Unanswered questions

Is there a way to easily generate a JSON output from the form submitted? I am new in that specific space and would love an action or something that could easily summarise the form and captured information and generate a usable JSON. I need something that does that and appends the JSON file to something like an email action. I also want to try and avoid having to use SPO etc to store the file and then retrieve the file. SmartIQ and other such forms and workflow engines can do that natively, however Nintex does not appear to have something that I would consider a core easy win.Thanks.

Hi all, I would like to ask about a configuration error that occurred after I changed the K2 database. The log is shown below: Error Number: 15151, State: 1, Class: 1614:28:17: >> AnalyzableAction.PopulateValidateAndExecute: End execute standard action: SourceCode.Install.Package.Actions.Database.GrantKeyControl: SQL - GrantKeyControl Service Account SCSSO, result: False...A blocking error has occurred and setup cannot continue. Please inspect the log file for details and select the 'Recover' option in Setup Manager after corrective action has been taken to complete the installation.Could anyone advise on a possible solution for this issue?

SourceCode.SocketService.Legacy.LegacySession.<HandlePacketAsync>d__25.MoveNext()","","","FWA-Dev-K2Five:C:\Program Files\K2\Host Server\Bin","2180715","ff2faeaf8267456a856a26f0054dac12","""2180771","2026-06-23 21:50:57","Error","System","2025","InternalMarshalError","SourceCode.Hosting.Server.Runtime.HostServerBroker.InternalMarshal","2025 Error Marshalling SourceCode.Workflow.Runtime.Management.WorkflowManagementHostServer.GetWorklistItems, Method could not be resolved!   at SourceCode.Hosting.Server.Runtime.HostServerBroker.InternalMarshal(String TypeName, String MethodName, Object[] ParamArray, Boolean[] NullList, Boolean UseSession, String sessionCookie, String RemoteConnectionString)","","","FWA-Dev-K2Five:C:\Program Files\K2\Host Server\Bin","2180771","6ccfa9be765345008a98b3605e7dfcef",""Facing two issues: 1. Getting the Invalid Archive Type while executing the following code in the local development 2. Getting Method not resolved for the GetWorklistItems.As a workaround i

Hello,I am using [mArchive] stored procedure to archive K2 Five database. Just want to know what kind of locks used in the stored procedure.Is it table level or row level?Can we run this stored procedure during business hours so that users can continue their work without any issues?What will be the impact on daily work in case tables/rows locked?Is there any measure how many rows can be archived in one go so that there should not be any impact on users?How much time generally it takes to complete execution, first time and there after?Thanks

I’m developing a relatively “complex” Kryon solution where a top-level wizard calls multiple embedded wizards and global functions, many of which themselves call nested embedded wizards.It’d like to be able to “throw an exception” that will handle the error and gracefully terminate the solution.Q: How can I achieve this in Kryon RPA?UPDATE 6/24/26:Basically, I’m looking for a Nintex RPA equivalent of “try/catch”. Some Nintex ACs have an “Exception” clause.  I’m looking for something more general. A potential (ugly!) workaround might be to set a global “error status code” variable, then manually check it everywhere :(

Hi there Nintex Community,I have a trial tenant for Nintex Workflow Cloud.and used the Nintex Gallery JS-Insert installation steps to register the plugin in my Nintex Automation Cloud tenant using plugin hosted athttps://ashleypresalesfunctions.blob.core.windows.net/nac-plugins/js-insert.jsI was then able to drag the JS-Insert control onto my Nintex form start event form, however when I select the JS-Insert control I only see a single line element to enter the in the JS to Execute field as below:These posts indicate multiple lines of JS are possible.JS-Insert Functions to Execute | CommunityExamples of JS-Insert usage | CommunityIs this a limitation of the hosted plugin I am using at “https://ashleypresalesfunctions...”?I also downloaded the template js-insert.zip file and tried to “Add plugin” and select the downloded  js-insert.js file, but that generated an error “Failed to load the plugin definition”Does anyone know if this js-insert plugin supports multiple line JavaScript?

