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For some reason, sometime in the past few months, the UserProfileLookup function in Nintex Forms for O365 has stopped working completely. I have noticed that lookup funcitons that used to return values in people fields stopped working too. This is extremely frustrating - I suddenly have functions that used to work in production forms failing all over the place because of this and I HAVE GOT TO get to the bottom of this as soon as humanly possible.

To reproduce UserProfileLookup issue: (1) create a SharePoint list that includes a people field. (2) Create a new responsive designer form for that list and display the people field. (3) create a variable that does a user profile lookup against that people field and display the value in a label. 

To reproduce lookup issue: (1) create a second sharepoint list and add a few text fields, plus a people field. (2) Create a lookup field on list 1’s form that links to list 2. (3) Create a lookup variable that returns a field value from the lookup list and display the value in a label. Test with various data types form list 2. Text fields return, but people fields do not. 

I really, really hope there’s a solution for this. If there isn’t the client will expect me to rebuild the entire solution on Power Platform and I’d rather rip out my nose hairs with a tweezer than do that. 

Hi ​@fairpoint,

I'm sorry you are having issues with this runtime function.
I just tested the function, and it is working as expected.
If the userProfileLookup function does not work in the tenant, you will need to investigate what has changed in the tenant.
Looking at the browser console when the form loads may give you a clue about the issue, as there may be some access error.


Hi ​@fairpoint 
Have you resolved this issue? 


I have this issue with Person fields. I have a Support ticket open with Nintex. They have responded that it is a defect. When it will get fixed is who knows….


Hey folks!

@SimonMuntz no luck, nothing in the dev tools console. I’ll request a support ticket again from my team lead. Thanks for reaching out. 

@MillaZ unfortunately not. Nothing in Nintex University on this error either. Thanks for checking in. 

@jschmidt7 that’s seriously annoying, isn’t it? I do enough troubleshooting to understand that a thing will take as long as it takes, but geez, last week Tuesday would be wonderful :)

 


My user profile calls are working now. My other issue was pulling a person field from a SP lookup list. The rest call crashes because they are not doing an expand on the user field.


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