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must be missing some step. following the example add the JS-Insert Plugin.on the form add the controlwhere and how do I put in the JavaScript code? do I need to add the open and close script tagwhen I add some code keep getting Workflow cannot be loaded, saved or published at this time. anytime I have the atob() it will not saved. have the Load JQuery set to Yes works

Issue DescriptionWhen you upgrade from Nintex Automation (5.7) to Nintex Automation K2 (5.8) an error occurs in the database.Error Message:The following error occurs: “Logged Error: Script execute failed: System.Exception: Script execution exception: System.Data.SqlClient.SqlException (0x80131904): Cannot drop the procedure, because it does not exist or you do not have permission.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 28.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsIn order for this fix pack to work, an IISRESET will need to be done after installation.

Issue DescriptionWhen you upgrade, there are layout and font colour changes on your SmartForm.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 08.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Note:For any of the previous Fix Packs, please contact support here (Link).List of all previous Fix Pack dates can be found here (Link) Fix Pack Release Date Download Link Fix Pack 45 14 October 2025 Download Fix Pack 45  the previous Fix Pack releases. K2 Five (5.6) must be installed first after which the latest Fix Pack must be installed. To determine which cumulative update or fix pack has previously been installed in your environment see https://help.k2.com/kb000426.       Fix Pack 1This fix pack includes the following fixes:Code Fix: An error occurs in K2 for SharePoint Registration and Activation Wizards Code Fix: Errors logged in the HostServer log for disabled usersFix Pack 2This fix pack includes the following fixes:Code Fix: Data transfer between K2 Five (5.5) and Zabbix fails Code Fix: Old K2 Workflow Task name in the K2 SmartForm gets overwritten Code Fix: Reminder email only sends once Code Fix: ‘Incorrect syntax’ error occurs Code Fix: Incorrec

Issue DescriptionWhen a new user attempts to login to K2 for SharePoint, an error occurs.Error Message:The following error occurs: “The ADFS:user@company.com could not be found.”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 45.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you access a form in SharePoint using an external ADFS, you may experience an issue where drop-down list controls do not display any values. However, when accessing the same form using the internal ADFS, the drop-down values appear correctly.ResolutionThe fix is available in:K2 Five (5.6 Fix Pack 45.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionInsecure Deserialization: Enhanced security to resolve possible unchecked manipulation, where user input was discovered to be deserialized without proper validation or sanitization.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 45. Nintex Automation (5.7) Fix Pack 28.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsIn order for this fix pack to work, an IISRESET will need to be done after installation.

Are you still using a password to access your Nintex Platform?We’re looking to better understand how our customers are authenticating today, particularly those who are using username and password sign-in rather than federated identity (SSO).If you’re currently using passwords to access Nintex Workflow or Apps, we’d love to hear from you. We want to understand: What’s preventing your organization from using federated identity (SSO) today? What challenges or requirements do you have around authentication and access? What would make SSO adoption easier for you? Your feedback will directly help us shape future improvements to identity and access in the Nintex Platform.If you’re interested in participating in a short interview please book a time to chat here.Thanks for helping us make authentication in Nintex more secure, flexible, and user-friendly!

We currently use Nintex K2 Cloud and recently attended a webinar explaining the new features coming with the new version. It appears that Nintex continues to invest in the K2 Cloud product, but it doesn’t appear as a cloud platform on the Nintex website. It only advertises Nintex Automation CE.Can someone please explain the roadmap for the K2 Cloud vs Nintex Automation CE platforms? Will they be merged or will they remain separate? If separate, why isn’t K2 Cloud listed as a separate platform on the website?

User getting this pop-up box on a form but is unable to press the X on the top right to close, if they refresh the page, they will lose the data on the form.What to do? Also, where does the icon in the centre come from?   

Hi,On Nintex K2 5.8 I have workflows that are assigning some task to the users.On the task form a comment field is mandatory.When you use the worklist for this task (without opening the task form), you area able to do the requested action on the task without inserting the mandatory field. So the worklist action is bypassing the task form validation.This is possible from the user workspace, but also from the SharePoint (online) worklist.How can you solve such an issue?Thank you. 

Starting two days ago, in the AssureSign Date input field, when selecting the Date Format "Date in YYYY/MM/DD format with current date prefill, and after sending for signature, then the actual date input screen displays "Invalid Value" even when entering the date in the specified format, preventing me from proceeding. Even if I populate MM/DD/YYYY and others for this case, all showed “Invalid value”.If I chouse other formats such as “Date in MM/DD/YYYY format with current date prefill” and others work without issues.Only format YYYY/MM/DD style doesn’t work. However, in Japan, the YYYY/MM/DD format is standard, and using other formats causes confusion with dates, making the YYYY/MM/DD format essential for our use. 

