at some point be able to manage these workflow types in workflow tracking to manage form access? IT does not want to manage this for every process, when all we do it build the tool for the users. Administrative management should be on the business, not a designer or global admin. We would suspect a “form access”

Nintex Automation Cloud

HTML Email Background Colour Issies

Hi all, Hoping someone can help me. I am trying to design an email using some HTML code. I am using a WYSIWYG HTML editor to create an email (since I dont have the 100% HTML knowledge). In the WYSIWYG editor, my email looks like the below (information blurred for privacy). So I copy the code into Nintex, and it looks the same. However, when the email gets sent, some of the background colours disappear. I am so confused. (again information blurred for privacy) Does anyone have any tips on how to fix this? Thanks!

Nintex for Office 365

Error connecting to the workflow manager.

I've just started the workflow designer and got this error message in a red highlighted banner on the top of the workspace: Error connecting to the workflow manager. Would it be possible that because it's in a private channel, sharepoint site? Anybody have any ideas on how to fix this?

boringnerdNintex Employee

Nintex Automation

Exception of type 'System.Web.HttpUnhandledException' was thrown. The {user name} could not be foundKnowledge Base

TopicNew SQLUM or CustomUM users are unable to login to K2. The following error is shown:Exception of type 'System.Web.HttpUnhandledException' was thrown. <br/>{user name} could not be found Instructions If you are using the new Sync Engine, please make sure you have the performed a sync for SQLUM/CustomUM so K2 can sync the identities. Make sure the user's identity can be found in Identity.Identity table on your K2 database, and the identity record has Enabled = 1, Resolved =1 and the Properties are filled correctly If you are on K2 5.3 or older, make sure users are not including any trailing spaces when they enter their username. Trailing spaces in the username will cause the login to fail. This has been fixed in 5.4 and above. Alternatively you can update the login page to check for trailing spaces in username and remove them before submitting the login form.

boringnerdNintex Employee

Nintex Automation

Changing SQL Server License Caused K2 Service to Fail to StartKnowledge Base

TopicAfter changing the SQL Server License of the SQL server that is hosting the K2 database, K2 service fails to start.The following error is seen in HostServer logs;"Error","System","2001","ServerStartError","SourceCode.Hosting.Server.Runtime.HostServerEngine.StartHostServer","2001 Error Starting Host Server: System.NullReferenceException: Object reference not set to an instance of an object."Which indicates something is wrong with the K2 Configuration Service. The K2 Configuration Service is still running, but the configuration service logs show the following:[Error] An exception occurred in the database while iterating the results of a query for context type '"SourceCode.Configuration.Repository.ShardContext"'."""System.Data.SqlClient.SqlException (0x80131904): Please create a master key in the database or open the master key in the session before performing this operation."Instructions The configuration service logs indicate the database master key is not opened. If you only chang

jpachecoScholar

Nintex Automation Cloud

Auto Number form

Hello,I am using a NAC Form and need to apply an tracking number to the form every time one if filled out. Is it possible to produce the output just as displayed below? Too, is it possible to restart the numbering scheme to 001 each new year? “XYZ-23-001” XYZ = This is the form name23 = Year 2023001 = assigned sequentially *each year

Darren JehanNovice

Nintex Automation Cloud

External access to workflows

Hi all - new-ish to Nintex still, gradually getting used to how things work, but I have a couple of questions for a workflow that we’re looking to design…..We want to create a portal where an external party (supplier) registers their details with us. These details are then used to populate back-end systems and initiate a series of workflows (finance checks, procurement checks, etc.) that will eventually automate the process of setting them up as a valid supplier….So, initial thought is to create a simple form for them to enter their contact details, and the internal stakeholder contact.This goes to Stakeholder to approve, and then to internal IT to create an “account” to allow access to the next part of the process, where the Supplier will enter more details, including bank account details. We’re thinking that we could do the account via SQL Server, and hold an encrypted password, but then how would the workflow know that the Supplier is an authenticated userOrWe could register the Sup

Nintex Automation

Posting JSON body in Smart Object

Hi, using REST API integration, I have a method that is suppose to post a JSON body.I have used fiddler to intercept the request received from the endpoint. This is what I need to post (This is working in postman):[{"mediaId": "ZAA4398F9","color": "RED","duration": 60,"pattern": "FLASH_4_TIMES"}] So in my smart object, I pass the body as a serialised item:{"$type":"CY_Imagotag.k2RESTidentifier_MediasFlash, CY_Imagotag, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null","mediaId":"ZAA4398F9","color":"RED","duration":60,"pattern":"FLASH_4_TIMES"} I have sniffed the request using fiddler, other parameters are receiving it correctly. But not the JSON body portion. The server is receiving a blank body.

reluktntdbaRookie

DocGen for Salesforce

Unable to use Create/Edit record to update Custom Object

I have a package that uses a Custom Object as its primary object and I get an Invalid Id Field error when I using Create/Edit Record on the Delivery Options. I have Update existing record checked and the record Id is used in the Field-Value Pairs box. I am able to add a new child record and create a task but not update the starting record. Here is the resulting error:An error has occurred when performing an Insert-Update: Error: Create Failed: INVALID_ID_FIELD: Record ID: id value of incorrect type: -- Id (ExternalError)

brandiwoodsonExplorer

Nintex Automation Cloud

Permissions for Start Forms

I noticed an email went out for this and then the link was broken. I managed to find the post for this new feature.Restrict access to start event forms | Community (nintex.com) However, couple questions on this new feature:Will AD permissions be allowed in the future to better manage this? We don’t use groups in NAC user management section except to manage permissions on connections and data sources. Global admin are the only ones who can access and edit groups so this will not be sustainable for our team. In addition, it’s redundant to manage AD group and have to turn around and manage a group in NAC. We need more integration for this to benefit us. Will business owners at some point be able to manage these workflow types in workflow tracking to manage form access? IT does not want to manage this for every process, when all we do it build the tool for the users. Administrative management should be on the business, not a designer or global admin. We would suspect a “form access”

