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175 Topics

P
PabloLRookie
asked in Nintex Automation Cloud

parsing / query

I am using Xtensions to call an internal web API that returns data in JSON format, and I now want to parse through that JSON to get the value I want.  The workflow action that calls the API will store the result in a collection variable.  I have to use a “Get item from collection” action to make it readable by the “Query JSON” action.  I do this all time for the easy stuff.  Now I have an issue because now the value I want is within an array of values in the JSON.  If I did a Query JSON action, I would have to use something like [0] or [1] in the JSON expression to obtain the first entry, or the second entry, etc.  I want to loop through all the entries.My idea is that I can “Query JSON” to obtain the portion of JSON that contains that array, then I can do a loop action or For Each action.  However, when I use “Count items in collection” it only returns a count of 1.  This is incorrect. In my test data, there should be 5 items.  Is there another method of counting these items?Another t

0
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6 minutes ago
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ElenaWestRookie
asked in Process Manager

Is there a way to share "TODO" with more than One person? Not "ReAssign," but share

In other words, the TODO would show up on two or more people’s dashboards: One dashboard where TODO shows is on the originator-of-the-TODO, and the other dashboard(s) the TODO shows is on any other user the originator specifiedThank you in advance for helping with this question!

0
E
1 hour ago
P
PabloLRookie
asked in Nintex Automation Cloud

Xtensions configuration - Swagger file, and Nintex Gateway

I built an Xtension file in JSON / Swagger that works for connecting through our internal web API to allow a workflow action to call the API.  But it does not work in the Nintex Form.  It should allow the Data Lookup control to call the Xtension and retrieve results that display in a drop-down list but all I get is “No data provided.”Has anyone successfully done this and can show me their Swagger file?  I think there is something wrong with my “results” node in the file.  

2
P
2 hours ago
Nintex_Wasim
Nintex_WasimNintex Employee
posted in Content Corner

Nintex University Updates - Process Manager Fundamentals for Editors

 🎓📢Nintex University Updates📢🎓The Customer Enablement team is happy to announce the release of the Process Manager Fundamentals for Editors learning path!This learning path is designed for individuals taking the next step using Process Manager to create, edit, and publish organizational processes. With a focus on building your process mapping foundation, this learning path will help you enhance the skills necessary to engage effectively with the platform by diving into advanced topics like process editing, process authoring, or process improvement.By the end of the learning path, you will be equipped with the knowledge needed to maximize your productivity and contribute to your organization's continuous improvement efforts using Process Manager.

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Nintex_Wasim
3 hours ago
D
davehtxRookie
asked in Nintex Automation Cloud

Is NWC still being supported and developed?

I have been trying to reach the development team and account manager for months with no response.  The only email I have seen is they want us to renew our subscription.

3
D
4 hours ago
Lyubomir
LyubomirNintex Employee
published in RPA

Scheduled Triggers are not working when user is disconnected from machineKnowledge Base

TopicThe article contains information in the scenario when the Scheduled triggers are working only when the machine has an established Remote Desktop Connection. Once the RDP session is closed the Robot is unable to pickup and execute tasks. Instructions During the investigation it was discovered that some of the entries in Seq showed the following error message: Based on the Error codes below, we were able to reach to the conclusion that the user was not able to to authenticate, which was causing the Robot not being able to authenticate. The solution is to check if the OS credentials were updated and if they were updated in the console as well. Additional Information Logon Expert Error CodesReturn codes for le.exeThe le.exe tool may return one of the following exit codes. Return Code Description 0 The command has been executed successfully. 1 Error: The required files have not been found. Please reinstall LogonExpert. 2 Error: The

50
Lyubomir
6 hours ago
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Boyan.boychevNintex Employee
published in RPA

Wizard unable to be ran and grayed out advanced commandsKnowledge Base

Actual Behavior: Wizard unable to be run and grayed out advanced commands, screenshots below.Expected Behavior: The wizard and ACs to be available for the specific user.Resolution: The user was not added in the Permitted users in 'Wizard Catalog' permissions for the libraries in the Admin.After the user was included in the relevant Library -> Studio/Console Permission, the issue was fully resolved.  