Hi,I’ve create a rule “When a control is changed” on drop-down list and put advance condition for transfer data to another control Normally, the rule should run when I’ve select data on this drop-down But, when I open the view with parameter(execute read method) for put data to drop-down list and another column,  the rule "When a control is changed" is running. How can I set the rule for running only when drop-down list is select or change not when the view initialize with data. Thanks,Tim

We have a need to concurrently send a dynamic number of tasks to people in a workflow. In my testing I have found a way to do this using Loop and Split tasks where each loop creates a separate sub-path, and once the looping is complete the workflow carries on with other steps. While this works, if I look at the existing View Flow of an instance I see the loop and the sub path occurring and then the workflow continues, but I can’t drill into the specific loops. Can anyone advise if there are any issues with this solution, or if there would be a better approach to take? Included is a diagram of the pertinent steps. 

I’m using Infopath forms on a Sharepoint forms library. Due to a migration to Subscription Server some date fields weren’t working properly anymore. I’ve updated these fields and uploaded the forms again in central admin, but some of the forms aren’t working.Here is the strange thing: when I add the form content type to another library it works like a charm, but the updated form on the same library doesn’t work.

When a Nintex Automation Cloud Form is completed; the url is sent to the user. If there a way to write the url sent in the e-mail to SharePoint Online for the user to click on from SharePoint Online?

Issue DescriptionWhen you install or run the Setup Manager on your computer with only Client Tools, the setup now requires a connection to the K2 Database., whereas it was previously not required.Error Message:The following error occurs: "The user 'SQLUser' is not a member of the 'dbcreator' and 'securityadmin' SQL server roles."ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 23.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Hi, Can someone assist on how to setup a reminder (follow-up email) for a “send email” action? I currently have a form setup to send out an email to a manager to review a form. The manager would then have to go into the form and click a checkbox to state they reviewed it, but the manager just gets a single notification to begin with... I am trying to figure out a way to trigger notifications to be sent until the manager goes in and checks the box. I just don’t want them to forget, so I would like to setup a reminder. TIA! 

I’m currently trying to display a text area, however words are being split midword instead of word wrapping. I’ve set the word-break css property to normal to no avail. Has anyone had this problem recently? Thanks!

I am receiving an error weekly stating, “Error getting breadcrumb children” and my search here yielded nothing so I wonder if you have some wisdom for why this keeps happening and what I should do to avoid the error. My teammates are not receiving it. 

When I add a calculated value to show the current date and time I use this formula:current date + “ “ + current time, but this shows as:Mon Sep 29 2025 00:00:00 GMT+0100 (British Summer Time) 09:59I would like it to show as 29/09/2025 09:59 When putting in just the Current Date it adds the time format, but shows as 00:00:00, is there anyway of getting it to show like above?

I have a text area field that is being displayed incorrectly. The text in this field is not wrapping properly based on the textbox size, making reading it difficult. Attached is a screenshot. I wasn’t experiencing this before, so I suspect it may have to do with the recent updates. Any advice on this would be appreciated, thanks in advance! Eulogio

Ever wanted someone outside your org to access an authenticated form?Are you a partner tied of waiting for access to customers tenants to provide support or collaborate on automations?Nintex is adding support for External Users and the Advance Preview starts in October!Please use this form to register your interest.What?Design-Time External Users allows you to easily collaborate with partners, support, and Nintex users from outside of your organisation. You can invite any user with an email address outside your domain and have them login with OTP. You can also invite users as participants to access an authenticated form.Why?Quickly Access Customer Tenants – Currently the only way to get access to a federated customer tenant is to be added to their IdP, which often involves a long process with IT governance. With Design-Time External Users enabled customers can quickly invite you into a tenant to build or help out during a support incident. Invite users to complete authenticated forms -

I have a form created in InfoPath that i’m trying to recreate in Nintex Forms (on-premis) which shows all the other items that the current user has created within the list when the user adds a new item to the list.  So it shows a table on the form that populates when the user adds a new item.  Is this possible? If so, how do I go about doing it.  I know how to do lookups, but I’d like it to show all the items that the user has created in a table (possibly repeating section).

Hi  I’ve created a workflow to load a data set that I’m accessing from an external API into a Nintex Table.The API is too cumbersome and complex to do otherwise than simply create a “local copy” of the data so it can be used in my Nintex forms etc..It’s all working fine but I’m having issues with the number of actions per workflow instance.The API is returning me data in Json, so I”m using Query Json action. The problem is that I have to use one Query Json Action for each single field of data being returned, and even though I’m only loading a bit more than 200 rows it’s still blowing up because there are a lot of fields to retrieve. Right now all I can do is loop through the data array, load each field one by one in variables, and then create the row in the table using those variable.  I’ve seen that I could leverage Query Json to retrieve multiple fields at the same time and load them in a collection, but then how to I retrieve each individual field from the collection without adding