Nintex Automation K2 Updates & Fix Packs

IMPORTANT: If you perform a reconfigure without reinstalling the fix pack, users will not be able to log into Nintex Automation Designer/Manager/Workspace/Runtime after the reconfigure completes and the below error will occur: “HTTP Error 500.19 - Internal Server Error” NOTE: If you have client tools installed, please do a manual IIS Reset after installing the Fix Pack. Fix Pack Release Date Download Link Fix Pack 01 23 October 2024 Contact Support for this Fix Pack Fix Pack 02 30 October 2024 Contact Support for this Fix Pack Fix Pack 03 8 November 2024 Contact Support for this Fix Pack Fix Pack 04 20 November 2024 Contact Support for this Fix Pack Fix Pack 05 12 December 2024 Contact Support for this Fix Pack Fix Pack 06 7 January 2025 Contact Support for this Fix Pack Fix Pack 07 16 January 2025 Contact Support for this Fix Pack Fix Pack 08 28 January 2025 Contact Support for this Fix Pack Fix Pack 09 19 February 2025 Contact Support for this Fix Pack Fix Pack 10 21 February 2025 Co

Issue Description When you create 2 service instances in a 2-server K2 farm, the service instances are missing on the second server. Error Message: The following HostServer log error occurs: “"Error","System","2025","InternalMarshalError","SourceCode.Hosting.Server.Runtime.HostLoadBalancedServerManager.ProcessServerMessage","2025 Error Marshalling SourceCode.SmartObjects.Runtime.SmartObjectManagementServer.NotifyServiceInstanceChanged, Type: SourceCode.SmartObjects.Runtime.ChangeAction is not allowed for deserialization."” Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 13. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description When you upgrade to Nintex Automation K2 (5.8), any font styling changes made on the Rich Text Editor are lost. Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 13. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description When you have a form with a multiple views that utilize the Get Folders method of document library SmartObjects, you may encounter an issue after upgrading to Nintex Automation K2 (5.8). Specifically, non-admin users may start get an error. Error Message: The following error occurs: “'Attempted to perform an unauthorized operation” Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 13. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description When you view a View Flow, an error occurs intermittently. Error Message: The following error occurs: “You don’t have permission to view this page” Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 12. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue Description When you have a list view with a Date column that contains empty cell values, there may be inconsistencies in how these empty cell values are sorted. Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 12. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

IMPORTANT: If you perform a reconfigure without reinstalling the fix pack, users will not be able to log into Nintex Automation Designer/Manager/Workspace/Runtime after the reconfigure completes and the below error will occur: “HTTP Error 500.19 - Internal Server Error” Fix Pack Release Date Download Link Fix Pack 1 31 October 2023 Contact Support for this Fix Pack Fix Pack 2 5 December 2023 Contact Support for this Fix Pack Fix Pack 3 14 December 2023 Contact Support for this Fix Pack Fix Pack 4 12 January 2024 Contact Support for this Fix Pack Fix Pack 5 25 January 2024 Contact Support for this Fix Pack Fix Pack 6 1 February 2024 Contact Support for this Fix Pack Fix Pack 7 6 March 2024 Contact Support for this Fix Pack Fix Pack 8 19 March 2024 Contact Support for this Fix Pack Fix Pack 9 18 April 2024 Contact Support for this Fix Pack Fix Pack 10 13 May 2024 Contact Support for this Fix Pack Fix Pack 11 23 May 2024 Contact Support for this Fix Pack Fix Pack 12 26 June 2024 Contact S

