Nintex Automation K2

We have observed that the K2 server is using Poppins as the default font across forms and generated content. We would like to understand if it is possible to configure or override this default behavior to include and use a custom font.Specifically, we would like clarification on the following points: Does K2 support adding and using custom fonts at the server or application level? If supported, what is the recommended approach to: Upload/register a custom font (e.g., TTF/OTF/WOFF)? Apply it globally across K2 forms, views, SmartForms, and generated PDFs/emails? Are there any limitations or best practices when using custom fonts in K2 (browser compatibility, performance, or PDF rendering concerns)? Is this achievable via: K2 configuration settings Custom CSS injection

For a while now we have been battling a problem with PDF rendering issues, the PDFs show empty boxes, irregular text formatting and also display of hidden controls and fields on the PDFs.We use the SaveAsPDF control on forms, then attach and send the PDF via emails.When the user opens the PDF. they see that the PDF rendering is misaligned and show empty boxes like this:These below should be hidden: We have a workaround which is to do a k2 service restart and iis reset, this fixes the issue for around 1-3 hours and PDFs are fine, but then the PDFs go back to be as above.We have a ticket in with Nintex for this, but just wondering if anyone else has come across this? I’ve searched

I need to implementation as below:User should Upload an Excel file then Application should read Excel to Validate column Values. Once Excel file is Validated then Application should create CSV, and should keep that to specific location.Please help me to implement this.

I’m trying to call the POST method of a REST-API in our SAP system, however I can’t figure out a way to receive and send a CSRF-Token as is required using only a SmartObject. My goal is to confine the entire procedure to just a SmartObject without writing custom code that potentially needs to be maintained.So far the biggest issue is not being able to filter through the header of the response I get when I send a GET request with x-csrf-token = fetch. As I also need to get a cookie for my post request, I can’t just grab the first line of the header (which is actually the csrf-token) and send it. I also can’t just copy the entire response header and send it, as the “cookie” variable in the response is actually called “set-cookie”. I’ve tried disabling CSRF-validation in the backend and it does work. However I merely tried it for testing purposes and since it’s not recommended by SAP that’s not an option for me.I thought maybe with an OData service instance it coul

I have an AD group that has an email associated with it.When I assign the AD group to task recipient (do not resolve to individual user), I was expecting K2 to send the email assigned to the AD group, but it didn’t. Does anyone have gotten K2 Five (5.6+) sending task email to AD group’s email address?

We've developed a wide variety of K2 applications over the past few years.Now we're asking ourselves: Are these applications actually being used? How often are they accessed, and when were they last accessed? Can they possibly be deactivated or deleted?I'm currently looking for a way to perform this analysis?My question to you:Is there a standard way? An overview/statistics, perhaps, in K2 Management?OrIs there an SMO I can use for this? Then I would write my own K2 application that displays this information in a list.What do you think? Can you help us?

Hi,Has anyone experienced issues where a form won’t load. It’s stuck with the Nintext Green Spinner of doom and won’t go beyond that.Restarted the k2 service and iis and still the same issue. Any ideas folks? 

Hi Team,Is there any existing K2 stored procedure that we can use to create our own custom worklist?The issue I am facing is that when a user sets Out of Office (OOF), I am unable to display the corresponding requests to the person to whom the tasks have been delegated.Could you please let me know which table stores the OOF configuration, or advise on the logic required to retrieve these delegated requests?

 I am trying to get what will be the timer step name because I am getting error. If I use Step>Name.I have checked the DB for Activity table, System Name and Display Name is same ‘Timer’.SmartObject property for step should be ‘Timer’ but it still not getting the value If I use hard coded value replacing the Step>Name, then it worked fine. Thanks

We are passing parameter within 2 K2 form and based on parameter , the k2 form is loading data.The parameter which contain & ,is recognizing the value as &amp which failing the loading of data.If parameter does not contain &, then its working perfect.The issue we found recently but haven’t changed anything in that form. The functionality was working fine before.

Hello,I have to make integration with REST service. To authenticate requests first of all I have to make token request for token service, and then I have to use this token for any other requests for this REST service (max token life time is 1 hour).REST service what I have to integrate with - ArcGIS enterprise. https://developers.arcgis.com/rest/users-groups-and-items/authentication/#user-logins-1Can some body give me some advice, how to configure such REST integrations in K2 Five?Kind regards

We’ve noticed on multiple servers (different customers) that K2 Five Exchange oAuth integration stopped working Nov 25, 2025. Note no changes to email configuration has been done. My suspicion is that MS is rolling out Exchange Server Online changes that affect K2’s oAuth integration (however, thats speculation at this point).Anyone else running into this and any recommendations? Receiving:  SourceCode.Workflow.Shapes.EWS: Autodiscover not available and mail cannot be sent. Reconfigure K2 server with valid Exchange settings.In the K2HostSErver.log receiving the following message (can ignore system@k2.local as that’s not the real address): "173383731","2025-11-24 03:23:31","Error","MessageBus","61012","ConnectionError","ExchangeWebServicesOrigin","61012 Exception from message source sy

