Archive

Hi, I have a user task for Approve/Reject when new item was added it will send notifications to two approvers.  When any of two approvers taken action on the task either replying by email or clicking on work item link , I would like to get the approver value and send Email to Originator saying that "your request was approved by name of the approver". Thank you!!   

Hi, I want to enable the field on the form by checking if the Current User exists in the "Owners" SharePoint Group then make it editable otherwise Read-only. How can I do this in K2 Appit? Thank you,Chowdary

Dear support,I have deleted the smartform in the designer and when I tried to delete the views, now its saying its associated with the SmartForm and didnot allow me to delete. I searched in the designer and could not find it. However, when I check at the K2 database, it actually does exist in the Form.Form_Design table.Now, without deleting this Form, I am not allowed to create Form with the same name. How to handle that situation now. Is there anyway I can delete this form and associated views (also disappeared from the K2 designer, but dies exist in the K2 database). I am afraid to do in the database directly as it might have reference in other tables and might crash the system. Please suggest.Thanks.

I have a custom validation that is only evaluating part of the expression. It's attached to a choice control (dropdown) If I chose And a value from the second dropdownThe validation will be successfulIf I chose And a value from the second dropdown, the control will fail the validation regardless if a value is selected or not

Hi , In a calendar list when I am opening the All day & Recurring Events  from calendar view it is showing Error"Item does not exist. It may have been deleted by another user". When I am using default SharePoint forms it is working fine. Any thoughts please?? Thank you,Chowdary

Any ideas why this code isn't working when added to an expression on a data label with Literal ticked?It's supposed to generate a random alphanumeric and return the value to the data label to be displayed.... I just get a blank..I tested the code via an online HTML tester and it works, but just doesn't in k2.... any ideas?Originally i tried in K2 designer with an expression using the Random function, but it is limited. I need a Fixed length alphanumeric, is this possible with K2 Deisgner?Thanks all Sorry, i had to insert pic, because this post keeps getting deleted if i do insert code for some strange reason... 

 Symptoms K2 Task list not loading in production server and K2 for SharePoint App also not loading Diagnoses Unexpected response from server. The status code of response is '500'. The status text of response is 'System.ServiceModel.ServiceActivationException'. when trying to load worklist via SP. Resolution Resetting IIS on the server that hosted SP and k2 resolved the issue.  

A simple question:What is the impact of checking, or leaving unchecked, the "Keep Roles Synchronized" checkbox in the Destination User wizard?This has been bugging me for some time. Thanks,

 Symptoms In a form, I have positioned a view that displays a table.When it is empty and I add a new line, one of my columns contains the name of a user (in my smartobject, the column is linked to my smartboject AD) remains empty. Saved in the database, and when I restart the form, all data is displayed normally.On the other hand, if I add a new line and the table already has lines, I do not have the problem.See attached video for a demonstration. Diagnoses This type of issue could appears if the populate of the drop down is not called. Resolution We do the following action:1) In the same time, we replace the control from type "DropDown" to a "Picker" and we change the SmartObject of the display part to be the same of the Edit part (See attached word document): It's working.2) Change back the control from "Picker" to "DropDown": it's working too.3) Re-add the needed filter on the SmartObject (edit part) : it's working too.The issue was probably:a) linked to the SmartObject not the same

 Symptoms K2 blackpearl for SharePoint page not being displayed properly (looks like CSS was not applied correctly and/or some images are not accessible). Diagnoses This issue may happen due to the fact that the following documented requirement hasn't been met:http://help.k2.com/kb001692"If there is a second site collection on a Web Application on a SharePoint on-premises environment, the K2 App will have a dependency on a Root Site Collection. If there is no Root Site Collection or the existing Root Site Collection is deleted the K2 blackpearl for SharePoint page will not display correctly."Please note that Root Site Collection not only have to exist but also has managed path configured so that it is reachable otherwise you will get the same problem. Resolution Create a site collection at the root level of the SharePoint web Application and make sure that SharePoint managed paths configuration makes your root site collection reachable. 

