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Hi there, Is it possible to have a link to the “create a process” page in Process Manager? We are creating a Process Manager landing page in our Sharepoint and want to have a quick link button to create a process. Thanks

I’m developing a relatively “complex” Kryon solution where a top-level wizard calls multiple embedded wizards and global functions, many of which themselves call nested embedded wizards.It’d like to be able to “throw an exception” that will handle the error and gracefully terminate the solution.Q: How can I achieve this in Kryon RPA?UPDATE 6/24/26:Basically, I’m looking for a Nintex RPA equivalent of “try/catch”. Some Nintex ACs have an “Exception” clause.  I’m looking for something more general. A potential (ugly!) workaround might be to set a global “error status code” variable, then manually check it everywhere :(

I have a workflow that allows a customer (external of the tenant) to request a credit application in order to open a credit account with my company. When the customer fills the request, they are required to sign using the “Signature” field in the form. However, we would like the signature to be certified.Can the customer’s signature be certified — for example, through a Qualified Electronic Signature (QES) generated using a secure device (such as a cryptographic key, smart card, token, or qualified cloud-based solution)?Are any of these solutions can help me and how: Nintex eSign, DocuSign, AdobeSign ???

Hi,We are currently exploring options to secure our internal APIs, which are consumed through SmartObjects.Our objective is to ensure that we can reliably identify the user making a request following authentication, while maintaining a secure approach throughout.As part of a proof of concept, we have successfully configured service instances using PKCE, Microsoft Online, and Client Credentials resource types, with SmartObject methods connected to one of our API endpoints.The PKCE flow appears to be the most suitable option for interactive form-based scenarios. However, we encountered some challenges when testing workflow scenarios. Since K2 workflows execute under the K2 service account, we enabled the following option to allow the SmartObject to function within workflow steps:Cache OAuth token for service account for using SmartObjects in workflow steps What we observed is that the cached OAuth token associated with the service account appeared to correspond to the user who last refre

I am using Nintex Workflow online and configuring a Start form. I am trying to set the default value of a Choice - Multiple control on the Start form with the choices selected in a multi select column from an existing item in a SharePoint online list item.Is this possible?

How as an admin could we redirect a task that was originally assigned to one user, and re-assign it to a different user after it's been sent out?I have the option to complete the task myself, but that is not what I’m looking for.  

Hi Team,I enabled the Workflow and SmartObject API in the k2 management. K2 is hosted in the Windows 2025 VM and installed version is K2 Five 5.8 . I am able to connect to the API while i am debugging the application locally. I am not able to connect to the API while deployed to my QA Environment.I validated in the K2 server registry TLS 1.2 is enabled. In the .net framework code i am taking care of the TLS 1.2 protocolforeach (SecurityProtocolType protocol in Enum.GetValues(typeof(SecurityProtocolType)))            {                if (protocol.GetHashCode() == 3072)                {                    platformSupportsTls12 = true;                }            }            // enable Tls12, if possible            if (!ServicePointManager.SecurityProtocol.HasFlag((SecurityProtocolType)3072))            {                if (platformSupportsTls12)                {                    //Console.WriteLine("Platform supports Tls12, but it is not enabled. Enabling it now.");                   

Hi,I am creating a process. I move happily along to a decision. I then reach a decision point. If the ‘product’ is a tier 4 there are two extra steps so I go off into another group, perfect.I then want to bring the group back in as a conditional, I can not place it after a decision, will not save. So has to go after the next step, so on the map it does not look like you need to follow the next process.screen shot of what it looks like at the momentWe have lots of examples like this. Anyone have any ideas to make this work at group level?Thanks in advanceMark

IMPORTANT:If you perform a reconfigure without reinstalling the fix pack, users will not be able to log into Nintex Automation Designer/Manager/Workspace/Runtime after the reconfigure completes and the below error will occur:“HTTP Error 500.19 - Internal Server Error”NOTE:  If you have client tools installed, please do a manual IIS Reset after installing the Fix Pack. Fix Pack Release Date Download Link Fix Pack 01 30 June 2026 Download Fix Pack 01  Prerequisites and DependenciesThe Fix Packs are only compatible with Nintex Automation (5.9) products. Because Fix Packs are cumulative, each new Fix Pack contains the updates and fixes that were included with the previous Fix Pack releases. Nintex Automation (5.9.1) must be installed first after which the latest Fix Pack must be installed. To determine which cumulative update or fix pack has previously been installed in your environment see https://help.k2.com/kb000426. Note: Only upgrades from Nintex Automation