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8 hours ago
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reluktntdbaRookie
asked in DocGen for Salesforce

Unable to use Create/Edit record to update Custom Object

I have a package that uses a Custom Object as its primary object and I get an Invalid Id Field error when I using Create/Edit Record on the Delivery Options.  I have Update existing record checked and the record Id is used in the Field-Value Pairs box.  I am able to add a new child record and create a task but not update the starting record.  Here is the resulting error:An error has occurred when performing an Insert-Update: Error: Create Failed: INVALID_ID_FIELD: Record ID: id value of incorrect type: -- Id (ExternalError)  

1
natsu_docs
10 hours ago
R
RonLevyScholar
asked in Nintex Automation Cloud

Signature and "Generate document" and Word Template

I have two Signature Form Controls in a New Responsive Designer form. My NAC Workflow (attached to the relevant SharePoint-Online List) is using “Generate document” action to create a pdf from a Word-Template, showing each signature in a table cell.Everything is working fine but the images (signatures) are rendered outside the borders of the cells.How can I avoid such behaviour?

1
R
10 hours ago
C
ClaireTRookie
asked in Process Manager

Lean Tags Data - export of data table

Does anyone know if there is a way to export the data table listing for Lean Tag Data ?     noted on the other data tables such as glossary there is export functionality but not within the tagging lists  .       I am aware of the tags mapping report (in our case its called Requirements Map)  but this appears to display only the tags used in processes .      After a flat list of data .  Any ideas ?   Thanks 

2
C
11 hours ago
K
KimberlyLNintex Employee
published in Nintex Automation

Error occurs when opening a workflow in K2 DesignerKnowledge Base

TopicWhen attempting to open a workflow, the following error appears: Could not load the workflowSomething went wrong on our end, and the Workflow Designer needs to close.Please try your action again. If the problem persists, contact your administrator.  Instructions On your browser, open the Developer Tools, click the Console tab and check if there are any errors found there. You may see an error like the one shown below:If that is the case, please check whether the 'FG_HostServer' filegroup is full on your K2 database. If it has reached the maximum size set, you can increase Maximum File Size setting for the filegroup accordingly.    

50
K
15 hours ago
B
brandiwoodsonExplorer
asked in Nintex Automation Cloud

Permissions for Start Forms

I noticed an email went out for this and then the link was broken.  I managed to find the post for this new feature.Restrict access to start event forms | Community (nintex.com) However, couple questions on this new feature:Will AD permissions be allowed in the future to better manage this? We don’t use groups in NAC user management section except to manage permissions on connections and data sources. Global admin are the only ones who can access and edit groups so this will not be sustainable for our team.  In addition, it’s redundant to manage AD group and have to turn around and manage a group in NAC. We need more integration for this to benefit us. Will business owners at some point be able to manage these workflow types in workflow tracking to manage form access? IT does not want to manage this for every process, when all we do it build the tool for the users. Administrative management should be on the business, not a designer or global admin. We would suspect a “form access”

1
SimonMuntz
15 hours ago
I
ItsGavinRookie
asked in Nintex Automation Cloud

HTML Email Background Colour Issies

Hi all, Hoping someone can help me. I am trying to design an email using some HTML code. I am using a WYSIWYG HTML editor to create an email (since I dont have the 100% HTML knowledge). In the WYSIWYG editor, my email looks like the below (information blurred for privacy). So I copy the code into Nintex, and it looks the same. However, when the email gets sent, some of the background colours disappear. I am so confused. (again information blurred for privacy) Does anyone have any tips on how to fix this? Thanks!

1
SimonMuntz
15 hours ago
J
julesnyeRookie
asked in Nintex for Office 365

Error connecting to the workflow manager.

I've just started the workflow designer and got this error message in a red highlighted banner on the top of the workspace:  Error connecting to the workflow manager. Would it be possible that because it's in a private channel, sharepoint site? Anybody have any ideas on how to fix this?

