Process Manager

Hey guys, I’m working with the prehistoric sharepoint 2019 on premises version of nintex, and I am facing an issue. Would any of you know how to solve or know of a work around for the following problem.I want the keyuser to be able to assign people that need to give feedback on a document. I used an assign flexi task that sends emails to the people in a collection which is filled from the form in the item properties of the document. Unfortunately, the feedback column in the assign flexi task appends responses multiple times instead of just once. How can I resolve this issue in a task?I have added a powerpoint presentation including images that describe the issue of saving feedback twice instead of once per task. I look forward to hearing from you guys.  Kind regards,  Imtiaz 

Hi, I have seen a few demo videos of a sub-process that expands within the main process instead of being linked. There is a expand button on the bottom right corner. It can be toggled on or off to expand or contact the sub-process. Does anyone know how to do this?

Hi, Is there any workaround to add and display timeline to process maps in Promapp? And when I say timeline, I don’t mean how long does it take. I mean the start time for each activity. For example, we have a process that occur over a 16-week period and I want to display what are the activities happening on week 16 that’s leading to what are happening on week 15 and so on.Kind Regards,Umme

Wondering why the view is like this and I can’t see the maps or procedures? 

Has anyone attempted to combine a chat bot with the information contained within Promapp?I’m interested to know if anyone has attempted to provide internal users with some Q&A functionality using a chat bot as we’re considering testing this as a concept to improve the accessibility of the  content within Promapp and also provide Q&A functionality to our users.Initially this would be based on predetermined rules but might rely on some ‘smart’ functionality to improve results based on previous performance and then potentially advanced using any AI functionality available in the 3rd party chatbot.

What are the benefits of creating a dedicated intranet page for Promapp or is it worthwhile linking Promapp within established pages on the intranet? What are the key messages and content that is or should be covered within a dedicated Promapp page?

Is there a function to be able to time how long it takes to create a process? not to be confused with process timeframes i.e. how long it takes to perform the process.TIA 

There are instances where activities can run in parallel by two teams in the organisation up to a certain point and then one team needs to wait for the other to finish a certain activity and then proceed. How can i show this in promap ? As an example swimlane "A" has activities 1,2,3 and swimlane "B" has activities 4,5,6. Activity 1 and 4  can run in parallel by the two teams independent of each other. The dependency is between 2 and 5. So once A has completed 2 only then team B can kick off 5. And then A can proceed with 3 independent of B and B can execute 6.

Is there a better way to do this? I have a user group who have built processes and attached over 100 images (documents). They ended up consolidating their processes with other groups, therefore moved their processes from one folder to other(s). I am not able to delete the original group folder they were in until I move (reassign) where each document is aligned to. I’m currently doing it one by one. Is there a better way to do this? 

Hi, I’m just needing a little help to understand, if I make someone a Consulted Stakeholder in a process  will they receive notifications of changes to the process - as it doesn’t say this in the RACI.Needing to ensure someone in our info services team is notified when the process is changed at all - but they are not the owner or expert.  Help and Thanks

Hi,Just wondering if any other promapp user has created a generic process for creating new process variants (and/or global variants) that they might be willing to share (as an XML file to import)?I’ve got a ‘Create a new process in Promapp’ process and it would make a great addition to help users with the new variant processes. It seems quite inefficient for me to make something that I’m sure others might have created or possibly need.Eddie

Hi I tried to publish the flow, it throws an error says “Error connecting to workflow manager” to resolve this, I went to site settings, selected workflow settings, then selected workflow health. actually, it is a link. Here I should select “activate” option. but I am not able to find it in my screen. How to fix this.  

Hi, we are getting the following error when setting up SSO. Has anyone received this and have any hints on how to troubleshoot?AADSTS650056: Misconfigured application. This could be due to one of the following: the client has not listed any permissions for 'AAD Graph' in the requested permissions in the client's application registration. Or, the admin has not consented in the tenant. Or, check the application identifier in the request to ensure it matches the configured client application identifier. Or, check the certificate in the request to ensure it's valid. Please contact your admin to fix the configuration or consent on behalf of the tenant. Client app ID: ae2b26eb-013c-4abd-bc42-ded96d44c0d9.

Hi we are new users to Promapp and about to embark on a first bulk upload of users. We are using the import template provided. We already have some users and roles and responsibilities populated so a bit nervous about over-writing or duplication. Does every column in the template have to be populated or is it optional based on what we need to import. Users are set up with SSO which are IT department manage so wondered for example if the email address column would need populating etc. Any hints and tips of what we should be considering would be appreciated. Thanks

After using Nintex Promapp for nearly a year, last week we were getting "The request was blocked" message when trying to access the Promapp URL. Has anyone else experienced or currently experiencing this?

Is there a way to put a customised message that will be on the homescreen when people log in to Promapp. eg. if we have a change that we want all users to see before they do a process - a pop up message would be a great way to communicate this.

I have looked at promapp configuration settings but unable to find where to edit the User Welcome Email. Have found how to switch them on and off. Could someone guide me to where this may be or is this done by a request to Nintex ? Thanks

Our company are mature users of Promapp with a global reach, having ingrained the use of Promapp processes in all of our operations at multiple regions across the world covering layers of organisational roles, we are keen to understand how long it may be until there is a bulk update solution of process "Owner" and process "Expert" updating?  One by one manual updating of process owner and process experts is no longer a viable option in the fast paced industry we are in.  

For example- we have 3 separate maps for Hiring New Associates: Hire- full time, Hire- part time, & Hire- seasonal.  I'd like to convert them into one map, with each different type as a variation.  Is there a way to move or copy the existing maps, into a variation? Without having to re-create the activities and tasks.

Is there a way to dis-associate or change a document to another process group where the process holding the linked document has been archived and the link not removed.  

I have identified 147 users who no longer have active Active Directory accounts but are currently Enabled within Promapp.How do I bulk disable them ?I'm not keen on doing each one manually, especially as there is no user search function.

We have found that users who are accessing minimode outputs of process groups can't navigate back to a higher level of the process group if they open a subordinate process within the process group. The back button is greyed out on the browser which prevents this. Is there something that we are missing? Browser being used is the Version 89.0.774.57 of MS Edge.

I know we can export a Promapp process to XML. We can also import processes (eg iGrafx XML). But it appears that we cannot import an XML file that was exported from Promapp?   Scenario: We want to develop a next iteration of an existing process, but as a stand-alone new process first. Then somehow incorporate the newly developed process to replace the existing process. I have not found an existing method within Promapp to do this, so was trying the XML export and import work-around, but that led me to a dead end. But surely Promapp can import an XML file that was exported from Promapp in the first place?

With the new variations functionality, is there a way to identify all processes that have variations? I've got the 'conversion list' but this doesn't show all processes with variations, only the ones that have been converted (i.e. it doesn't show processes created after the new variations were enabled). I've tried the 2 reports under 'Useful Process Variation Reports' and both of these need a process to be selected before the report will display any information. I've also checked the Process List but that doesnt include reference to variants. How do I identify all processes that use variations without navigating through all processes?

Hi there, I'm interested to know how others have categorised/grouped their processes. We have done this by department so we have 7 Units which each have a variety of processes mapped. (sometimes 500+ ) This also means we have duplicates in different groups. Looking to see how others have done this. Thanks