Hello Nintex Support,
We need your urgent assistance with our Nintex environment.
We are currently unable to access our tenant and receive the following error when trying to log in:
"Forbidden – You don't have sufficient privileges to view this page."
In addition, our published forms are not working, which is impacting business operations and preventing users from completing important processes.
Since we currently do not have access to the tenant, the Support Ticket Portal, or the Partner Portal, please contact us via email so we can securely share the tenant information and any additional details required for your investigation.
You can reach us at yhaizley.restrepo@teaminternational.com
We appreciate your prompt assistance and look forward to your response.
Could you please investigate and help us restore access to our tenant as soon as possible? We would also appreciate your assistance in verifying why the forms are no longer functioning and whether there is any issue affecting our environment.
This situation is having a significant impact on our daily operations, so we would greatly appreciate urgent support.
Please let us know if you need any additional information from our side.
Thank you for your assistance.