Hi, Where is the document for Migrating from EWS to Graph via the Wizard? In management - Features, you can click the Exchange Online feature and do Migrate, but where is the documentation on that to go from EWS to Graph? There is a document on doing it manually using “Lesser permission”, but where is the documentation for using this wizard?  Thanks

We just installed the SharePoint 2019 - June 2026 update on our production environment and our flows are getting a “Fail on Start” error. If I create a new flow with sending an email, or updating a field, it works. But if I add a Switch, Run If, Set a Condition, the flow will not publish with an error “Failed to publish workflow: This feature has been temporarily disabled.”The error in the logs is “Block the namespace: clr-namespace:System.CodeDom;Assembly=System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, type: CodeBinaryOperatorExpression.Right “ I looked in the web.config and in the <System.Workflow.ComponentModel.WorkflowCompiler> <authorizedTypes> and the following exists:<authorizedType Assembly="System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" NameSpace="System.CodeDom" TypeName="CodeBinaryOperatorExpression" Authorized="True" /> We apply the SharePoint update each month so it was working till last week. Is ther

In the initial Setup Manager. I Clicked on the Full Installation and then once entering the License Key the setup manager got crashed.I am seeing the below logs in the event Viewer. Application: SourceCode.SetupManager.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: System.AccessViolationException   at <Module>.K2LicenseUtils.DecryptString(ATL.CStringT<wchar_t,ATL::StrTraitATL<wchar_t,ATL::ChTraitsCRT<wchar_t> > >*, ATL.CStringT<wchar_t,ATL::StrTraitATL<wchar_t,ATL::ChTraitsCRT<wchar_t> > >*, ATL.CStringT<wchar_t,ATL::StrTraitATL<wchar_t,ATL::ChTraitsCRT<wchar_t> > >*)   at SourceCode.Licensing.K2LicenseValidator.ValidateLicenseKeyV1(System.String, System.String)   at SourceCode.Licensing.K2LicenseValidator.ValidateLicenseKey(System.String, System.String)Exception Info: System.Exception   at SourceCode.Licensing.K2LicenseValidator.ValidateLicenseKey(System.S

Hi everyone,I want to use the Nintex API to create multiple users at once.I am using the Create User endpoint: POST /usermanagement/v1/tenants/{tenantId}/usersHowever, I cannot get it to work. I keep getting this error when I try:JSON{ "type": "https://tools.ietf.org/html/rfc9110#section-15.5.4", "title": "Forbidden", "status": 403, "detail": "Forbidden", "instance": "/tenants"}  i have provided the token that is global administrator role. Which it still not allow to create. I have a questions:Is there anyone use different method to batch create Nintex Workflow Users? Thank you for your help!

Hello K2 Community,I'm currently migrating workflows from K2 BlackPearl 4.7 to K2 Five 5.8 and need guidance on updating a specific workflow pattern in K2 Designer.Current Implementation (BlackPearl 4.7):Our existing workflow uses the following pattern:Invokes a Code Reference Event to execute custom logic Loads the returned data into an HTML-formatted variable Passes that HTML variable to an Email Event for deliveryMigration Challenge:I'm new to both K2 BlackPearl and K2 Five, and I'm not sure how to replicate this pattern in K2 Five 5.8's Designer. Specifically:What's the recommended approach for Code Reference Events in K2 Five? Are there any breaking changes or differences in how data is handled between the two versions? What's the best practice for building dynamic HTML content in K2 Five before sending emails?I've attached the relevant workflow snippets from our BlackPearl implementation for reference.Thank you for any guidance!  

I am using Nintex Workflow online and configuring a Start form. I am trying to set the default value of a Choice - Multiple control on the Start form with the choices selected in a multi select column from an existing item in a SharePoint online list item.Is this possible?

HiBecause of the upcoming deprecation of Exchange Online EWS I’m testing moving our environments over to using MSGraph.I upgraded to 5.9 successfully.  Ran the Exchange Online Migrate wizard successfully and email works.  However, it appears when I look at the Connection String editor for mail configuration that its still using EWS as it didn’t add the MSGraph settings.  I checked and the Azure Enterprise app was added successfully with the correct permissions.  The resource shows correctly in Management.  I tried following the article about manually configuring some of the connection string settings but email then failed.   Is the Migrate wizard supposed to take care of all of the settings or am I missing something?  I’ve restored the VM and retried 4 times so far without any luck. https://help.nintex.com/en-US/nintexautomation/icg/5.8.1/Content/Configure/ExchangeOnline/ExchangeOnlineManual.htm

Hi guys!I have upgraded to version 5.9. However, the forms and views cannot open. When I do some research it said, the version must be upgraded one by one (K2 Blackpearl 4.7 > K2 Five 5.6 or 5.7 > K2 Five 5.9).So I check the history, and it is sequence which is correct.   However error is still showing when I open the form. Why?: 

