Unanswered questions

Hi there Is it possible to re-order the improvements portfolios as they show in the reporting screen? This is not our final list of portfolios but certainly wouldn’t want a general proposals section to appear first, would be more important for us to have non-conformances or health and safety concerns to show here but I can’t figure out if there is a way to adjust this order. Thanks! :)

Trying to export processes that have variations and then import them into another tenant, but the variations separate out when importing them.Is there a way to keep them as variations?

I want to be able to submit a form with a repeating section in NWC to SharePoint online list item. I want the SharePoint online form to display that same data in a repeating section. The formats are not compatible. How is anyone accomplishing this? Frustrating that there is no consistency between the Repeating sections data formats.

Hi all, I’m pretty new to the Nintex world. I am creating a workflow that i want in the end to query daily to send reminders for due dates that are 2 months out. To further explain….I have a SharePoint list already set up. There is a column called due date. I want my workflow to look at the list daily and remind me when the due date is 2 months from today’s date. I currently have it set as a scheduled start event.

Hi,While reviewing the Partnership portal, we noticed an issue with some certifications completed by a new team member.The certifications do not appear assigned to the new hire’s profile. Instead, they are showing as assigned to my profile as a “copy”, even though I have only completed those certifications once.Additionally, when downloading or viewing the certifications, the name displayed on them corresponds to the new team member, not mine.Could you please help us understand what might have happened in this case, and advise where or with whom we can request further information or support to clarify and correct this?Thank you in advance for your help!

Good afternoon, I am writing to ask if there is a known, best practice for preventing failures in Nintex when writing to SharePoint for attachments, when a duplicate file is loaded. Specifically, when in Nintex a task can be repeated and therefore allows the user to potentially load the same file multiple times, which causes a failure in Nintex. We have discovered potential fixes, but am curious to know if there is a most efficient workaround/method for solving/preventing this.  Thank you!

I am using DocAve/ Fly migration tool, which Nintex workflow components(trigger and actions) can be automatically converted to power automate, and which one require manual rebuild? Condition, Loops, Flexi Task, State machine Workflow?

I have been using Nintex Cloud and build many workflows with it. I’m trying to workout one particular workflow and update the same in sharepoint on prem and it is weird that every time the item gets created without any issue. Once it reaches the update item I get the error “Received an error response from the connector: NotFound, ResponseStatus: Completed -”; I cannot understand why it behaves so only for this workflow as I have done the same steps in all my previous workflows. I am exhausted coz i have tried to make new connections, rebuild things but everytime it throws the same error. I had raised support ticket but to no avail. Any experts who can solve this issue so that I can make some progress in it?

Hi I hope you are well. I am building a Nintex form using Nintex workflow cloud and pulling data from salesforce. There is a data lookup to pull the data Type as a list. The end user would select a Type from the drop down and then the items associated with the selected Type would be displayed on the repeating sections. There are varied numbers of items associated with each Type selected. My questions are How do I design the repeating section to be dynamic ie number of repeating sections should automatically change to the number of items associated with the Type selected? If say Type A is selected and Type A has 5 items associated with it, I would like to have 5 repeating sections and each of the 5 items should automatically be populated on each row.  Please advise how to achieve this. Thank you

Hi,We are running an unattended Nintex/Kryon RPA robot on a Windows VM.The robot successfully logs in and start te task, but when running without an active RDP connection, UI steps fail and screenshots are completely black.When an RDP session is connected, the same steps work correctly, which suggests the desktop is not being rendered when no display/session is present.What could be causing the desktop not to render in unattended mode?

In DocGen, I created a email to go to a list of people. One of the email addresses has a & symbol: emea.o&C.commercial@marriott.com.  When the email sends from the system, it changes the email to emea.o&c.commercial@marriott.com and the email comes back undeliverable.How can I fix this?  Or is ‘&’ not usable?

Does Antivirus and endpoint protection software must be exclude in K2 installation directories, binaries, and working folder for 5.9 upgrade?

