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Is there a way to extract data from an exchange receive an email trigger email since it outputs as HTML? I need to someone extract the name, email, course name and date from this email.  Business is content on using the receive date as the date the course was taken. But the rest is in the body of the message and subject line. I proposed a string in the email body and then after running tests to apply regular expression, realized that it’s coming through as HTML. Is there an easy way?The end goal is to store the extracted data into a SPO list.

A contractor left our company over a year ago, and she created numerous process flows.I tried to reactivate her account and she can’t log in.Any help with resolving this would be greatly appreciated!

Hi guys,Has anyone upgraded their K2 Five environment from an older version to the latest one? I recently upgraded mine from version 5.4 to 5.9, and some of the forms have been impacted as a result.How did you handle these issues? Did you recreate the affected forms or views, or is there another solution to resolve them without rebuilding everything?As you can see the picture below is the error because of this upgrading version:  

Hi guys, do you guys know where I can find the Workflow ID based on Process ID in K2 database? As you can see Process ID = 20295 and WorkflowID = 2493 (It is recorded in the current data)  

Hi Team, I would like to allocate a role automatically to an user based on email address. Can I set up a rule to provide all users that have the email address with UZ extension: dummy.5@accesa.uz with a specific role?

Hello,Is there any way to set a custom window title instead of showing "Nintex Forms for Office 365"? I checked the blog below, but this solution is not working as this blog is from 2015, and recently, because of the security changes, we can not use this type of hack. Solved: Re: Change window title Nintex Forms - Nintex Community Set Window Title in Nintex Forms for O365 — John Liu .NETDoes anyone know how we can set the title dynamically instead of having "Nintex Forms for Office 365"?  Thank you,Rahul

I have a task with multiple tasks which have controls linked to other tasks. The tooltips of each linked control shows the source as ‘{{source}}’ and not the actual source. Can others verify they see the same thing? I’m about to put in a feature request to show the actual source and not just the generic ‘{{source}}’ in the tooltip.In this pic, I have 4 other tasks with identical controls. Each of those controls are linked to the controls in the pic. Some are linked multiple times. They all show the same tooltip which makes it so you cannot identify which source each is linked to. I’m putting in a feature request to get this fixed if it is, in fact, a feature and not a bug.  

Hi, Anyone experienced this or able to advise:Upgraded to v5.9 and when users are loading the forms, they are getting the Windows “Sign in to access this site” message.IIS Runtime authentication is set to Windows Only (same as prior), but instead of the forms loading them are being prompted. If they enter their credentials, it loops back to the SIgn in box again. Any ideas?Thanks

Issue DescriptionWhen you run the Sync Service, it remains stuck in a running state and does not complete successfully.Error Message:The following message appears in the AdditionalInfo column:“0 IdentityCountNotSynced and 0 LinkCountNotSynced”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 11. Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

 DocuSign is retiring the listRecipientNamesByEmail API endpoint as part of improvements to its system architecture and security posture.Nintex has already updated DocGen to support this change. Most customers do not need to take action.You only need to review this change if you use the DocuSign Delivery Option in Nintex DocGen for Salesforce.Who should review this? This change only applies to customers using the DocuSign Delivery Option in Nintex DocGen for Salesforce.If you use any other delivery option, no action is needed.What’s changing?The only change is how recipient names are resolved for DocuSign delivery.Before the change:If the recipient name configured in DocuSign was different from the recipient name configured in your DocGen Package, the DocuSign name would override it. After the change:The recipient name configured in your DocGen Package delivery option is used as-is. Recipient names configured in DocuSign will no longer override it. Recommended actionIf you use the Docu

Hi,Is it possible to export form submission data into an XML file using Nintex Workflow?My goal is to take the form data, generate an XML file, and then store or send the XML file as part of the workflow process.If this is possible, could someone point me in the right direction or share an example of how it can be done?Thanks in advance.