Issue DescriptionImplemented enhancements to improve validation and handling of server-side requests.ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you modify the “To” recipient section in the email reminder configuration, the changes may sometimes be validated successfully, while other times they result in errors which prevent the Workflows from being redeployedError Message:The following error occurs:“The "Task" step's Reminders tab has one or more empty To fields”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you manually configure K2 for Azure Active Directory (AAD) for the first time it fails and an error occurs.Error Message:The following error occurs:“Error - arrayat SourceCode.Sync.SyncKey.GetStorage(Byte[] array, PropertyType type)at SourceCode.Sync.SyncKey.Create(String key)at SourceCode.Sync.Storage.Sql.Models.Identity.CreateScimId(Int64 instanceHashKey, String identifierNamePart, IdentityType identityType)at SourceCode.Sync.Storage.Sql.Repositories.ProviderRepository.EnsureIdentity(ProviderInstance instance, IIdentityInstruction instruction)at SourceCode.Sync.Storage.Sql.Repositories.ProviderRepository.d__5.MoveNext()”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is

Issue DescriptionWhen you attempt to install the Claims Service, installation will fail during the prerequisite validation even if the required .NET 10 runtime is correctly installed.Error Message:The following error occurs:“Dependency for 'Runtime' not met”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade, the Customer Relationship Management (CRM) SmartObject calls slow down as user traffic increases.ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use the Workflow Importer Tool, complex Workflows may not be fully converted, with only Set Variables steps being migrated and no associated data fields created, resulting in a mostly empty workflow skeleton with placeholders.ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use a supported non-English language, the initial Full Sync on a Provider completes successfully and all users are synced. However, if you attempt to run another Full Sync on the same Provider, it instead runs a Quick Sync. Switching the browser language back to English allows the Full Sync to run successfully again.ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you navigate to the Sync Engine page, you may notice some of the text is displayed in English even when the language is set to Arabic, French, German or SpanishResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you run a Full Sync on an MSGraph Provider Type, from the browser, the sync completes successfully. However, if you then select the Sync button after the Full Sync has finished, A pop-up error window appears.Error Message:The following error occurs:“404 – File or directory not found.”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

DescriptionWhen you enable the SCIM API, you will receive a warning message if the SyncEngine is not enabled.Warning Message:The warning message will now occur:“Sync Engine is disabled. Are you sure you want to continue?”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade, you are unable to edit multiple Workflows in the Designer.Error Message:The following error occurs in the Browsers Developer Console:“ERROR TypeError: Cannot read properties of undefined (reading 'icon')”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you deploy a package containing SharePoint Online artifacts, the Package & Deployment tool may throw an error.Error Message:The following error occurs:“String was not recognized as a valid DateTime in Post Deployment”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you migrate to SPFX, you may not be able to start a Workflow by uploading a document to SharePoint Library.Error Message:The following error occurs:“An error has occurred: System.Exception: Exception has been thrown by the target of an invocation.”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Salesforce is strengthening security standards across the AppExchange ecosystem. As part of this change, all AppExchange applications, including Nintex DocGen for Salesforce, are required to adopt enhanced OAuth security controls including PKCE and Refresh Token Rotation. What this means for youA Managed Package upgrade to the latest version of Nintex DocGen for Salesforce will be required.After the upgrade, customers will need to transition to the new “Nintex DocGen for Salesforce Modern” Connected App. The upgrade process will include: Upgrading the Nintex DocGen Managed Package Copying your existing Connected App configuration to the new app Reauthorizing your Nintex DocGen connectionThe integration user used for scheduled or automated document generation must also be reauthorized.What is not affectedYour DocGen Packages, templates, relationships, delivery options, and previously generated documents are unchanged.The update affects only the authentication layer.Action RequiredThe up

Is there a way to easily generate a JSON output from the form submitted? I am new in that specific space and would love an action or something that could easily summarise the form and captured information and generate a usable JSON. I need something that does that and appends the JSON file to something like an email action. I also want to try and avoid having to use SPO etc to store the file and then retrieve the file. SmartIQ and other such forms and workflow engines can do that natively, however Nintex does not appear to have something that I would consider a core easy win.Thanks.