Hi everyone. This is for my project. The scenario is the e-form will send out to the user and user will response through email outlook. That response (eg. Approve/decline) will determine the next progress in the workflow. Is there any possibility that the workflow or K2 five able to do such scenario? If can how can I setup in the workflow to receive the answer from outlook so that it will proceed to the next step?
I just heard about smartAction that able to solve my problem. But how can I configure that smartAction since I dont have it in the K2 management. This is a new feature for me, so a bit confuses.


