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I'm trying to send an email to the users listed in a SharePoint Online list field that's configured as a "Person or Group" field and that also allows multiple selections. All I can see in the workflow designer are the ID's. I have other fields on this same list that are also "Person or Group" fields but are configured to allow only a single selection. For these fields I am able to see the display name and email address of that person in the workflow designer. Clearly there's an issue here with my one field that allows multiple selections. Since all I can get back are the ID's for those people, how do I get their email addresses?

What is the root cause of the latency we are experiencing when loading Nintex forms to create or update SharePoint items? We’ve noticed significant delays and would like to understand the underlying issue.

Hello guys,maybe you could help me. I need to grap the values from a choice field and want to popluate them in a dropdown field, but I didn’t find a suitable to do that with a smartobject. Is it possible? If yes, how? Best regardsMatthias

Hi,As per the notification from Salesforce the outbound messages with session id would no longer be working. And  the update from Nintex in this regard says there would be new package available in Jan 2026. Is this package available? Which version is itDoes this require a signed  certificate from Nintex? How do i get this?

Explore the App DesignerThe App Designer is now available in beta. We'd love to hear what you think!To request access, fill out this form. Share your feedback in this community group: Nintex Apps Early Access Testing GroupThanks for helping make Nintex Apps the best it can be!Why did we build it?• Simplifies the experience and mental model for managing apps.• Standardize platform UX for a unified experience across Nintex designer workspaces. What's new?Previously, app configuration and page design were separate. Now, you can configure your app and edit its pages in a seamless experience. The App Designer replaces the app detail page.

Issue DescriptionLog entries from SCIM API has been added.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use K2 Workflow Importer, the list of List/Library Selection does not load if the list was appified, then unappified, and the SharePoint list has been deleted.Error Message:The following error occurs in the HostServer log: “An error occurred in the Service Instance. List does not exist.”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you reply to a SmartAction using Exchange Web Services (EWS), the action is processed, but the reply email is never sent, and an error is occurs.Error Message:The following error occurs in the HostServerLog: ‘”System.NullReferenceException: Object reference not set to an instance of an object.”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Hi, i would like to generate a report using DocGen with multiple records. As for below, to the right hand side of the screen shot, i am not able to select more than one record at the moment. Kindly can you advise if i can select more than one record during the generation please?  Thanks a lot! Best regards, Simon   

I have a Nintex forms for Office 365 based on a SharePoint Online Liste. In behind there is an approval Workflow with Nintex Automation Cloud.I want to improve the usability..so if a user opens the Nintex Forms there should be a message if a workflow is running and in best case the user should see if he has a workflow task assigned . At first I thougt to do this with a connection in NAC to Nintex Workflow and the “Get Tasks” operation. But unfortunately i cannot query this connection in a Nintex List Form because data lookups are not available there.I also tried it with an Iframe PlugIn in Nintex Forms and embedding the my Tasks dashboard from NAC or something simliar…but I cannot embedd the NAC environment as an Iframe...it is refusedI can do it manually with separate sharepoint lists and logging the workflow instances and task in this list but this would be a lot of additional effort and also not really fail-save... Are there any ideas or apporaches to solve this? 

On Nintex On-Prem / SharePoint On-Prem there was the possibility to add a Nintex Webpart to display all “My Tasks” on sharepoint page.Is there a way to do the same in SharePoint Online with Nintex Automation Cloud?I found this post within the Nintex GalleryNintex Gallery - Nintex Automation Cloud Web Part Solution StarterThis would quite fit my requirement. But I can only download the complete source and not the .sppkg file to add the spfx solutions to the sharepoint online app catalog.

Is it possible to auto increment within a Nintex form (SharePoint 365) without having to use a workflow? Let’s say I wanted to have the following fill my title field..XYZ - 2026 - 1Each time a form is submitted, can the last digit increase to 2 so on and so forth? Thanks!