I have a Nintex forms for Office 365 based on a SharePoint Online Liste. In behind there is an approval Workflow with Nintex Automation Cloud.I want to improve the usability..so if a user opens the Nintex Forms there should be a message if a workflow is running and in best case the user should see if he has a workflow task assigned . At first I thougt to do this with a connection in NAC to Nintex Workflow and the “Get Tasks” operation. But unfortunately i cannot query this connection in a Nintex List Form because data lookups are not available there.I also tried it with an Iframe PlugIn in Nintex Forms and embedding the my Tasks dashboard from NAC or something simliar…but I cannot embedd the NAC environment as an Iframe...it is refusedI can do it manually with separate sharepoint lists and logging the workflow instances and task in this list but this would be a lot of additional effort and also not really fail-save... Are there any ideas or apporaches to solve this? 

After a restart on the server in which the system is installed, the robot with which the processes are run is in down status, and manual entry is needed to idle it.Until it takes on missed processes.Is there an option that the robot will be connect automatically and will not wait for someone to do it?

Hi!I have a sharepoint list (on prem) and need to create a workflow if a list item shows a modified date less than 2019… If an item is detected and the modified date is less than 2019, I need to notify someone by email to review. Once reviewed the modified date updates, I will  then apply 3 years to that modified date for the next notification to go out to review once again and will need this workflow to loop so user is notified every 3 years.The list has versioning turned on, I applied a workflow to test but it seems that its sending a notification for every version that “is less than 2019”. Am I doing something wrong? Thanks

Hi I hope you are well. I am building a Nintex form using Nintex workflow cloud and pulling data from salesforce. There is a data lookup to pull the data Type as a list. The end user would select a Type from the drop down and then the items associated with the selected Type would be displayed on the repeating sections. There are varied numbers of items associated with each Type selected. My questions are How do I design the repeating section to be dynamic ie number of repeating sections should automatically change to the number of items associated with the Type selected? If say Type A is selected and Type A has 5 items associated with it, I would like to have 5 repeating sections and each of the 5 items should automatically be populated on each row.  Please advise how to achieve this. Thank you

Is it possible to delete documents to remove them entirely instead of cancelling and having notifications flow to the signatories that have declined to sign the document?

Hi, I am writing here hoping someone can help me or reference to some documentation.I am trying to recreate my site from a: SharePoint 2019 and Nintex 2019 → SharePoint Online and Nintex Automated Cloud.We have a lot of users +300 and many items in our list, +150 000 items. And we do not want users to see or be able to edit other items. But it is ok if they can see and edit other items from users from the same company.So, to avoid unique permission limit of 5000 items, we created one folder with unique permission for each company with contribute permission and set the list permission to read. This makes it so users can only see one folder and not able to add new item at root level. They click their folder and then the new item is available. and they can now add items and edit any item from their company.And we have a Nintex 2019 form for easier form design and functionality and so on. Now to SharePoint Online and Nintex Automated Cloud. I recreated the list with read permission and add

Hi,Has anyone experienced issues where a form won’t load. It’s stuck with the Nintext Green Spinner of doom and won’t go beyond that.Restarted the k2 service and iis and still the same issue. Any ideas folks? 

For a while now we have been battling a problem with PDF rendering issues, the PDFs show empty boxes, irregular text formatting and also display of hidden controls and fields on the PDFs.We use the SaveAsPDF control on forms, then attach and send the PDF via emails.When the user opens the PDF. they see that the PDF rendering is misaligned and show empty boxes like this:These below should be hidden: We have a workaround which is to do a k2 service restart and iis reset, this fixes the issue for around 1-3 hours and PDFs are fine, but then the PDFs go back to be as above.We have a ticket in with Nintex for this, but just wondering if anyone else has come across this? I’ve searched the forum and checked pdf converter permissions, security etc etc. Added a pdfconverter.warmup delay in the k2hostserver.exe.config and also Installed service/fix packs. Any suggestions from the community would be appreciated.Kind Regards,

We are looking at moving over to explicit process reviews so they are done at the same time every year. BUT, is there a way to disable the override default so that process editors cannot change this? 

A Salesforce security update removes the ability to send a Session ID in Outbound Messages, with enforcement scheduled for February 2026.Reference: https://help.salesforce.com/s/articleView?id=005232763&type=1We currently use Nintex DocGen for Salesforce via Outbound Messages, which rely on the "Send Session ID" option for authentication. Will DocGen automations using the Outbound Message method break completely when Salesforce removes this Session ID functionality? Is there a specific Nintex DocGen for Salesforce package version that officially addresses this Session ID deprecation? Any alternatives?