Issue DescriptionWhen you use this path “https:///Designer/k2workflow/api/category/category/?systemId=1&category='” which includes the trailing ‘ ' ‘ character, an “UnsafeXML” error will occur.Error Message:The following error occurs: “Exception has been thrown by the target of an invocation.”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 31. Nintex Automation K2 (5.9) Fix Pack 11. Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you install K2 or start the K2HostServer service, the service stops and an error occurs in server startup.Error Message:The following error occurs: “System.ArgumentNullException: Value cannot be null. Parameter name: productVersion”Followed later on by:“System.NullReferenceException: Object reference not set to an instance of an object.”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 31. Nintex Automation K2 (5.9) Fix Pack 11. Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you run the SubscriptionRenewal workflow, workflow subscriptions are not renewed as expected.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 31.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen using the Workflow Designer Rich Text Editor, text selection and formatting functionality is restored, and SmartFields dragged into the editor will honor the configured writing direction.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 31. Nintex Automation K2 (5.9) Fix Pack 10. Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you download a file using the attachment control, the request URL should not include the required Anti-XSRF (Cross-Site Request Forgery) token for request validation.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 31. Nintex Automation K2 (5.9) Fix Pack 10.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Hi Community,We have a workflow that generates a PDF agreement and sends it for e-signature using Nintex AssureSign.Once the document has been signed, the workflow stores the signed PDF agreement in a SharePoint folder structure organized by Customer ID and the current date.We now need to submit the signed PDF agreement for government stamping. As part of this process, the workflow needs to retrieve the signed PDF from the SharePoint folder. We have tried using the Get a File and Query a List actions; however, the workflow is unable to locate or read the signed PDF from the destination SharePoint folder.Could you please advise on the recommended approach for retrieving a signed PDF file from a SharePoint document library when the folder path is dynamically generated based on Customer ID and date?Any guidance, best practices, or sample configurations would be greatly appreciated.Thank you in advance for your assistance.Liy Liy

Hi everyone. Is it compulsory to use EWS to interact with SmartAction? Because my company uses SMTP instead.

Hi guys, I do really need help regarding this problem. I couldn’t find K2 Setup Manager in Start Menu. Thus, I can’t enable SmartAction. Mine is version 5.9. Does anyone have same issue as mine??

Hi guys! I would like to ask if you guys know where I can find the record transaction of activities in workflow in K2 database? I want to do audit trail for overview of activities in the workflow.

Hi Team,Can advise what is the error message means?We were trying the API integration via Postman testing and is working fine however when apply into Xtension and it prompt the error as below screenshot.In step1 using Xtension able to get client access token. In step 2 to get Authenticate Enterprise User token and it prompt error.  

We are running Nintex Workflows on SharePoint Server Subscription Edition (SE), and we’re experiencing issues with some workflows not running.When I run Get-SPTimerJob, the LastRunTime for both ‘Nintex Workflow Maintenance Job’ and ‘Nintex Workflow Scheduler’ shows as 1/1/0001 12:00:00 AM.I confirmed that the SharePoint Timer Service is running, so it appears the issue may be related to Nintex. I’ve read that running UninstallTimerJob followed by InstallTimerJob may resolve the problem.Questions:Are these the correct steps? We have two servers—do I need to run these commands on both servers? Also, what could cause this issue to occur?Any guidance or troubleshooting tips would be really appreciated.

so we have a current onprem that take a SO# and type and get the detail from ERP systemthe question is if I use a data lookup, how to hold multiple SO#/Type and then to put the detail to a repeating section.   I know a little bit about xtensions, but not sure if the forms itself can do it.

Hi,Today we have upgraded our sandbox to latest version of Nintex DocGen for Salesforce 21.7.0.While uploading the API Client Certificate in Outbound Message Settings, we are getting n error message  as “Unauthorized EndPoint”  endpoint = https://na2.docgen.nintex.io/salesforce/OBMCertificate/Post. 

When i import to the data through excel date column is not inserted in smartObject , remaining all columns inserted Properly