Hi everyone. Is it compulsory to use EWS to interact with SmartAction? Because my company uses SMTP instead.
Solved
SMTP to use SmartAction - The action is not being processed after the user replied the action through email
+2Best answer by hoshy_ntx
For security reasons Exchange is the only supported SmartActions path. I believe the reason is that Exchange / Outlook adds a header that can be trusted to identify the user.
- Nintex Employee
- Answer
For security reasons Exchange is the only supported SmartActions path. I believe the reason is that Exchange / Outlook adds a header that can be trusted to identify the user.
+2Hi
I see. Thank you for the clarification. That helps me understand why Exchange is required for SmartActions.
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