1
SimonMuntz
15 hours ago
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boringnerdNintex Employee
published in Nintex Automation

Exception of type 'System.Web.HttpUnhandledException' was thrown. The {user name} could not be foundKnowledge Base

TopicNew SQLUM or CustomUM users are unable to login to K2. The following error is shown:Exception of type 'System.Web.HttpUnhandledException' was thrown. <br/>{user name} could not be found  Instructions  If you are using the new Sync Engine, please make sure you have the performed a sync for SQLUM/CustomUM so K2 can sync the identities.  Make sure the user's identity can be found in Identity.Identity table on your K2 database, and the identity record has Enabled = 1, Resolved =1 and the Properties are filled correctly If you are on K2 5.3 or older, make sure users are not including any trailing spaces when they enter their username. Trailing spaces in the username will cause the login to fail. This has been fixed in 5.4 and above. Alternatively you can update the login page to check for trailing spaces in username and remove them before submitting the login form.

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16 hours ago
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boringnerdNintex Employee
published in Nintex Automation

Changing SQL Server License Caused K2 Service to Fail to StartKnowledge Base

TopicAfter changing the SQL Server License of the SQL server that is hosting the K2 database, K2 service fails to start.The following error is seen in HostServer logs;"Error","System","2001","ServerStartError","SourceCode.Hosting.Server.Runtime.HostServerEngine.StartHostServer","2001 Error Starting Host Server: System.NullReferenceException: Object reference not set to an instance of an object."Which indicates something is wrong with the K2 Configuration Service. The K2 Configuration Service is still running, but the configuration service logs show the following:[Error] An exception occurred in the database while iterating the results of a query for context type '"SourceCode.Configuration.Repository.ShardContext"'."""System.Data.SqlClient.SqlException (0x80131904): Please create a master key in the database or open the master key in the session before performing this operation."Instructions The configuration service logs indicate the database master key is not opened. If you only chang

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16 hours ago
J
jpachecoScholar
asked in Nintex Automation Cloud

Auto Number form

Hello,I am using a NAC Form and need to apply an tracking number to the form every time one if filled out. Is it possible to produce the output just as displayed below? Too, is it possible to restart the numbering scheme to 001 each new year? “XYZ-23-001” XYZ = This is the form name23 = Year 2023001 = assigned sequentially *each year

6
Deon
18 hours ago
D
Darren JehanNovice
asked in Nintex Automation Cloud

External access to workflows

Hi all - new-ish to Nintex still, gradually getting used to how things work, but I have a couple of questions for a workflow that we’re looking to design…..We want to create a portal where an external party (supplier) registers their details with us. These details are then used to populate back-end systems and initiate a series of workflows (finance checks, procurement checks, etc.) that will eventually automate the process of setting them up as a valid supplier….So, initial thought is to create a simple form for them to enter their contact details, and the internal stakeholder contact.This goes to Stakeholder to approve, and then to internal IT to create an “account” to allow access to the next part of the process, where the Supplier will enter more details, including bank account details. We’re thinking that we could do the account via SQL Server, and hold an encrypted password, but then how would the workflow know that the Supplier is an authenticated userOrWe could register the Sup

2
D
1 day ago
C
chinyongcy
posted in Nintex Automation

Posting JSON body in Smart Object

Hi, using REST API integration, I have a method that is suppose to post a JSON body.I have used fiddler to intercept the request received from the endpoint. This is what I need to post (This is working in postman):[{"mediaId": "ZAA4398F9","color": "RED","duration": 60,"pattern": "FLASH_4_TIMES"}] So in my smart object, I pass the body as a serialised item:{"$type":"CY_Imagotag.k2RESTidentifier_MediasFlash, CY_Imagotag, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null","mediaId":"ZAA4398F9","color":"RED","duration":60,"pattern":"FLASH_4_TIMES"} ​I have sniffed the request using fiddler, other parameters are receiving it correctly. But not the JSON body portion. The server is receiving a blank body.    

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A
1 day ago
A
aymanelhattab
posted in News

Resetting Repeating Sections

Have you ever found yourself in a situation where you needed to reset a Nintex Forms Repeating Section? I'm sure you've tried to reset different columns from within your Nintex Workflows and It's actually easy to reset any type of fields like Yes/No, Single Line of Text, etc.. But what about the Repeating Sections? First of all, why would you need to do so?In my case, I had two lists; one for the orders and the other is for the order details. I've created a 1:Many relationship between both lists.  In my case, I wanted to use a Repeating Section only as a way for inputting data into another list (a Nintex Workflow on the parent list is being used here to parse the repeating section and create the child items in the second list.). I wanted this Repeating Section to always be empty and ready for data input. Unfortunately, this was not straightforward due to the fact that the Repeating Section data is always stored as XML either in a list column if the repeating section is connected or in

4
J
1 day ago
J
jeffoliver1000Scholar
asked in Nintex Automation Cloud

Expired Access Tokens -- Design flaw with Nintex?

