Unanswered questions

I am using Nintex Workflow online and configuring a Start form. I am trying to set the default value of a Choice - Multiple control on the Start form with the choices selected in a multi select column from an existing item in a SharePoint online list item.Is this possible?

How as an admin could we redirect a task that was originally assigned to one user, and re-assign it to a different user after it's been sent out?I have the option to complete the task myself, but that is not what I’m looking for.  

Hi Team,I enabled the Workflow and SmartObject API in the k2 management. K2 is hosted in the Windows 2025 VM and installed version is K2 Five 5.8 . I am able to connect to the API while i am debugging the application locally. I am not able to connect to the API while deployed to my QA Environment.I validated in the K2 server registry TLS 1.2 is enabled. In the .net framework code i am taking care of the TLS 1.2 protocolforeach (SecurityProtocolType protocol in Enum.GetValues(typeof(SecurityProtocolType)))            {                if (protocol.GetHashCode() == 3072)                {                    platformSupportsTls12 = true;                }            }            // enable Tls12, if possible            if (!ServicePointManager.SecurityProtocol.HasFlag((SecurityProtocolType)3072))            {                if (platformSupportsTls12)                {                    //Console.WriteLine("Platform supports Tls12, but it is not enabled. Enabling it now.");                   

Hi,I am creating a process. I move happily along to a decision. I then reach a decision point. If the ‘product’ is a tier 4 there are two extra steps so I go off into another group, perfect.I then want to bring the group back in as a conditional, I can not place it after a decision, will not save. So has to go after the next step, so on the map it does not look like you need to follow the next process.screen shot of what it looks like at the momentWe have lots of examples like this. Anyone have any ideas to make this work at group level?Thanks in advanceMark

Is there a way to easily generate a JSON output from the form submitted? I am new in that specific space and would love an action or something that could easily summarise the form and captured information and generate a usable JSON. I need something that does that and appends the JSON file to something like an email action. I also want to try and avoid having to use SPO etc to store the file and then retrieve the file. SmartIQ and other such forms and workflow engines can do that natively, however Nintex does not appear to have something that I would consider a core easy win.Thanks.

I am trying to update manage metadata field using update list item, but I couldn’t get it to work. As you see on the attached screenshot, I assign the guid label and guid on variable and assign the variable to the metadata field but couldn’t get it to work. Could you please give me some advice?

I have an enquiry regarding the email issued from Nintex from a given tenant / organisation.Is it possible to (from a given form and workflow) reply to an email sent from Nintex in response to content received in order to start a new workflow process?I.e. A user fills in a form asking to have something sent to them (reports etc).Assigned task sends this request to a nominated user (or group). They can read the saved information and reply back with a text field. This text field is captured and as an action post the assigned task, send email with the ‘REPLY’ embedded.The Workflow ends.THEN the original user receives the response and then decides, no i wanted something else OR files a complaint or something.Can that user ‘reply’ to the email received (permitted a Reply TO) was added to that email which could then interact with Nintex Automation Cloud?

Hi Team,We have a requirement to trigger Nintex from a Salesforce Flow in order to generate a document with merge fields, tables, and related data.However, when creating the Flow in Salesforce (sandbox environment), we are unable to find any Nintex actions available.Could you please confirm if there is any additional setup required on the admin or configuration side to enable Nintex actions in Flow within a sandbox? If so, could you guide us through the necessary steps?Thank you.

Hi all, I would like to ask about a configuration error that occurred after I changed the K2 database. The log is shown below: Error Number: 15151, State: 1, Class: 1614:28:17: >> AnalyzableAction.PopulateValidateAndExecute: End execute standard action: SourceCode.Install.Package.Actions.Database.GrantKeyControl: SQL - GrantKeyControl Service Account SCSSO, result: False...A blocking error has occurred and setup cannot continue. Please inspect the log file for details and select the 'Recover' option in Setup Manager after corrective action has been taken to complete the installation.Could anyone advise on a possible solution for this issue?

