Product Forums

Hi,While reviewing the Partnership portal, we noticed an issue with some certifications completed by a new team member.The certifications do not appear assigned to the new hire’s profile. Instead, they are showing as assigned to my profile as a “copy”, even though I have only completed those certifications once.Additionally, when downloading or viewing the certifications, the name displayed on them corresponds to the new team member, not mine.Could you please help us understand what might have happened in this case, and advise where or with whom we can request further information or support to clarify and correct this?Thank you in advance for your help!

did the feature get deprecated? don’t see under workflows. still see extensions

Hello support team,I use a SharePoint 2019 list as a source for a check box list. I works fine to fill the checkbox, but I would like to show the vales checked in the checkbox list (more than one value is checkable) in a datalabel field.I show one value, but not all the others. How can I show all the checked values there?Best regardsMatthias

Trying to export processes that have variations and then import them into another tenant, but the variations separate out when importing them.Is there a way to keep them as variations?

Is it possible to delete documents to remove them entirely instead of cancelling and having notifications flow to the signatories that have declined to sign the document?

Hello,I have a WF built in NAC that uses a Branch by stage action depending on 3 conditions. Under each branch I have condition actions looking for an amount, how many months and if a field is “ticked” to yes or no (boolean).If in the middle of the process an amount is changed, the stage would need to be exited and the instance would need to cycle back around and be reevaluated, conditions checked so that it can fall into the correct stage.I noticed that when I exit the stage to cycle back through, it falls into the same stage. Its like it continues to see the original values and not the new ones…How are new values that are updated in the form able to be recognized so that the instance will fall into the right stage?  

Hi there Is it possible to re-order the improvements portfolios as they show in the reporting screen? This is not our final list of portfolios but certainly wouldn’t want a general proposals section to appear first, would be more important for us to have non-conformances or health and safety concerns to show here but I can’t figure out if there is a way to adjust this order. Thanks! :)

I want to be able to submit a form with a repeating section in NWC to SharePoint online list item. I want the SharePoint online form to display that same data in a repeating section. The formats are not compatible. How is anyone accomplishing this? Frustrating that there is no consistency between the Repeating sections data formats.

Hi all, I’m pretty new to the Nintex world. I am creating a workflow that i want in the end to query daily to send reminders for due dates that are 2 months out. To further explain….I have a SharePoint list already set up. There is a column called due date. I want my workflow to look at the list daily and remind me when the due date is 2 months from today’s date. I currently have it set as a scheduled start event.

Hi,I have a workflow in NAC that runs through a document library in SP 365, grabs the last modified date and adds 36 months to it before it sends out an email. My question is, within the loop for each, how do you pause for each iteration it goes through?Each modified date is different so the notification would go out at different times but  it seems to pause at the first iteration…Thanks in advance!  

I am using DocAve/ Fly migration tool, which Nintex workflow components(trigger and actions) can be automatically converted to power automate, and which one require manual rebuild? Condition, Loops, Flexi Task, State machine Workflow?

I have been using Nintex Cloud and build many workflows with it. I’m trying to workout one particular workflow and update the same in sharepoint on prem and it is weird that every time the item gets created without any issue. Once it reaches the update item I get the error “Received an error response from the connector: NotFound, ResponseStatus: Completed -”; I cannot understand why it behaves so only for this workflow as I have done the same steps in all my previous workflows. I am exhausted coz i have tried to make new connections, rebuild things but everytime it throws the same error. I had raised support ticket but to no avail. Any experts who can solve this issue so that I can make some progress in it?

Hi I hope you are well. I am building a Nintex form using Nintex workflow cloud and pulling data from salesforce. There is a data lookup to pull the data Type as a list. The end user would select a Type from the drop down and then the items associated with the selected Type would be displayed on the repeating sections. There are varied numbers of items associated with each Type selected. My questions are How do I design the repeating section to be dynamic ie number of repeating sections should automatically change to the number of items associated with the Type selected? If say Type A is selected and Type A has 5 items associated with it, I would like to have 5 repeating sections and each of the 5 items should automatically be populated on each row.  Please advise how to achieve this. Thank you

Setup:Parallel paths split into two branches. Branch 1 has task 1, and branch 2 has task 2. The completion condition is true so it will complete if only a single branch is complete.  Issue:Both tasks are assigned and created, but if Task 1 is completed causing the parallel paths to complete, the Task 2 is still available and can be complete even if the flow has already processed actions past the parallel paths action. How can we have Task 2 be invalid or inactive and not show up in the assignee’s My Nintex tasks once the parallel paths have been completed? 

Hi,We are running an unattended Nintex/Kryon RPA robot on a Windows VM.The robot successfully logs in and start te task, but when running without an active RDP connection, UI steps fail and screenshots are completely black.When an RDP session is connected, the same steps work correctly, which suggests the desktop is not being rendered when no display/session is present.What could be causing the desktop not to render in unattended mode?

In DocGen, I created a email to go to a list of people. One of the email addresses has a & symbol: emea.o&C.commercial@marriott.com.  When the email sends from the system, it changes the email to emea.o&c.commercial@marriott.com and the email comes back undeliverable.How can I fix this?  Or is ‘&’ not usable?

In a DocGen, how do you create a hyperlink from document to the property record you are sending the email from.   I am looking for a tag or something?

Is there a way to set a field tag to all lowercase letters? I know there’s a way with cross referencing, but I’m only seeing lowercase → uppercase and not vice versa. Example: { SET “Link” “<<Opportunity_Name>>” } { REF Link * Upper }I tried changing Upper to Lower with no success.Is there way to set a field tag from uppercase to lowercase? Thank you!

Hi,I have setup a component workflow and I am unable to locate the “item URL” to apply as a link when its time to send out a notification.Is there something specific that needs to be done to get this? This is what I have below...Thanks in advance! 

Does Antivirus and endpoint protection software must be exclude in K2 installation directories, binaries, and working folder for 5.9 upgrade?

After a restart on the server in which the system is installed, the robot with which the processes are run is in down status, and manual entry is needed to idle it.Until it takes on missed processes.Is there an option that the robot will be connect automatically and will not wait for someone to do it?

Hi!I have a sharepoint list (on prem) and need to create a workflow if a list item shows a modified date less than 2019… If an item is detected and the modified date is less than 2019, I need to notify someone by email to review. Once reviewed the modified date updates, I will  then apply 3 years to that modified date for the next notification to go out to review once again and will need this workflow to loop so user is notified every 3 years.The list has versioning turned on, I applied a workflow to test but it seems that its sending a notification for every version that “is less than 2019”. Am I doing something wrong? Thanks

If I miss an update do I have to install all the CUs or just the most recent one?

Hi,Has anyone experienced issues where a form won’t load. It’s stuck with the Nintext Green Spinner of doom and won’t go beyond that.Restarted the k2 service and iis and still the same issue. Any ideas folks? 

For a while now we have been battling a problem with PDF rendering issues, the PDFs show empty boxes, irregular text formatting and also display of hidden controls and fields on the PDFs.We use the SaveAsPDF control on forms, then attach and send the PDF via emails.When the user opens the PDF. they see that the PDF rendering is misaligned and show empty boxes like this:These below should be hidden: We have a workaround which is to do a k2 service restart and iis reset, this fixes the issue for around 1-3 hours and PDFs are fine, but then the PDFs go back to be as above.We have a ticket in with Nintex for this, but just wondering if anyone else has come across this? I’ve searched the forum and checked pdf converter permissions, security etc etc. Added a pdfconverter.warmup delay in the k2hostserver.exe.config and also Installed service/fix packs. Any suggestions from the community would be appreciated.Kind Regards,