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Question

Email notification for external users

  • August 19, 2026
  • 5 replies
  • 63 views

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Hi everyone, 

I would like the external users to receive the eform from the email notification. In k2, can we do that? I mean no need to login into K2 environment. They can open the page directly from email.

5 replies

ScottCaseIT
Nintex Partner
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  • Nintex Partner
  • August 19, 2026

Yes. In your form, in the panel on the right, scroll to the bottom, extend the last group and choose “anonymous access”.

 


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  • Author
  • Nintex Partner
  • August 21, 2026

Hi ​@ScottCaseIT 

Thank you for your help. I just done that part but seems like the user did not receive the email yet. 

So here are the workflow activities:

The recipients will receive the email based on the email that I fetch from database. It successfully passes the data. However, the email didnt receive the task?


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  • Author
  • Nintex Partner
  • August 21, 2026

@ScottCaseIT 

Theres no error in the workflow activities and the task activity is active.

 


ScottCaseIT
Nintex Partner
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  • Nintex Partner
  • August 21, 2026

You are going to run into challenges trying to use a task with an anonymous user as tasks require a named user as tasks and my extension their worklist items are security trimmed.   Anonymous users will never satisfy that requirement.

 

I feel there is a bigger solution architecture discussion to be had here than tackling it at the feature / implementation level. 


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  • Author
  • Nintex Partner
  • August 24, 2026

Hi ​@ScottCaseIT 

Yes, after investigation, the user task should use registered user and cannot be done by anonymous. Btw thank you for your respond!