SourceCode.SocketService.Legacy.LegacySession.<HandlePacketAsync>d__25.MoveNext()","","","FWA-Dev-K2Five:C:\Program Files\K2\Host Server\Bin","2180715","ff2faeaf8267456a856a26f0054dac12","""2180771","2026-06-23 21:50:57","Error","System","2025","InternalMarshalError","SourceCode.Hosting.Server.Runtime.HostServerBroker.InternalMarshal","2025 Error Marshalling SourceCode.Workflow.Runtime.Management.WorkflowManagementHostServer.GetWorklistItems, Method could not be resolved!   at SourceCode.Hosting.Server.Runtime.HostServerBroker.InternalMarshal(String TypeName, String MethodName, Object[] ParamArray, Boolean[] NullList, Boolean UseSession, String sessionCookie, String RemoteConnectionString)","","","FWA-Dev-K2Five:C:\Program Files\K2\Host Server\Bin","2180771","6ccfa9be765345008a98b3605e7dfcef",""Facing two issues: 1. Getting the Invalid Archive Type while executing the following code in the local development 2. Getting Method not resolved for the GetWorklistItems.As a workaround i

Hello,I am using [mArchive] stored procedure to archive K2 Five database. Just want to know what kind of locks used in the stored procedure.Is it table level or row level?Can we run this stored procedure during business hours so that users can continue their work without any issues?What will be the impact on daily work in case tables/rows locked?Is there any measure how many rows can be archived in one go so that there should not be any impact on users?How much time generally it takes to complete execution, first time and there after?Thanks

I’m developing a relatively “complex” Kryon solution where a top-level wizard calls multiple embedded wizards and global functions, many of which themselves call nested embedded wizards.It’d like to be able to “throw an exception” that will handle the error and gracefully terminate the solution.Q: How can I achieve this in Kryon RPA?UPDATE 6/24/26:Basically, I’m looking for a Nintex RPA equivalent of “try/catch”. Some Nintex ACs have an “Exception” clause.  I’m looking for something more general. A potential (ugly!) workaround might be to set a global “error status code” variable, then manually check it everywhere :(

Hi there Nintex Community,I have a trial tenant for Nintex Workflow Cloud.and used the Nintex Gallery JS-Insert installation steps to register the plugin in my Nintex Automation Cloud tenant using plugin hosted athttps://ashleypresalesfunctions.blob.core.windows.net/nac-plugins/js-insert.jsI was then able to drag the JS-Insert control onto my Nintex form start event form, however when I select the JS-Insert control I only see a single line element to enter the in the JS to Execute field as below:These posts indicate multiple lines of JS are possible.JS-Insert Functions to Execute | CommunityExamples of JS-Insert usage | CommunityIs this a limitation of the hosted plugin I am using at “https://ashleypresalesfunctions...”?I also downloaded the template js-insert.zip file and tried to “Add plugin” and select the downloded  js-insert.js file, but that generated an error “Failed to load the plugin definition”Does anyone know if this js-insert plugin supports multiple line JavaScript?

We just installed the SharePoint 2019 - June 2026 update on our production environment and our flows are getting a “Fail on Start” error. If I create a new flow with sending an email, or updating a field, it works. But if I add a Switch, Run If, Set a Condition, the flow will not publish with an error “Failed to publish workflow: This feature has been temporarily disabled.”The error in the logs is “Block the namespace: clr-namespace:System.CodeDom;Assembly=System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, type: CodeBinaryOperatorExpression.Right “ I looked in the web.config and in the <System.Workflow.ComponentModel.WorkflowCompiler> <authorizedTypes> and the following exists:<authorizedType Assembly="System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" NameSpace="System.CodeDom" TypeName="CodeBinaryOperatorExpression" Authorized="True" /> We apply the SharePoint update each month so it was working till last week. Is ther

In the initial Setup Manager. I Clicked on the Full Installation and then once entering the License Key the setup manager got crashed.I am seeing the below logs in the event Viewer. Application: SourceCode.SetupManager.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: System.AccessViolationException   at <Module>.K2LicenseUtils.DecryptString(ATL.CStringT<wchar_t,ATL::StrTraitATL<wchar_t,ATL::ChTraitsCRT<wchar_t> > >*, ATL.CStringT<wchar_t,ATL::StrTraitATL<wchar_t,ATL::ChTraitsCRT<wchar_t> > >*, ATL.CStringT<wchar_t,ATL::StrTraitATL<wchar_t,ATL::ChTraitsCRT<wchar_t> > >*)   at SourceCode.Licensing.K2LicenseValidator.ValidateLicenseKeyV1(System.String, System.String)   at SourceCode.Licensing.K2LicenseValidator.ValidateLicenseKey(System.String, System.String)Exception Info: System.Exception   at SourceCode.Licensing.K2LicenseValidator.ValidateLicenseKey(System.S

Hi everyone,I want to use the Nintex API to create multiple users at once.I am using the Create User endpoint: POST /usermanagement/v1/tenants/{tenantId}/usersHowever, I cannot get it to work. I keep getting this error when I try:JSON{ "type": "https://tools.ietf.org/html/rfc9110#section-15.5.4", "title": "Forbidden", "status": 403, "detail": "Forbidden", "instance": "/tenants"}  i have provided the token that is global administrator role. Which it still not allow to create. I have a questions:Is there anyone use different method to batch create Nintex Workflow Users? Thank you for your help!

