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Installation Blocked for K2 5.8.1 Fix Pack 04 on Server Version 5.8.1

  • Jul 25, 2025 3:46 AM UTC
  • 9 replies
  • 208 views
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Attempted to Update K2 5.8.1 Fix Pack 04 (https://community.nintex.com/nintex-automation-k2-updates-fix-packs-16/nintex-automation-k2-5-8-1-fix-packs-73072?tid=73072&fid=16)

But Installation Blocked —

Current Server Version: Nintex Automation K2 5.8.1 (Installer 5.0009.2000.0)
Requesting Guidance to Resolve the Issue

 

 

 

9 replies

Anelle
Nintex Employee
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  • Nintex Employee
  • Jul 25, 2025 10:03 AM UTC

Good day ​@VTNIT 

Please can you share more information on your environment. Is it standalone or distributed? Did you experience any issues during the Nintex Automation K2 5.8 installation? 

Regards,

Anelle

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  • Nintex Employee
  • Jul 28, 2025 7:32 AM UTC

Hi ​@VTNIT, did you install the Enable New Identity Service installer?

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  • Author
  • Rookie
  • Jul 30, 2025 2:37 AM UTC

Good day ​@VTNIT 

Please can you share more information on your environment. Is it standalone or distributed? Did you experience any issues during the Nintex Automation K2 5.8 installation? 

Regards,

Anelle

Hi Anelle,

I was able to install Nintex Automation K2 5.8 successfully without any issues. Everything is working as expected, and I can use K2 Designer, Management, and Workspace to run flows normally.

The environment is a standalone setup (UAT Server) for testing purposes.

Best regards

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  • Author
  • Rookie
  • Jul 30, 2025 2:39 AM UTC

Hi ​@VTNIT, did you install the Enable New Identity Service installer?

I’ve tried installing the Enable New Identity Service 5.8.1, but I still wasn’t able to install the K2 5.8.1 Fix Pack 04 update.

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Anelle
Nintex Employee
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  • Nintex Employee
  • Jul 30, 2025 6:37 AM UTC

Good day ​@VTNIT , can I ask that you log a support case in order for us to investigate the issue and get a resolution for you?

 

Regards,

Anelle

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  • Author
  • Rookie
  • Jul 30, 2025 7:07 AM UTC

Good day ​@VTNIT , can I ask that you log a support case in order for us to investigate the issue and get a resolution for you?

 

Regards,

Anelle

Sure, I have logged a support case already (Case Number: 00714110).

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Anelle
Nintex Employee
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  • Nintex Employee
  • Jul 30, 2025 7:21 AM UTC

​@VTNIT , excellent thank you. I will follow up with the support team on the case.

Regards,

Anelle

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MillaZ
Nintex Employee
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  • Nintex Employee
  • Aug 11, 2025 9:54 AM UTC

Hi ​@VTNIT has your issue been resolved by the support team? 

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  • Author
  • Rookie
  • Jan 14, 2026 1:53 AM UTC

Hi ​@VTNIT has your issue been resolved by the support team? 

Sorry for the late response. All issues have been resolved.

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