I have a list form that has a lot of repeating sections, lookups and calculated fields. When I send the form for approval i can only see items that are saved as list item fields. Any repeating sections or calculated fields or the values of the lookups don't show on the task form. They are all blank as if it is a brand new form.. only items that are saved on the list fields are displaying values.Is there a way to have the task form connected to the original list form, Can i attach a copy of it to the task form to approve even if a quick pdf version of it? Thanks!

 Symptoms I have a problem while deploying some views from one server to the other.I get an I/O error.please see error:13:35:44","Error","Communication","8130","ConnectionPacketError","SourceCode.SocketService.Legacy::HandlePacket","8130 Error processing message from 10.3.0.39:18369: I/O error occurred.","","","SPSERVER:C:Program Files (x86)K2 blackpearlHost ServerBin","166481043","313b6434ea6d42ff840d828c545d87d6" Diagnoses I have already got the a copy of the package from the client while trying to test the issue on my environment i ran into an error stating that the package needs a newer version of K2 package and deployment to run. Resolution The issue was resolved by renaming the views and forms and redeployed the package  

 Symptoms Current K2 blackpearl compatibility matrix indicates that current K2 releases (4.7, 4.6.11, 4.10) support SharePoint 2010 SP1 and SP2 but does not indicate whether latest CU updates released post-SP2 are tested or supported. Diagnoses You may find some information about post SP2 CU updates support in old version of K2 compatibility matrix which indicates that K2 4.6.11 release was tested with August 2015 CU. This is important information to be aware of as most likely you won't want running SharePoint 2010 SP2 which has been released in July 2013 without any updates applied.Also keep in mind that K2 4.7 does not support SharePoint 2010 in terms of any new fixes or patches from K2 side, but you can still use your old processes built in older version of K2 and expect them to work in 4.7. Though you have to have clear understanding that any newly discovered bugs or issues related with SharePoint 2010 integration won't be fixed by K2. See the following KBs for details:Third-party

 Symptoms I am having an issue where my workflow processes are not stopping automatically and I am having to stop them manually i.e. they are remaining active.I have attached a document which shows the process in K2 Studio in the workspace and the view flow. I'd appreciate some assistance in resolving this issue. Diagnoses I think you?re getting the issue because your using SUM and not COUNT on some of your line rules please try and use COUNT and see if it does not change the process. Resolution Unresponsive client. 

 Symptoms  Update K2 4.6.11 to k2 4.7. Executed 4.7 update Manager and went well with Host Server and Smart Forms. Deployed K2 blackpearl for SharePoint successfully. On existed SharePoint site collection updated app by clicking GetIt. Once update it run into error: K2 for SharePoint must be configured from the App Catalog.   See KB001738 for more information. If you have multiple K2 Appit for SharePoint apps installed, keep the shared version only.   Removed App and Added back again still having the same error.  Diagnoses  The process for deploying the K2 for SP app has changed in 4.7. It has to be deployed from CA to site collections, not on the site collections.  Resolution Please have a look at the 'Deploy the App' section, here: http://help.k2.com/onlinehelp/k2blackpearl/icg/current/default.htm#install/AppDeployment.htm   That outlines the method of deploying the app centrally from CA. Please also follow the next section to activate the app from CA.     

Validation Rules - Nintex Mobile formHiI have a mobile form that requires a Date/Time Validation rule that ensures that the date supplied is in the past.This currently works as a desktop from but as a mobile it does not.I used the advice provided by Manfred Lauer in the thread @How to compare current datetime to a datetime field on form? The validation rule I am using is  greaterThan({Self},curr_date_time) Message "Test".When the mobile form is used the item is submitted without any validation message appearing.I have tested on an android and windows phone.Any suggestions out there?ThanksRob

Hi I currently have the below inquiry  I have a need for a conditional branch in a workflow. The workflow does not use forms and works like this: 1. User creates item in list.2. If item in list doesn't get updated before date, send email.3. If item does get updated before date set status.4. End workflow. The closest I can get is to possibly create a workflow with a task that expires every X hours, triggering a subworkflow that starts only if the list item hasn't been updated, otherwise it simply restarts the original workflow or calls another workflow to expire and then start all over again. Is there another way to implement If Then Else in workflow?

