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A Salesforce security update removes the ability to send a Session ID in Outbound Messages, with enforcement scheduled for February 2026.Reference: https://help.salesforce.com/s/articleView?id=005232763&type=1We currently use Nintex DocGen for Salesforce via Outbound Messages, which rely on the "Send Session ID" option for authentication. Will DocGen automations using the Outbound Message method break completely when Salesforce removes this Session ID functionality? Is there a specific Nintex DocGen for Salesforce package version that officially addresses this Session ID deprecation? Any alternatives?

TopicThis is a method of capturing and sharing basic network information that is sent and received by your browser. Nintex Support can review the network requests in these HAR logs for helpful information in our investigation.Note that Chrome and Edge sanitize HAR files by default (removing sensitive information) as of Chrome 130. Since Firefox currently does not do this, we recommend using Chrome or Edge for capturing HAR files.Instructions  Before reproducing the issue, right-click anywhere on the page and select “Inspect” (for Chrome or Firefox). For Microsoft Edge, click the “…” menu on the top bar and select “Developer Tools”Click on the Network tab and follow the necessary steps to reproduce the issue.Once the issue has occurred, click on the highlighted icon to export the HAR file (as shown below).Chrome:It's also always helpful if you can provide screenshots of the UI, with the issue/error highlighted.Attach the HAR file and screenshots in a reply to this case.Additional Inform

Is it possible to run DocGen package to generate document in Salesforce as a guest user (i.e. unauthenticated user), from either Apex or Flow?

Nintex Automation K2 (5.9) is now available to download on Nintex Customer Central (filter for "Nintex Automation" in the products drop-down menu) or on Nintex Partner Central (under the Products > Product Downloads menu). This release introduces customization capabilities, accessibility improvements, and platform optimizations, including:Custom Control Framework. Build and manage custom form controls directly within K2. Create purpose-built interface components that match your specific UI requirements, manage them centrally, and deploy consistently across your applications. Accessibility improvements. Runtime SmartForms now include enhanced support for assistive technologies, helping ensure your workflow applications are accessible to all users. Enhanced error codes in the REST broker. Integration troubleshooting gets easier with descriptive error responses that help you identify and resolve issues faster across your RESTful connected systems. Direct file handling. JSSP endpoints n

Issue DescriptionWhen you package the JSSP service with its own embedded .NET 8 runtime, you cannot update .NET independently, which means the service continues to run on the vulnerable version even when newer, patched versions are available.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

IntroductionWe're excited to announce that as of today, our Nintex Forms for Office 365 customers can now publish and use forms in either the Nintex Forms add-in or the Nintex Automation Cloud SPFx apps. For those who aren't already aware, Microsoft is moving away from add-in apps, and you'll need to transition to SPFx apps. For more details, check out this link. This important feature follows the completion of the final features for our Form Upgrade tooling, which helps customers upgrade to New Responsive forms. This is the next crucial step in this transition. PrerequisitesForm must be upgraded to New Responsive Format Must have a Nintex Automation Cloud Tenant Must have a valid active license Steps to Get StartedInstall the SPFx app from the store. Help Link Open the New App and you should see "Customize SharePoint list forms" as an option. Click on that. If it is your first time opening List Forms in SPFx, you will also need to grant consent for the app, so each user doesn’t need t

Hi I hope you are well. I am building a Nintex form using Nintex workflow cloud and pulling data from salesforce. There is a data lookup to pull the data Type as a list. The end user would select a Type from the drop down and then the items associated with the selected Type would be displayed on the repeating sections. There are varied numbers of items associated with each Type selected. My questions are How do I design the repeating section to be dynamic ie number of repeating sections should automatically change to the number of items associated with the Type selected? If say Type A is selected and Type A has 5 items associated with it, I would like to have 5 repeating sections and each of the 5 items should automatically be populated on each row.  Please advise how to achieve this. Thank you

HiWe have a process that is being archived and replaced with a new more fulsome process ie we are not simply updating an existing process.I am trying to determine where the soon to be archived process may be linked to others, and cannot find a “process link” type report where I can pull this data.I would like to get ahead of the archive process and update any related processes (linking to the replacement process before we proceed to archive the ‘old’ one), is there a way to do this that I haven’t yet stumbled upon?It feels like a simple type of report showing the relationship between published processes so perhaps I’m missing something obvious - any help would be most appreciated!

Get Ready!  Salesforce Outbound Message changes could disrupt DocGen packages  Published: 10th December 2025 Update 12th December 2025 - see bottom of pageOffice Hours are being offered.Update to recommended approaches in yellow.  Do you use Salesforce Outbound Messages (OBMs) to automate your DocGen packages?  Beginning February 16, Salesforce will remove the ability to send Session IDs from Outbound Messages. This change will cause document generations using these OBMs to fail. The Nintex team is here to help. Actions Required  The following should be done by a Salesforce administrator in your organization: 1.Review Impact. Check your Salesforce settings for Outbound Messages that are used for document generation with Nintex. To do this, go to Salesforce Setup, then search for “Outbound” You will find your list of Outbound Messages in  Process Automation -> Workflow Actions -> Outbound Messages. You can then find messages with the “Endpoint URL” like:https://*.docgen.nintex.io/

I’m trying to find a way to remove review dates from the images.

We are trying to send minimode links with an external auditor but when they receive the email with the link it is still asking them to input log in details for our organisation (which they don’t have).  Does anyone have any idea how we let external parties view the minimodes?

