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Hi Everyone,I'm having trouble extracting the proper value of a date I converted. First the user will log an event and it has a Start Time (UTC) and End Time (UTC). I also have a Calculated Value control that will convert it to different timezone which is Cluj, Romania and Manila, Philippines timezone. +8 for Philippines and +2 for Romania. formatDate(dateAddHours(Start Time (UTC), 8),"MM/dd/yyyy hh:mm:ss tt")formatDate(dateAddHours(End Time (UTC), 8),"MM/dd/yyyy hh:mm:ss tt")formatDate(dateAddHours(Start Time (UTC), 2),"MM/dd/yyyy hh:mm:ss tt")formatDate(dateAddHours(End Time (UTC), 2),"MM/dd/yyyy hh:mm:ss tt")when I open the event the calculations are correct.Now here's my problem I have this workflow that is working fine. I just recycle it and change the variables so that I can get the values in the field of the needed dates. when I email it to myself here is the output.the form is working fine and I will just get the specific date. But still I'm getting those wrong values.I attache

I have tabs to access multiple sections of a form . Some sections of the form are fairly deep, so I decided to repeat the same tabs at the bottom of the sections so the user does not have to scroll up to move to another section . Can I be pointed to some documentation that shows me how to do this . I basically want to repeat the same tabs through the form for easy navigation .I have attached a very simplified version of the form . It shows two panels , create reports and modify reports . I would like to add the same tabs to bottom of each panel allowing the user to easily navigate the various sections of the form .   

 Symptoms We found an error during upgrade from 4.6.7(4.12060.1590.0) to 4.7(4.16060.2000.3) in the Configuration analysis "Target did no complete successfully: Management.kspx"In the Installer trace logs, the following error is shown:-23:0: DeployPackage.DataRecieved: 11:25:27:>> Done!: Deploying 812 of 81223:0: ConfigProgressPanel.ShowInfo: 11:25:27:>> Update progress: Management.kspx: Done!: Deploying 812 of 8121:30: ConfigProgressPanel.ShowInfo: 11:25:27:>> Update progress: Management.kspx: Done!: Deploying 812 of 81238:0: DeployPackage.DataRecieved: 11:25:27:>> Done!: Done!38:0: ConfigProgressPanel.ShowInfo: 11:25:27:>> Update progress: Management.kspx: Done!: Done!1:30: ConfigProgressPanel.ShowInfo: 11:25:27:>> Update progress: Management.kspx: Done!: Done!20:58: DeployPackage.Execute: 12:23:28:>> Logged Error: Package deployment timeout reached, stopping.20:57: Log.WriteUnindent: 12:23:28:>> End deploy Package20:57: ConfigProgressP

 Symptoms Task notifications had recently stopped working and the following error is logged:"602327415","2017-03-15 01:50:26","Error","MessageBus","61012","ConnectionError","ExchangeWebServicesOrigin","61012 Exception from message source k2smartactions@denallix.com: Microsoft.Exchange.WebServices.Data.AutodiscoverLocalException: The Autodiscover service couldn't be located. Diagnoses It was determined to be an issue with the Exchange trusted Certificates resulting in the Autodiscover service not functioning. Resolution The outlook.office365.com Cert from Microsoft was updated and added to the appropriate intermediate and trusted root to resolve the Autodiscover issue to allow for sending of the task notification emails. 

Hi all,I really like the nintex webparts, such as the My Workflow Tasks.I am finding that when I have tasks pending for a Site Workflow, the item title (the one with the link to the task form) only displays as "Site". What can i do to make this a more helpful title?

I set up a flexi task with a few reminders and an escalation to delegate the task.  The reminders are set at 5 reminders, one every 6 minutes.  Escalation is set to happen after 12 minutes.  When I tested this, the delegation did not take place until an hour and four minutes after the task was assigned.Why does it take an hour to escalate when the settings say it should take 12 minutes?  Is it because the escalation can't happen until all the reminders have been sent?  Has anyone else seen this behavior or similar?