Got a call from a user that there were a bunch of issues with some workflows. Turns out that the access token used in one of the connections in the workflow had expired and needed to re-authenticate. OK --- Easy fix to re-authenticate and get the workflows to start working again. BUTHaving workflows fail for this reason is NOT acceptable. I’m looking for a solution to be proactively notified BEFORE a workflow failure happens that a connection has an expired token. This way I can assume 100% uptime in my workflow by renewing the access token BEFORE there is a workflow failure.The connections screen in NWC only shows the date the connection was created. No where is the expiration date documented. So how is a Nintex admin to know when these things expire?Currently the only solution is to wait for a failure (and some angry customers) and then reactively address it by re-authenticating.This seems like a huge design flaw in this product that should be addressed by the dev team.

2
R
1 day ago
J
jpachecoScholar
asked in Nintex for Office 365

Field value disappears when in edit mode

Hi,I am using a Nintex form for O365 and have a rule that “when a certain field is filled” a few other fields are populated with values with the use of web requests. The fields populate as they should and display in “display mode” but when I go into “edit mode” my values disappear! The value does get captured and I see it in the column, it just doesn’t display when I open in edit mode…I have been going at this for hours, days and weeks and cannot get this to work. Please help?Here is my form in “Display mode (once submitted): Here are my rules ( the label  in each field is the web request): When I turn off this rule everything displays as it should but when I turn it back on, the values in those fields disappear. I’ve tried so many ways to try and get the values to appear and had it at one point but knew it wasn’t correct because it flickered quite a bit when the value appeared.

2
J
1 day ago
D
DonnaARookie
asked in Nintex for SharePoint

Workflow action to query the list for items created by the current user and delete old items

I’m trying to create a query list action on a workflow that pulls back the IDs of all the items created by the initiator in order to delete the old items if they exist.I’ve added the query list action, but when trying to pull all the item numbers into a collection variable, it doesn’t pull any numbers through at all.  The filter is searching the ‘user’ column on the list, with the ‘user’ being a variable that’s set previously as the initiator.I’m using Nintex for SharePoint on-premis, after i’ve got the list of IDs that are created, I need to be able to delete the oldest one(s). so there’s only 1 item for each user.Is anyone able to assist me, so that I can get this workflow working for the client.

6
B
1 day ago
WouterT
WouterTApprentice
asked in Nintex Automation Cloud

Workaround to convert a string to date variable in NWC workflow

I needed it, others needed it and it isn't in the NWC Toolkit yet. So, we'll have to do it ourselves for now: Convert a date in text format into a date variable.Here is how it goes:For this example we assume the text date is in the ddmmyyyy format. In the code below you'll see how to change it for other formats. It's sad that we have to (ab)use a component workflow for this but until there is a decent action that does it we'll have to do it this way I guess. Input for the component workflow : a text variable with a date in ddmmyyyy format  Output: a date type variable (ignore the time part as we all live in different time zones)Here is the sequence of actions:The trick is that we use 1-1-2020 as a reference date to add the difference in days and months from the input. The actions with the green numbers are explained in detail below. First create a new component workflow and define your variables:Workflow variables:The numbered actions in detail:0 is the position where the day starts.2

6
F
1 day ago
A
annaoNintex Employee
published in Nintex Automation

K2 Service cannot startKnowledge Base

TopicThe following error message appears on the host server log when attempting to start the K2 Service:"Error","General","0","ErrorMessage","SourceCode.Hosting.Server.Runtime.HostLoadBalancedServerManager.Poll","0 System.FormatException: String was not recognized as a valid DateTime. at SourCode.Hosting.Server.Runtime.HostLoadBalancedServerManager.Poll()"Instructions Ensure that the K2 Configuration Service is running as the K2 Service Account.

50
A
1 day ago

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