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I have upgraded Nintex Automation K2 from version 5.6 → 5.8 → 5.9.The upgrade completed successfully without any errors.The web site is running normally, and users can: Create SmartForms Run workflows successfully However, I found an issue after the upgrade:When I try to log in with some test users (for example: k2test1), they cannot access the Workspace page(e.g. https://k2test.xxxxx.com/workspace).The following error message is displayed: Not authorizedYou do not have permission to view the page that you have requested.The administrator of this SmartForms environment has restricted access to this page.If you believe that you should have access to this page, please contact your SmartForms administrator. Important details: k2test1 is a normal user (no special permissions) Before upgrading to K2 5.9, this user could access Workspace normally After testing multiple users, I found that: Some users get "Not authorized" Some users can access Workspace without any issue No c
Hello together,I have a problem with load items in a SharePoint list. I have a form with two views. I load items in one view and i want to use a value from the dropdown list in a second view. I don’t know how to filter those data. I’ve managed to transfer the data from the first view dropdown to the form parameter and then I would like to use it in the second view as a filter, but it’s not working so far.I hope you can help me!Best regardsMatthias
Hello together,is there a way to use the SharePoint People Picker in a Smartform. If yes which control can I use? Best regardsMatthias
Hello guys,maybe you could help me. I need to grap the values from a choice field and want to popluate them in a dropdown field, but I didn’t find a suitable to do that with a smartobject. Is it possible? If yes, how? Best regardsMatthias
Hi,With the closure of EWS later this year, what are K2 doing to address this issue?We have EWS utilised throughout our Workflows for approvals etc.I had a K2 Support ticket in last year (October 2025) asking about this the answer was that the Product team is aware and there will be a solution to this. We need to plan for whatever solution K2 provide, but with the October 2026 deadline and no further news from K2, I’d like to start looking into this sooner than later.Any other customers in the same boat? Thanks
Hi, I wanted to find out since Exchange (EWS) is retiring 1st of Nov 2026, what are other alternatives for using smartactions. Can we use Graphi API? If so how?
Attempted to Update K2 5.8.1 Fix Pack 04 (https://community.nintex.com/nintex-automation-k2-updates-fix-packs-16/nintex-automation-k2-5-8-1-fix-packs-73072?tid=73072&fid=16)But Installation Blocked —Current Server Version: Nintex Automation K2 5.8.1 (Installer 5.0009.2000.0)Requesting Guidance to Resolve the Issue
Hello support team,I use a SharePoint 2019 list as a source for a check box list. I works fine to fill the checkbox, but I would like to show the vales checked in the checkbox list (more than one value is checkable) in a datalabel field.I show one value, but not all the others. How can I show all the checked values there?Best regardsMatthias
Does Antivirus and endpoint protection software must be exclude in K2 installation directories, binaries, and working folder for 5.9 upgrade?
Hi,Has anyone experienced issues where a form won’t load. It’s stuck with the Nintext Green Spinner of doom and won’t go beyond that.Restarted the k2 service and iis and still the same issue. Any ideas folks?
For a while now we have been battling a problem with PDF rendering issues, the PDFs show empty boxes, irregular text formatting and also display of hidden controls and fields on the PDFs.We use the SaveAsPDF control on forms, then attach and send the PDF via emails.When the user opens the PDF. they see that the PDF rendering is misaligned and show empty boxes like this:These below should be hidden: We have a workaround which is to do a k2 service restart and iis reset, this fixes the issue for around 1-3 hours and PDFs are fine, but then the PDFs go back to be as above.We have a ticket in with Nintex for this, but just wondering if anyone else has come across this? I’ve searched the forum and checked pdf converter permissions, security etc etc. Added a pdfconverter.warmup delay in the k2hostserver.exe.config and also Installed service/fix packs. Any suggestions from the community would be appreciated.Kind Regards,
Hi All,I am using K2 Five 5.8 and have implemented the SmartActions feature.Is it possible to capture additional comment from the approver when completing a task via email?For example, approver respond the email:ApprovePlease proceed. The expectation is I can get “Please proceed” as the approver comment.This is similar feature with Nintex Lazy Approval feature. Thanks,Rizki
We have observed that the K2 server is using Poppins as the default font across forms and generated content. We would like to understand if it is possible to configure or override this default behavior to include and use a custom font.Specifically, we would like clarification on the following points: Does K2 support adding and using custom fonts at the server or application level? If supported, what is the recommended approach to: Upload/register a custom font (e.g., TTF/OTF/WOFF)? Apply it globally across K2 forms, views, SmartForms, and generated PDFs/emails? Are there any limitations or best practices when using custom fonts in K2 (browser compatibility, performance, or PDF rendering concerns)? Is this achievable via: K2 configuration settings Custom CSS injection IIS/server-level font installation Or K2 SmartForms theme customization?
I need to implementation as below:User should Upload an Excel file then Application should read Excel to Validate column Values. Once Excel file is Validated then Application should create CSV, and should keep that to specific location.Please help me to implement this.