I have an approval workflow that I would like to cc a group of people on.  Currently, if I have more than one approver listed, it will generate multiple emails to the CC recipient.  Is there anyway to make the approval workflow CC to only send one email to the CC recipient so they are not bombarded with emails?

 Symptoms  I am attempting to integrate with AAD for additional logins (per http://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#configure/sf/multiauthaad.htm) I have done this in the past in our 4.6.9 (dev and prod) environments with no problem. When doing it in our new 4.7 dev server (fresh installation), there is no Azure Active Directory oauth resource type as stated in the instructions (Step 3, item 4).  Diagnoses  The Microsoft Online resource type can be used now. Also, the following KB article explains how to create your own Azure Active Directory resource type: http://help.k2.com/kb001636  Resolution The issue was resolved by using the Microsoft Online resource type.   On KB Article http://help.k2.com/kb001636     

 Symptoms I have two forms in production and for some reason an Unresolved Item error is occurring on specific items in the email message. When I delete and re-insert the items they appear to be okay. But when I close the rule and reopen the error has regenerated again. Diagnoses This is expected behavior as the item references have not yet been created. Resolution You can work around the issue by using a Workflow to send the email, as the item reference will have been created, or just use the Controls on the form to populate the email. 

 Symptoms New form submission taking very long time to submit for first time k2 users Diagnoses Users who access a form for the first time wait between 5 and 60mins for the form to submit and kick off a process, this only happens for first time submissions, thereafter the submission takes less than 5 seconds. Resolution A coldfix is available from K2 Support.Note TFS#700633 

Hi  Im converting some workflow from Sharepoint 2010 to Sharepoint 2013 on-prims in K2 Blackpearl 4.6.11.  In the old workflows i have used Update Document Metadata wizard to update metadata for document on sharepoint. The wizard allowed you to configere a dynamic Sharepoint URL by the use of variables. The issue is that i cant see i have this  option in the new SP2013 wizards. Here i can select "Browse to document", thIs is not working for me because it will diffirent lib of time to time. Is can also select "Use a document that is referenced in this workflow" but in not able to select dynamic path in the "Get document Reference" wizard.......... Any good ideas?????  

I have a workflow that sets unique permissions throughout.  I have a request to give a new person access to all items within the list.   I have updated the workflow to give this user permissions to any newly submitted items, but how can I grant access to all exisiting items in the list without doing it item by item?  There are way too many items to do it one by one.

 Symptoms SHA1 to SHA2 certificates Diagnoses Issue:Customer requires information regarding the a concern about K2 components which are signed with the SHA1 certificate which might be affected by the MS change to SHA2 certificates in early 2017. Resolution Resolution:This issue was investigated and we found that there is no need for concern as the Code Siging Certificates will remain unaffected as per the SHA-1 deprecation documentation: http://social.technet.microsoft.com/wiki/contents/articles/32288.windows-enforcement-of-sha1-certificates.aspx.  

Symptoms  Randomly, PDF Converter does not render SmartForm to PDF correctly : sometime some part of the data are missing.  Diagnoses  It is possible to try the following investigations steps:   1) Increase the "Conversion Delay" input property of the SmartObject "PDF converter"   2) If it does not work, check the Service Instance settings "PDF Converter": a combination that should work well is "useWebkit" = True and "serializeResources" = False (be sure to make a screen shot of these parameters before making any changes to be able to revert to initial settings). More information about these settings can be found here: http://help.k2.com/kb001626.aspx   3) If it does not work, check the "Authentication Mode" setting of the "PDF Converter" Service Instance: Depending on your needs it can be set to "Impersonate" or "Service Account". If it is set to "Service Account" and the URL you are requesting to convert to PDF is the one that is currently displayed (= already loaded), it is normal t