Hello all,We are experiencing random workflow failures with no obvious reason and no detailed error messages (other than "an error occurred in workflow_name"). Last failure was at a FlexiTask action - a task had been created and was waiting for an response, an hour later the workflow fails and the task is set to "no longer required".Here's some background on the environment:- the workflow has 65 actions and is 950KB in size- some of those actions are "Log in History List" and "Commit Pending Changes" which we have added along the way while trying to prevent failures- workflow starts at item creating and there are only a few items created per day- currently ShP is used for 2 workflows (and nothing more). It's on a all-in-one box (ShP 2013 Foundation and SQL 2014 Express) with just 8GB RAM.I know it's easiest to blame it on the hardware and database but I still needed some opinions.Thank you,Dimiter

Hi!I am using an InfoPath 2010 form for my review.I have a few similar reviews. Can I use the same form for them? And how can I achieve this?Thanks!

Hi all,I have a workflow and a request review action in it. I want to have a hyperlink in it, this hyperlink should change with every workflow (ID).Can I build a hyperlink in InfoPath, type in the link and put the ID (I can get the ID from a data source) at the right spot in the link?Hope you understand what I mean.Thanks!

Hi all!I am totally confused!Here's what I do:1. create new workflow2. add 'request review' action to it   3. add myself as the reviewer and task description 'test'Now I publish it and open the task and I get the error : This form cannot be opened in a Web browser. To open this form, use Microsoft InfoPath.I am not even using InfoPath?!I use Nintex 2013. Can anyone help me??

 Symptoms ?K2? is automatically prefixed when username of a destination user is only provided even though ?K2SQL? is set as the default security provider.eg.Destination User value supplied = DENALLIXsqluserDestination User resolved to = K2:DENALLIXsqluser Diagnoses This occurs when the username of the K2SQL user contains a "". K2 reads the "" as a domain user thus applying the 'K2' prefix. As for a K2SQL user without a "", 'K2SQL' is correctly prefixed. Resolution 1. Manually prepend 'K2SQL' to the username of the destination or,2. Change the username of K2SQL users to not use the [domain][user] format. 

 Symptoms Upgrading Dev Environment to 4.7 from 4.6.11But I get stuck at the "Activate the App" , it still shows "Working on it" for hours. Diagnoses Unable to proceed to App Activation Page in K2 4.7.After clicking on "Manage App Activations" on the App Catalog, it indefinitely loads displaying "Working on it..." messageWe opened browser developer tools/console and found the following error:SCRIPT5022: Sys.ParameterCountException Parameter count mismatch.File: ScripResource.axd Resolution a proposed codefix is available for this error, the proposed codefix was provided to the client and resolved their issue  

 Symptoms I am trying to open K2 Smart Forms and am getting the following error:System.DirectoryServices.ActiveDirectory.ActiveDirectoryServerDownException: The server is not operational. Name: "SERVERNAME" ---> System.Runtime.InteropServices.COMException: The server is not operational. at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail) at System.DirectoryServices.DirectoryEntry.Bind() at System.DirectoryServices.DirectoryEntry.get_AdsObject() at System.DirectoryServices.PropertyValueCollection.PopulateList() at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName) at System.DirectoryServices.PropertyCollection.get_Item(String propertyName) at System.DirectoryServices.ActiveDirectory.PropertyManager.GetPropertyValue(DirectoryContext context, DirectoryEntry directoryEntry, String propertyName) --- End of inner exception stack trace --- at System.DirectoryServices.ActiveDirectory.PropertyManager.GetPropertyValue(DirectoryCo

 Symptoms 1. When we use a smart action, e.g delegate and put the task recipient in copy field, task is routed to AAD:username instead of K2:username. This makes users not to get their task. Diagnoses A proposed fix was provided for the 4.6.11 environment to resolve this issue.The fix allows you to configure 3 new Attributes that gets added to the hostserver.exe.config Resolution The below attributes were added:useDefaultSecurityLabeluseSpecificSecurityLabelsspecificSecurityLabelsSAMPLE:This allowed the correct security label to be used and if multiple labels are used you can specify the order to follow. 