I’m trying to call the POST method of a REST-API in our SAP system, however I can’t figure out a way to receive and send a CSRF-Token as is required using only a SmartObject. My goal is to confine the entire procedure to just a SmartObject without writing custom code that potentially needs to be maintained.So far the biggest issue is not being able to filter through the header of the response I get when I send a GET request with x-csrf-token = fetch. As I also need to get a cookie for my post request, I can’t just grab the first line of the header (which is actually the csrf-token) and send it. I also can’t just copy the entire response header and send it, as the “cookie” variable in the response is actually called “set-cookie”. I’ve tried disabling CSRF-validation in the backend and it does work. However I merely tried it for testing purposes and since it’s not recommended by SAP that’s not an option for me.I thought maybe with an OData service instance it could work since it gives yo
I have an AD group that has an email associated with it.When I assign the AD group to task recipient (do not resolve to individual user), I was expecting K2 to send the email assigned to the AD group, but it didn’t. Does anyone have gotten K2 Five (5.6+) sending task email to AD group’s email address?
We've developed a wide variety of K2 applications over the past few years.Now we're asking ourselves: Are these applications actually being used? How often are they accessed, and when were they last accessed? Can they possibly be deactivated or deleted?I'm currently looking for a way to perform this analysis?My question to you:Is there a standard way? An overview/statistics, perhaps, in K2 Management?OrIs there an SMO I can use for this? Then I would write my own K2 application that displays this information in a list.What do you think? Can you help us?
Hi Team,Is there any existing K2 stored procedure that we can use to create our own custom worklist?The issue I am facing is that when a user sets Out of Office (OOF), I am unable to display the corresponding requests to the person to whom the tasks have been delegated.Could you please let me know which table stores the OOF configuration, or advise on the logic required to retrieve these delegated requests?
I am trying to get what will be the timer step name because I am getting error. If I use Step>Name.I have checked the DB for Activity table, System Name and Display Name is same ‘Timer’.SmartObject property for step should be ‘Timer’ but it still not getting the value If I use hard coded value replacing the Step>Name, then it worked fine. Thanks
We are passing parameter within 2 K2 form and based on parameter , the k2 form is loading data.The parameter which contain & ,is recognizing the value as &amp which failing the loading of data.If parameter does not contain &, then its working perfect.The issue we found recently but haven’t changed anything in that form. The functionality was working fine before.
Hello,I have to make integration with REST service. To authenticate requests first of all I have to make token request for token service, and then I have to use this token for any other requests for this REST service (max token life time is 1 hour).REST service what I have to integrate with - ArcGIS enterprise. https://developers.arcgis.com/rest/users-groups-and-items/authentication/#user-logins-1Can some body give me some advice, how to configure such REST integrations in K2 Five?Kind regards
We’ve noticed on multiple servers (different customers) that K2 Five Exchange oAuth integration stopped working Nov 25, 2025. Note no changes to email configuration has been done. My suspicion is that MS is rolling out Exchange Server Online changes that affect K2’s oAuth integration (however, thats speculation at this point).Anyone else running into this and any recommendations? Receiving: SourceCode.Workflow.Shapes.EWS: Autodiscover not available and mail cannot be sent. Reconfigure K2 server with valid Exchange settings.In the K2HostSErver.log receiving the following message (can ignore system@k2.local as that’s not the real address): "173383731","2025-11-24 03:23:31","Error","MessageBus","61012","ConnectionError","ExchangeWebServicesOrigin","61012 Exception from message source system@k2.local: Error code: Forbidden Error description: Forbidden System.Net.WebException: The request failed with HTTP status 403: Forbidden. at SourceCode.MessageBus.Ews.ExchangeWebServicesConnection.&
I am trying to deploy a package created on my DEV server to the Production environment.The solution is related to a SharePoint Online site, and I am working with K2 on-prem 5.8 FP17 + SharePoint Online.When deploying to Production, I encounter the exact issue described here: In my case, this does not appear to be a permission issue. For the deployment, I am logged directly into the Production server and using a SharePoint admin account that also has K2 server administrator rights, so permissions should not be the problem.Do you have any suggestions on how I can resolve this issue?Thank you
Hi Team,We are facing an issue while reading, listing, copying and moving a file from one folder to another between and within subsites.At the same time we are able to upload a new file to any folder (even dynamic folder creation) and updating the metadata under the site and subsites. Below attached is the exception we are getting.Microsoft.SharePoint.Client.ServerUnauthorizedAccessException: Exception from HRESULT: 0x87FA0010 at Microsoft.SharePoint.Client.ClientRequest.ProcessResponseStream(Stream responseStream) at Microsoft.SharePoint.Client.ClientRequest.ProcessResponse() at SourceCode.SharePoint15.Client.ErrorTrackingClientContext.ExecuteQuery(Boolean placeContextInErrorStateOnFail) at SourceCode.SharePoint15.Client.CSOMFunctions.DocumentFunctions.GetDocument(ListItem listItem) at SourceCode.SharePoint15.Client.CSOMFunctions.DocumentFunctions.CopyDocumentFrom(String fileName, String folder, String sourceSiteUrl, String sourceLibraryTitle, String sourceFolderPath, Boolean overwrit
Is it possible to Copy or Move a Style Profile in the K2 Designer? I’m not seeing a “Save As” option in the designer like we see with other components, and drag & drop does not seem to have an effect on Style Profiles.
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