Nintex Automation Cloud

HTML Email Background Colour Issies

Hi all, Hoping someone can help me. I am trying to design an email using some HTML code. I am using a WYSIWYG HTML editor to create an email (since I dont have the 100% HTML knowledge). In the WYSIWYG editor, my email looks like the below (information blurred for privacy). So I copy the code into Nintex, and it looks the same. However, when the email gets sent, some of the background colours disappear. I am so confused. (again information blurred for privacy) Does anyone have any tips on how to fix this? Thanks!

Nintex for Office 365

Error connecting to the workflow manager.

I've just started the workflow designer and got this error message in a red highlighted banner on the top of the workspace: Error connecting to the workflow manager. Would it be possible that because it's in a private channel, sharepoint site? Anybody have any ideas on how to fix this?

jpachecoScholar

Nintex Automation Cloud

Auto Number form

Hello,I am using a NAC Form and need to apply an tracking number to the form every time one if filled out. Is it possible to produce the output just as displayed below? Too, is it possible to restart the numbering scheme to 001 each new year? “XYZ-23-001” XYZ = This is the form name23 = Year 2023001 = assigned sequentially *each year

Darren JehanNovice

Nintex Automation Cloud

External access to workflows

Hi all - new-ish to Nintex still, gradually getting used to how things work, but I have a couple of questions for a workflow that we’re looking to design…..We want to create a portal where an external party (supplier) registers their details with us. These details are then used to populate back-end systems and initiate a series of workflows (finance checks, procurement checks, etc.) that will eventually automate the process of setting them up as a valid supplier….So, initial thought is to create a simple form for them to enter their contact details, and the internal stakeholder contact.This goes to Stakeholder to approve, and then to internal IT to create an “account” to allow access to the next part of the process, where the Supplier will enter more details, including bank account details. We’re thinking that we could do the account via SQL Server, and hold an encrypted password, but then how would the workflow know that the Supplier is an authenticated userOrWe could register the Sup

reluktntdbaRookie

DocGen for Salesforce

Unable to use Create/Edit record to update Custom Object

I have a package that uses a Custom Object as its primary object and I get an Invalid Id Field error when I using Create/Edit Record on the Delivery Options. I have Update existing record checked and the record Id is used in the Field-Value Pairs box. I am able to add a new child record and create a task but not update the starting record. Here is the resulting error:An error has occurred when performing an Insert-Update: Error: Create Failed: INVALID_ID_FIELD: Record ID: id value of incorrect type: -- Id (ExternalError)

Nintex Automation Cloud

Nintex Cloud Xtensions with SPO fail to Add a connection

Good morning,I’m a newcomer in NWC and Azure. Recently I found an example in Nintex Xtension gallery: https://gallery.nintex.com/t/sharepoint-online-additional-web-actionsI followed the steps in article to create this Xtension and asked my Azure admin to grant permission of SharePoint Online API Permission in Azure. However, the error said when I clicked add a connection in NWC that “The authorization server encountered an unexpected condition that prevented it from fulfilling the request.”I’ve managed to change my security objects or even the authentication of redirect URI. In Configure platforms if I chose from Web to SPA(single-page application), the error said “the Proof Key for Code Exchange is required for cross-origin authorization code redemption.”Did anyone have any idea? Thank you!

ElenaWestRookie

Process Manager

Is there a way to get "Group" names to display alphabetical order?

Please DISREGARD, found answer.

Sharpharp1Scout

Nintex Automation

Upgrading to K2 5.7 (now Automation) from v5.4 - any speed bumps?

Hi all,Just wanted to post on here for any feedback from anyone who has upgraded to v5.7 automation from an earlier version of K2 five.We are currently on v5.4 and I was planning to upgrade to v5.6, but now with the release of 5.7, I was hoping to get any feedback on all pitfalls and any dropped features which scupper my upgrade.I’ve never known a K2 upgrade go smoothly, so I just want to get my expectations in check and gather any info from those of you who have gone through the upgrade. To help, here’s a few questions:Is it too early to upgrade to 5.7, should I go to 5.6 from 5.4 instead? Will K2 Studio continue to work smoothly (we have a lot of legacy workflows which work great in v5.4, I don’t want them to break). From watching the Feb 23 K2 product update, I believe that K2 Studio is now bundled into the 5.7 installation, rather than it being separate Will Hybrid Email mode still be supported? i.e. SMTP mail via K2 form Rules - Send Email and Exchange Mail via Workflows Send Emai

mkulesza97Rookie

Nintex for SharePoint

Compare two lists

I have two lists,A-list :- there we set up cost acceptance requests which are used to describe invoices, they are numbered list B- list of invoices, where we use the approval number from list A for the description (we enter this number in one of the fields)I have been asked if it is possible to compare the two lists, so that in the list, next to the number of the approval that has already been used in list B, there would be some kind of marking, for example "Used".Is it possible to create something like this? Because frankly I have no idea Best regards

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