Hi, anyone know how to downgrade K2 five 5.9 to K2 five 5.6?Before this, the old version is K2 Blackpearl 4.7. Now I'm upgrading to K2 Five 5.9 version and I have countered issues where some forms and views cannot open. After doing some research, I just know that it cannot install directly to K2 Five 5.9. Below is from Nintex:“Upgrading Nintex K2 blackpearl (4.7) or Nintex K2 Five versions (5.0), (5.1), (5.2), (5.3), (5.4), and (5.5) to latest version of Nintex Automation is not supported.  You must upgrade from a previous version to at least Nintex K2 Five (5.6) or Nintex Automation (5.7) before upgrading to the latest version of Nintex Automation.”So how can I solve this problem? Should I downgrade the version or is there any solution to resolve this issue? If I need to downgrade the version, what is the proper way to downgrade the version? Should I just uninstall the version and go back to version K2 Five 5.6 or K2 Blackpearl?

Is there a way to extract data from an exchange receive an email trigger email since it outputs as HTML? I need to someone extract the name, email, course name and date from this email.  Business is content on using the receive date as the date the course was taken. But the rest is in the body of the message and subject line. I proposed a string in the email body and then after running tests to apply regular expression, realized that it’s coming through as HTML. Is there an easy way?The end goal is to store the extracted data into a SPO list.

A contractor left our company over a year ago, and she created numerous process flows.I tried to reactivate her account and she can’t log in.Any help with resolving this would be greatly appreciated!

Hi Team, I would like to allocate a role automatically to an user based on email address. Can I set up a rule to provide all users that have the email address with UZ extension: dummy.5@accesa.uz with a specific role?

I have a task with multiple tasks which have controls linked to other tasks. The tooltips of each linked control shows the source as ‘{{source}}’ and not the actual source. Can others verify they see the same thing? I’m about to put in a feature request to show the actual source and not just the generic ‘{{source}}’ in the tooltip.In this pic, I have 4 other tasks with identical controls. Each of those controls are linked to the controls in the pic. Some are linked multiple times. They all show the same tooltip which makes it so you cannot identify which source each is linked to. I’m putting in a feature request to get this fixed if it is, in fact, a feature and not a bug.  

Hi, Anyone experienced this or able to advise:Upgraded to v5.9 and when users are loading the forms, they are getting the Windows “Sign in to access this site” message.IIS Runtime authentication is set to Windows Only (same as prior), but instead of the forms loading them are being prompted. If they enter their credentials, it loops back to the SIgn in box again. Any ideas?Thanks

Hi Community,We have a workflow that generates a PDF agreement and sends it for e-signature using Nintex AssureSign.Once the document has been signed, the workflow stores the signed PDF agreement in a SharePoint folder structure organized by Customer ID and the current date.We now need to submit the signed PDF agreement for government stamping. As part of this process, the workflow needs to retrieve the signed PDF from the SharePoint folder. We have tried using the Get a File and Query a List actions; however, the workflow is unable to locate or read the signed PDF from the destination SharePoint folder.Could you please advise on the recommended approach for retrieving a signed PDF file from a SharePoint document library when the folder path is dynamically generated based on Customer ID and date?Any guidance, best practices, or sample configurations would be greatly appreciated.Thank you in advance for your assistance.Liy Liy

so we have a current onprem that take a SO# and type and get the detail from ERP systemthe question is if I use a data lookup, how to hold multiple SO#/Type and then to put the detail to a repeating section.   I know a little bit about xtensions, but not sure if the forms itself can do it.

Hi,Today we have upgraded our sandbox to latest version of Nintex DocGen for Salesforce 21.7.0.While uploading the API Client Certificate in Outbound Message Settings, we are getting n error message  as “Unauthorized EndPoint”  endpoint = https://na2.docgen.nintex.io/salesforce/OBMCertificate/Post. 

Is there a workaround (rules or something) to disable ability to add/remove rows in a repeating section after default has been set? We just need people to add additional information to existing rows, not add/remove anything.  Please advise! 

Idea has been created for this, please vote for it! (https://ideas.nintex.com/ideas/CNV-I-314) We’re finding that the new Error Handling features are great - when they work.  Unfortunately, the vast majority of the errors we’ve gotten since its introduction still cause the workflows to fail. In almost all these cases, retrying the failing command would have succeeded, which is the point of the error handling. My assumption is that the errors we’re receiving aren’t setup to apply to Nintex’s error handling. Ideally (to me at least), this caveat wouldn’t even exist, and the error handling could apply to ALL instances where a step failed, regardless of how it failed. My question is this - If we have an error that we think error handling should be capable of catching, but isn’t, what is the preferred way for us to tell Nintex that we’d like to have it supported?  I presume either a support case or an Idea submission, but I’m making a forum post so that it’s public as to what way Nintex pre