Hi I hope you are well. I am building a Nintex form using Nintex workflow cloud and pulling data from salesforce. There is a data lookup to pull the data Type as a list. The end user would select a Type from the drop down and then the items associated with the selected Type would be displayed on the repeating sections. There are varied numbers of items associated with each Type selected. My questions are How do I design the repeating section to be dynamic ie number of repeating sections should automatically change to the number of items associated with the Type selected? If say Type A is selected and Type A has 5 items associated with it, I would like to have 5 repeating sections and each of the 5 items should automatically be populated on each row.  Please advise how to achieve this. Thank you

Issue DescriptionScenario 1When you have a slider that is read-only and disabled, and you hide and then show it again, the slider becomes editable. Even when you use the Set Properties method and a disable rule, the control remains editable.Scenario 2When you have the slider control enabled, users can adjust its value by clicking anywhere along the track. When you navigate to the next section and hide the slider, then return and show it again, the slider’s previous value is lost and is reset to 0.Scenario 3When you set the slider control width at design time, it resizes to the desired width (for example, 70%). However, when you open the form at runtime, the control width resets to 100%.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 12. Nintex Automation K2 (5.9) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the tab

Issue DescriptionWhen you view attachments in the Attachment control, PowerPoint (PPTX) icons do not display. The functionality of attachments remains unaffected, as this is a cosmetic issue.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 26. Nintex Automation K2 (5.8.1) Fix Pack 12. Nintex Automation K2 (5.9) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use Package & Deployment (P&D) to move a package between K2 farms with SharePoint Subscription Edition, the event receivers do not come across.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 12. Nintex Automation K2 (5.9) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

I am trying to get the file names of files in a collection that were created with Document Generation. I am looking at the file with the ‘Query JSON’ action, but am only able to parse the first level. To get the value of an object 3 levels down in the structure, I have to use 3 ‘Query JSON’ actions. Is this how it’s supposed to work?

Hi,With the closure of EWS later this year, what are K2 doing to address this issue?We have EWS utilised throughout our Workflows for approvals etc.I had a K2 Support ticket in last year (October 2025) asking about this the answer was that the Product team is aware and there will be a solution to this. We need to plan for whatever solution K2 provide, but with the October 2026 deadline and no further news from K2, I’d like to start looking into this sooner than later.Any other customers in the same boat? Thanks

Good day.  We are converting our workflows from N365 over to Nintex Workflow Cloud.  In N365, if multiple people are assigned a task, and 1 person completes it, the other people are notified that the task no longer requires a response essentially letting everyone know the task was completed by someone.  I don’t see an option for this in the new Nintex Workflow Cloud.  Was this functionality taken away?  Is there a way to accomplish this? 

Trying to Open Nintex Workflow 2019 for SharePoint and I get this error when opening some of my workflows. Error Object reference not set to an instance of an object. I am not sure what has happened as some of my work flows still open and some throw this error message.

Hi, I am writing here hoping someone can help me or reference to some documentation.I am trying to recreate my site from a: SharePoint 2019 and Nintex 2019 → SharePoint Online and Nintex Automated Cloud.We have a lot of users +300 and many items in our list, +150 000 items. And we do not want users to see or be able to edit other items. But it is ok if they can see and edit other items from users from the same company.So, to avoid unique permission limit of 5000 items, we created one folder with unique permission for each company with contribute permission and set the list permission to read. This makes it so users can only see one folder and not able to add new item at root level. They click their folder and then the new item is available. and they can now add items and edit any item from their company.And we have a Nintex 2019 form for easier form design and functionality and so on. Now to SharePoint Online and Nintex Automated Cloud. I recreated the list with read permission and add

Hi, I wanted to find out since Exchange (EWS) is retiring 1st of Nov 2026, what are other alternatives for using smartactions. Can we use Graphi API? If so how?

Attempted to Update K2 5.8.1 Fix Pack 04 (https://community.nintex.com/nintex-automation-k2-updates-fix-packs-16/nintex-automation-k2-5-8-1-fix-packs-73072?tid=73072&fid=16)But Installation Blocked —Current Server Version: Nintex Automation K2 5.8.1 (Installer 5.0009.2000.0)Requesting Guidance to Resolve the Issue   

Hi,I have a question and not sure if there is any way to do this or not…So I am using a NAC workflow and have a “Branch by stage” setup.  In the first stage, the approver is setup so they can update a field in the original form through their approval task. I tested this and saw that the original form was updated but how do the new values carry over to update the approval task form for the next approver? Is that even possible?  

Good afternoon, I am writing to ask if there is a known, best practice for preventing failures in Nintex when writing to SharePoint for attachments, when a duplicate file is loaded. Specifically, when in Nintex a task can be repeated and therefore allows the user to potentially load the same file multiple times, which causes a failure in Nintex. We have discovered potential fixes, but am curious to know if there is a most efficient workaround/method for solving/preventing this.  Thank you!