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Attempted to Update K2 5.8.1 Fix Pack 04 (https://community.nintex.com/nintex-automation-k2-updates-fix-packs-16/nintex-automation-k2-5-8-1-fix-packs-73072?tid=73072&fid=16)

But Installation Blocked —

Current Server Version: Nintex Automation K2 5.8.1 (Installer 5.0009.2000.0)
Requesting Guidance to Resolve the Issue

 

 

 

Good day ​@VTNIT 

Please can you share more information on your environment. Is it standalone or distributed? Did you experience any issues during the Nintex Automation K2 5.8 installation? 

Regards,

Anelle


Hi ​@VTNIT, did you install the Enable New Identity Service installer?


Good day ​@VTNIT 

Please can you share more information on your environment. Is it standalone or distributed? Did you experience any issues during the Nintex Automation K2 5.8 installation? 

Regards,

Anelle

Hi Anelle,

I was able to install Nintex Automation K2 5.8 successfully without any issues. Everything is working as expected, and I can use K2 Designer, Management, and Workspace to run flows normally.

The environment is a standalone setup (UAT Server) for testing purposes.

Best regards


Hi ​@VTNIT, did you install the Enable New Identity Service installer?

I’ve tried installing the Enable New Identity Service 5.8.1, but I still wasn’t able to install the K2 5.8.1 Fix Pack 04 update.


Good day ​@VTNIT , can I ask that you log a support case in order for us to investigate the issue and get a resolution for you?

 

Regards,

Anelle


Good day ​@VTNIT , can I ask that you log a support case in order for us to investigate the issue and get a resolution for you?

 

Regards,

Anelle

Sure, I have logged a support case already (Case Number: 00714110).


@VTNIT , excellent thank you. I will follow up with the support team on the case.

Regards,

Anelle


Hi ​@VTNIT has your issue been resolved by the support team? 


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