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Code Fix: Unable to Modify Category Security Permissions in K2 Management

  • Nov 3, 2026 9:08 AM UTC
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Issue Description

When you attempt to modify security permissions on categories within K2 Management, the operation fails when updating the Modify permissions, and an error occurs.

Error Message:

The following error occurs:

"Unable to deserialize value GeneralAction"

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.