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Code Fix: Missing Workflow fields and actions in SmartForm User Task

  • April 2, 2026
  • 0 replies
  • 3 views

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Issue Description

When you use a SmartForm in a User Task, the form opens but the web part containing the workflow fields and actions is missing.

Error Message:

The following error occurs:

“Uncaught TypeError: Cannot read properties of null”

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.