TopicIn case the Get Email Dac Command fails intermittently with the Robot but works with the studio and if you notice the error from the Player Logs belowSystem.IO.FileLoadException: Could not load file or assembly 'Microsoft.Extensions.Caching.Memory, Version=6.0.0.2'This indicates a version mismatch or dependency issue with the caching library used by the RuntimeCache service.Please try the following instructions to reduce the occurrence of the problem.Instructions Reduce the frequency of email triggers being sent to the robot/studio.Allow a longer delay between email batches (for example, waiting approximately 5 minutes between each batch).This spacing has been observed to improve reliability and reduce the number of caching-related errors.

 Known Issue: Upgrade to Nintex Automation K2 (5.9) failing when the K2 database is on a Microsoft SQL Azure serverKB003713PRODUCTNintex Automation K2BASED ONNintex Automation K2 IssueWhen you have your K2 database on a Microsoft SQL Azure server and attempt to upgrade to Nintex Automation K2 (5.9), the following error occurs:“Error SQL72014: .Net SqlClient Data Provider: Msg 2714, Level 16, State 3, Procedure AuthorizedObjects, Line 1 There is already an object named 'AuthorizedObjects' in the database.” ResolutionTo resolve this issue, you must run the attached SQL script on the K2 database before upgrading to Nintex Automation K2 (5.9). 

We are looking at moving over to explicit process reviews so they are done at the same time every year. BUT, is there a way to disable the override default so that process editors cannot change this? 

We have observed that the K2 server is using Poppins as the default font across forms and generated content. We would like to understand if it is possible to configure or override this default behavior to include and use a custom font.Specifically, we would like clarification on the following points: Does K2 support adding and using custom fonts at the server or application level? If supported, what is the recommended approach to: Upload/register a custom font (e.g., TTF/OTF/WOFF)? Apply it globally across K2 forms, views, SmartForms, and generated PDFs/emails? Are there any limitations or best practices when using custom fonts in K2 (browser compatibility, performance, or PDF rendering concerns)? Is this achievable via: K2 configuration settings Custom CSS injection IIS/server-level font installation Or K2 SmartForms theme customization?

I want to be able to submit a form with a repeating section in NWC to SharePoint online list item. I want the SharePoint online form to display that same data in a repeating section. The formats are not compatible. How is anyone accomplishing this? Frustrating that there is no consistency between the Repeating sections data formats.

Hi everyone! We have something special coming soon 🎉We’re excited to open for registrations to participate in the Advanced Preview of the new AI-Powered Solution Designer, launching in December!Here’s what this new capability brings:🤖 Design complete solutions with Generative AICreate apps, workflows, and data tables in minutes instead of days — starting from a simple prompt.⚡ Accelerate how you buildGo from idea to working solution faster than ever, with AI helping you shape the structure and logic.🧩 Great for scenarios like: Employee onboarding Leave management Employee satisfaction surveys And many other internal processes 🛠️ What you’ll get as a preview participantEarly hands-on access to the Solution Designer and the opportunity to directly influence its future. We’ll be asking for feedback on:✨ In-app experience✨ Generation quality✨ UsabilityYour feedback will help us refine the product ahead of the public release in 2026.🔗 Want to join?Sign up for the Advanced Preview

Hi everyone! We have something special coming soon 🎉We’re excited to open for registrations to participate in the Advanced Preview of the new AI-Powered Solution Designer, launching in December!Here’s what this new capability brings:🤖 Design complete solutions with Generative AICreate apps, workflows, and data tables in minutes instead of days — starting from a simple prompt.⚡ Accelerate how you buildGo from idea to working solution faster than ever, with AI helping you shape the structure and logic.🧩 Great for scenarios like: Employee onboarding Leave management Employee satisfaction surveys And many other internal processes 🛠️ What you’ll get as a preview participantEarly hands-on access to the Solution Designer and the opportunity to directly influence its future. We’ll be asking for feedback on:✨ In-app experience✨ Generation quality✨ UsabilityYour feedback will help us refine the product ahead of the public release in 2026.🔗 Want to join?Sign up for the Advanced Preview

For a while now we have been battling a problem with PDF rendering issues, the PDFs show empty boxes, irregular text formatting and also display of hidden controls and fields on the PDFs.We use the SaveAsPDF control on forms, then attach and send the PDF via emails.When the user opens the PDF. they see that the PDF rendering is misaligned and show empty boxes like this:These below should be hidden: We have a workaround which is to do a k2 service restart and iis reset, this fixes the issue for around 1-3 hours and PDFs are fine, but then the PDFs go back to be as above.We have a ticket in with Nintex for this, but just wondering if anyone else has come across this? I’ve searched the forum and checked pdf converter permissions, security etc etc. Added a pdfconverter.warmup delay in the k2hostserver.exe.config and also Installed service/fix packs. Any suggestions from the community would be appreciated.Kind Regards,

Hello Everyone,We have a requirement to put restrictions on date selection(Stage 3), if the user selects Internal/External in the Start form and Stage 3 has Board Approval Yes/No. I’ve had a look at the rules but could not find a way to put restrictions on the date. Attached screenshot for reference.If Internal + Board Approval Yes = Can choose any date If Internal + Board Approval No = Can choose next 30 working daysIf External = Can choose next 10 working days Thank you :)

I need to implementation as below:User should Upload an Excel file then Application should read Excel to Validate column Values. Once Excel file is Validated then Application should create CSV, and should keep that to specific location.Please help me to implement this.