Installation Blocked for K2 5.8.1 Fix Pack 04 on Server Version 5.8.1

Good day ​@VTNIT 

Please can you share more information on your environment. Is it standalone or distributed? Did you experience any issues during the Nintex Automation K2 5.8 installation? 

Regards,

Anelle

Hi ​@VTNIT, did you install the Enable New Identity Service installer?

Hi Anelle,

I was able to install Nintex Automation K2 5.8 successfully without any issues. Everything is working as expected, and I can use K2 Designer, Management, and Workspace to run flows normally.

The environment is a standalone setup (UAT Server) for testing purposes.

Best regards

I’ve tried installing the Enable New Identity Service 5.8.1, but I still wasn’t able to install the K2 5.8.1 Fix Pack 04 update.

Good day ​@VTNIT , can I ask that you log a support case in order for us to investigate the issue and get a resolution for you?

Regards,

Anelle

Sure, I have logged a support case already (Case Number: 00714110).

​@VTNIT , excellent thank you. I will follow up with the support team on the case.

Regards,

Anelle

Hi ​@VTNIT has your issue been resolved by the support team?