I am trying to deploy a package created on my DEV server to the Production environment.The solution is related to a SharePoint Online site, and I am working with K2 on-prem 5.8 FP17 + SharePoint Online.When deploying to Production, I encounter the exact issue described here: In my case, this does not appear to be a permission issue. For the deployment, I am logged directly into the Production server and using a SharePoint admin account that also has K2 server administrator rights, so permissions should not be the problem.Do you have any suggestions on how I can resolve this issue?Thank you

Hi Team,We are facing an issue while reading, listing, copying and moving a file from one folder to another between and within subsites.At the same time we are able to upload a new file to any folder (even dynamic folder creation) and updating the metadata under the site and subsites. Below attached is the exception we are getting.Microsoft.SharePoint.Client.ServerUnauthorizedAccessException: Exception from HRESULT: 0x87FA0010 at Microsoft.SharePoint.Client.ClientRequest.ProcessResponseStream(Stream responseStream) at Microsoft.SharePoint.Client.ClientRequest.ProcessResponse() at SourceCode.SharePoint15.Client.ErrorTrackingClientContext.ExecuteQuery(Boolean placeContextInErrorStateOnFail) at SourceCode.SharePoint15.Client.CSOMFunctions.DocumentFunctions.GetDocument(ListItem listItem) at SourceCode.SharePoint15.Client.CSOMFunctions.DocumentFunctions.CopyDocumentFrom(String fileName, String folder, String sourceSiteUrl, Str

Is it possible to Copy or Move a Style Profile in the K2 Designer? I’m not seeing a “Save As” option in the designer like we see with other components, and drag & drop does not seem to have an effect on Style Profiles.

Hi Community,I am using K2 Dynamic Chart control and want to display the count of requests by status (e.g., Draft = 2, Submit = 1).Currently, my SmartObject  returns individual request rows with fields like RequestId and StatusText. Since the chart sums the RequestId, it shows incorrect values (e.g., Draft = 2, Submit = 3) instead of row counts.Challenge: I cannot modify the database (no SQL view or SP changes allowed). The SmartBox SmartObject does not support advanced grouping What I want:To show accurate grouped counts in my Dynamic Chart without modifying the database directly. in chart control there is any feature related to it.

User getting this pop-up box on a form but is unable to press the X on the top right to close, if they refresh the page, they will lose the data on the form.What to do? Also, where does the icon in the centre come from?   

Hi,On Nintex K2 5.8 I have workflows that are assigning some task to the users.On the task form a comment field is mandatory.When you use the worklist for this task (without opening the task form), you area able to do the requested action on the task without inserting the mandatory field. So the worklist action is bypassing the task form validation.This is possible from the user workspace, but also from the SharePoint (online) worklist.How can you solve such an issue?Thank you. 

Hi,I’ve create a rule “When a control is changed” on drop-down list and put advance condition for transfer data to another control Normally, the rule should run when I’ve select data on this drop-down But, when I open the view with parameter(execute read method) for put data to drop-down list and another column,  the rule "When a control is changed" is running. How can I set the rule for running only when drop-down list is select or change not when the view initialize with data. Thanks,Tim

I’m using Infopath forms on a Sharepoint forms library. Due to a migration to Subscription Server some date fields weren’t working properly anymore. I’ve updated these fields and uploaded the forms again in central admin, but some of the forms aren’t working.Here is the strange thing: when I add the form content type to another library it works like a charm, but the updated form on the same library doesn’t work.

Issue DescriptionWhen you install or run the Setup Manager on your computer with only Client Tools, the setup now requires a connection to the K2 Database., whereas it was previously not required.Error Message:The following error occurs: "The user 'SQLUser' is not a member of the 'dbcreator' and 'securityadmin' SQL server roles."ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 23.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what F

Using 5.6 at this time with a process having 200 boxes.Currently I have to manually search for the box.Would like to see a search feature that can point me to the box on the process.On the advanced side, show a list of nodes where a given text appears and allows me to go to them.

Based on log details provided by my DBA, I noticed the top queries executing in K2 DB belong to schema “Utility”, “Identity” and “Server”. Below are the K2 processes causing the huge transaction log:-Identity.AcquireLockForIdentity Server.kLogProcInsts Identity.ReleaseLockForIdentity Utility.EncryptionBeginMay I know is there a way that can minimize the transaction log size?

Hi,I am using K25.7, I recently encountered an issue with email events containing attachments in our workflow.The support team initially recommended applying Fix Pack 13, which resolved the attachment issue.However, we are now facing workflow failures where the activity recipients are null, specifically for reference items within a loop. This started after updating the SmartObject method, and although the data exists in the database, it is not being picked up.I am here attaching screen shot for your understanding.In Test1 Email, emails were received with correct values. In Update Status, updating only status field. in TestPostUpdate email , FQN is getting blank values but there are values in database table.If anyone has encountered a similar issue or has a recomm

Hello, can you help me please? Exception of type 'System.Web.HttpUnhandledException' was thrown.<br/>The AAD:xxxx@xxx.mx could not be found.