Hello K2 Community,I'm currently migrating workflows from K2 BlackPearl 4.7 to K2 Five 5.8 and need guidance on updating a specific workflow pattern in K2 Designer.Current Implementation (BlackPearl 4.7):Our existing workflow uses the following pattern:Invokes a Code Reference Event to execute custom logic Loads the returned data into an HTML-formatted variable Passes that HTML variable to an Email Event for deliveryMigration Challenge:I'm new to both K2 BlackPearl and K2 Five, and I'm not sure how to replicate this pattern in K2 Five 5.8's Designer. Specifically:What's the recommended approach for Code Reference Events in K2 Five? Are there any breaking changes or differences in how data is handled between the two versions? What's the best practice for building dynamic HTML content in K2 Five before sending emails?I've attached the relevant workflow snippets from our BlackPearl implementation for reference.Thank you for any guidance!  

HiBecause of the upcoming deprecation of Exchange Online EWS I’m testing moving our environments over to using MSGraph.I upgraded to 5.9 successfully.  Ran the Exchange Online Migrate wizard successfully and email works.  However, it appears when I look at the Connection String editor for mail configuration that its still using EWS as it didn’t add the MSGraph settings.  I checked and the Azure Enterprise app was added successfully with the correct permissions.  The resource shows correctly in Management.  I tried following the article about manually configuring some of the connection string settings but email then failed.   Is the Migrate wizard supposed to take care of all of the settings or am I missing something?  I’ve restored the VM and retried 4 times so far without any luck. https://help.nintex.com/en-US/nintexautomation/icg/5.8.1/Content/Configure/ExchangeOnline/ExchangeOnlineManual.htm

Hi guys!I have upgraded to version 5.9. However, the forms and views cannot open. When I do some research it said, the version must be upgraded one by one (K2 Blackpearl 4.7 > K2 Five 5.6 or 5.7 > K2 Five 5.9).So I check the history, and it is sequence which is correct.   However error is still showing when I open the form. Why?: 

Hi, anyone know how to downgrade K2 five 5.9 to K2 five 5.6?Before this, the old version is K2 Blackpearl 4.7. Now I'm upgrading to K2 Five 5.9 version and I have countered issues where some forms and views cannot open. After doing some research, I just know that it cannot install directly to K2 Five 5.9. Below is from Nintex:“Upgrading Nintex K2 blackpearl (4.7) or Nintex K2 Five versions (5.0), (5.1), (5.2), (5.3), (5.4), and (5.5) to latest version of Nintex Automation is not supported.  You must upgrade from a previous version to at least Nintex K2 Five (5.6) or Nintex Automation (5.7) before upgrading to the latest version of Nintex Automation.”So how can I solve this problem? Should I downgrade the version or is there any solution to resolve this issue? If I need to downgrade the version, what is the proper way to downgrade the version? Should I just uninstall the version and go back to version K2 Five 5.6 or K2 Blackpearl?

Is there a way to extract data from an exchange receive an email trigger email since it outputs as HTML? I need to someone extract the name, email, course name and date from this email.  Business is content on using the receive date as the date the course was taken. But the rest is in the body of the message and subject line. I proposed a string in the email body and then after running tests to apply regular expression, realized that it’s coming through as HTML. Is there an easy way?The end goal is to store the extracted data into a SPO list.

A contractor left our company over a year ago, and she created numerous process flows.I tried to reactivate her account and she can’t log in.Any help with resolving this would be greatly appreciated!

Hi Team, I would like to allocate a role automatically to an user based on email address. Can I set up a rule to provide all users that have the email address with UZ extension: dummy.5@accesa.uz with a specific role?

I have a task with multiple tasks which have controls linked to other tasks. The tooltips of each linked control shows the source as ‘{{source}}’ and not the actual source. Can others verify they see the same thing? I’m about to put in a feature request to show the actual source and not just the generic ‘{{source}}’ in the tooltip.In this pic, I have 4 other tasks with identical controls. Each of those controls are linked to the controls in the pic. Some are linked multiple times. They all show the same tooltip which makes it so you cannot identify which source each is linked to. I’m putting in a feature request to get this fixed if it is, in fact, a feature and not a bug.  

Hi, Anyone experienced this or able to advise:Upgraded to v5.9 and when users are loading the forms, they are getting the Windows “Sign in to access this site” message.IIS Runtime authentication is set to Windows Only (same as prior), but instead of the forms loading them are being prompted. If they enter their credentials, it loops back to the SIgn in box again. Any ideas?Thanks