Title Code Fix: Out of Office Exceptions not working as expected Issue Description When you configure the Out of Office rule and create an exception for a specific user, the tasks are still incorrectly sent to that user. Resolution The fix is available in: Nintex Automation (5.7) Fix Pack 24. Nintex Automation K2 (5.8) Fix Pack 13. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue Description When you make changes to an identity after running a sync, it is re-enabled on K2 even if it remains disabled on Active Directory. Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 11. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description "When you work within the Workflow Designer Context Browser > SmartField Editor > configuration panel and a SmartObject has numerous properties, the scroll-down option may be unavailable." Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 11. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description When you upgrade, you are no longer able to copy or paste to or from Notepad. Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 11. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description When you upgrade to Nintex Automation K2 (5.8), an error occurs when you attempt to open a WorkFlows View Flow diagram. Error Message: The following error occurs: Error when viewing view flow. GET- https://yourviewflowlink { "Message": "An error has occurred." } Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 11. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description When you attempt to register a Simple Object Access Protocol (SOAP) Web Service with Dynamics 365 Business Central using OAuth authentication, the registration process does not succeed and an error occurs. Error Message: The following error occurs: "VALIDATIONThe remote server returned an error: (401) Unauthorized." Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 11. Nintex Automation (5.7) Fix Pack 24. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue Description When you attempt to update an existing solution using Package and deployment (P&D), an error occurs Error Message: The following error occurs: “xxxView: Merge failed to update 1 Item(s) for xxx” Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 11. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Note: The Release Notes for K2 Five (5.6) can be found (here). For any further information, please Contact Support Please see below the Fix Pack release dates for K2 Five (5.6): Fix Pack Release Date Download Link Fix Pack 1 2 September 2022 Contact Support for this Fix Pack Fix Pack 2 16 September 2022 Contact Support for this Fix Pack Fix Pack 3 23 September 2022 Contact Support for this Fix Pack Fix Pack 4 29 September 2022 Contact Support for this Fix Pack Fix Pack 5 4 October 2022 Contact Support for this Fix Pack Fix Pack 6 7 October 2022 Contact Support for this Fix Pack Fix Pack 7 19 October 2022 Contact Support for this Fix Pack Fix Pack 8 29 November 2022 Contact Support for this Fix Pack Fix Pack 9 6 December 2022 Contact Support for this Fix Pack Fix Pack 10 15 December 2022 Contact Support for this Fix Pack Fix Pack 11 17 January 2023 Contact Support for this Fix Pack Fix Pack 12 31 January 2023 Contact Support for this Fix Pack Fix Pack 13 14 February 2023 Contact Support

Issue Description When you use Smart Actions with Outlook on an Apple MacBook, an error occurs even when a valid Workflow action is specified. Error Message: The following error occurs: “the K2 server was unable to action the workflow task” Resolution The fix is available in: K2 Five (5.6) Fix Pack 43. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description When you try to pull/move an element out of a a Multistep that includes a Task and move it it back, an error occurs. Error Message: The following error occurs: “The "[Name]" contains a reference to a removed reference field, "[Unresolved Token]"” Resolution The fix is available in: Nintex Automation (5.7) Fix Pack 23. Nintex Automation K2 (5.8) Fix Pack 13. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page. Considerations If the error has already occurred, the Step may have to be deleted and re-added to remove the existing error (or request a script from Labs that will remove existing errors for this issue.) Once the Fix Pack was applied, the error should not occur for newly created MultiSteps

Issue Description When you sort a list view that includes a Date column with empty cell values, the ordering of the empty cells is inconsistent. Resolution The fix is available in: Nintex Automation (5.7) Fix Pack 23. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue Description When you drag and drop a variable into a text field of a function in Designer, it does not allow you to insert the variable after the text after upgrading. Resolution The fix is available in: Nintex Automation (5.7) Fix Pack 24. Nintex Automation K2 (5.8) Fix Pack 11. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description When you open a Workflow for the first time it works as expected. However, when opening the Workflow for a second time an error occurs when you click on a step. Error Message: The following error occurs: “The Merge step's Merge tab has an empty Link To field” Resolution The fix is available in: Nintex Automation (5.7) Fix Pack 23. Nintex Automation K2 (5.8) Fix Pack 11. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description When you execute the method "Create PDF from URL" on the PDF Converter SmartObject, the generated PDF may not always properly align list view column headers with the corresponding values and rows. Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 10. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue Description When you set the "Out of Office" function, emails are not sent when you receive a task. Neither you nor the delegated person receives the task notification email. Error Message: The following error occurs in the Host Server Log: “SourceCode.EventBus.Mapping.OutOfOffice.NotificationContext is not allowed for deserialization” Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 10. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue Description When you attempt to deploy a Workflow that was packaged and deployed, it gets stuck in the deploying state Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description When you attempt to save inherited global rules that contain an "Execute Another Rule" action from a SubForm after upgrading to Nintex Automation K2 (5.8), saving may not succeed. Error Message: The following error occurs: “Rule not configured correctly” Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue Description When you add an HTML tag in a Workflow, it does not render correctly in the email after upgrading to Nintex Automation K2 (5.8). Resolution The fix is available in: Nintex Automation K2 (5.8) Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page. Considerations Note: After applying the Fix Pack, there's a possibility that the HTML may appear as an encoded value in the Workflow Designer. We recommend to make a copy of the HTML, before applying the Fix Pack, into a text file or somewhere safe. After applying the Fix Pack, you can verify if it is correct. If not, you can paste the HTML back in before redeploying.