 Symptoms Unable to Save/Apply changes to the Rules in SmartForms. Diagnoses Issue:When the customer makes changes to existing rules on a particular form and then hits the OK button, nothing happens, it seems like the window freezes and then turns grey.The changes are not saved. Resolution Resolution:The problem is the size limit of the data.To resolve this you need to update the Designer Web.config:Path: C:Program Files (x86)K2 blackpearlK2 smartforms DesignerWeb.config1. Add to Web config:Under this line:That should be under:For Example:...2. Find: 

 Symptoms Could not load type 'K2AppDomainManager' from assembly 'KO, Version...' Diagnoses Issue:The customer reported that, on one of their Dev server, when their developers try to start a new workflow they receive the below error message:Could not load type 'K2AppDomainManager' from assembly 'KO, Version...' Resolution Resolution:During the course of investigation between Support and the customer the support engineer advised that this error is seen when the KO.dll is added to the GAC or referenced on the code.The KO.dll is the workflow server code file, and normally should be in the "K2 blackpearlHost ServerBinhostedservers" directory and not in the K2 blackpearl/HostServer/bin directory.This was corrected by the customer and the isue was resolved.Additionally the following help doc was brought up by the customer to which the support engineer responded with additional information:https://help.k2.com/onlinehelp/k2blackpearl/devref/4.6.7/webframe.html#how_to_create_a_custom_inline_fun

I am receiving the attached error message when publishing the nintex form. Can anyone help? I have raised a Nintex support ticket. How long is the normal response?

 Symptoms We need a new license for K2 blackpearl and k2 Smart forms Diagnoses Please contact your account Manager David Cremades who would be able to assist further with such a request.Email: david.c@k2.com, alternatively email Jessica.Sullivan@k2.comPlease note K2 support deals with product break/fix issues where K2 product is not working as expected. Resolution Since your company is a ?Referral Partner? and therefore your entitlements are restricted to the following:Knowledge BaseAdd UsersUpdate Company ProfileOpportunity RegistrationMarketingRemote ServicesSo meaning you cannot access license key requests due to your partner settings.  

Not sure how to really explain this; but I am seeing duplicate named workflows in my lists (on several site collections).Little history here.  We migrated our SharePoint sites last summer and we used a PowerShell script to republish all of our workflows once the move was complete (instead of moving over the Nintex DBs). I followed the instructions in Vadim Tabakman's post below.http://vadimtabakman.com/nintex-workflow-powershell-find-all-workflows-and-export-or-republish-part-3.aspxEverything worked great. All workflows were republish and worked from day one. But we soon noticed that all new workflows that ran created a "duplicate" or "ghost" copy that was deployed by the original publisher.  So now we have 2 exactly named workflows on several lists, one deployed by the original publisher and the other deployed by the service account that ran the Powershell script.If you delete one or the other, both are deleted.  If you delete both and then upload a saved copy and then publish the cop

What do "Previous Values" mean for a field? is it the value before the item is modified? and should be used in comparing to conditionally start a workflow? Please help. the documentation is not so clear about these values.

 Symptoms Dear Support,We want to save all K2 email notifications in the sender's sent items. At present, these are not saving. Please advise, how to save these emails in sent items.Also, we need to migrate on-premise email box of K2 email sender's email to O365. Please let us know what configurations are required in K2 to do O365 related changes. If you have any detailed steps then please share with us.Regards, Diagnoses Regarding the first issue it has been logged as a new feature TFS item. unfortunately there is no workaround.As for the second issue i recommend contacting the k2 services team for more details.usually the response is:Here is the KB highlighting permissions/roles that are required for integrating with Exchange Online: http://help.k2.com/kb001189(Please see the section titled "Microsoft Exchange 2013 and 2016 On-premises and Exchange Online"). After making sure that these permissions have been properly configured, please run through the setup manager to point the insta

We know that , there's something called "PreSaveAction()" method and it executes once we submit the form in SharePoint., But the same method is not working for Nintex Forms . Is there anything which resembles this method ? nintexorms ‌  ‌ ‌‌

Hello,I am testing a SharePoint 2013 form in Nintex Mobile app and am having issues submitting a form that was filled when the iPad was not connected to the company's network. The forms are stuck in Nintex Mobile app Outbox.While the 2 forms are stuck in Outbox, I log on the company network and fill out another instance of the form and submit it and it gets submitted immediately while the other 2 forms are still stuck in Outbox.Can you please help.

Folks, Looking for a little guidance to use the proper Workflow action. My company uses SharePoint 2010.I am taking this workflow over from a previous tech that left our company, and yeah me, nothing is documented. I looked at his workflow and seems to be messy/chaotic.  He has 9 different "products" and then goes to a review process. I am thinking with the correct "if/else", "then do" statement it could be cleaned up to be a state machine with only one process to deliver the article review to the proper  group. I presume I would need to make SharePoint groups first and then use an action that based on product type deliver to specific group. Then I think it would clean up nicely and only have one article review process. What action or actions would I be "correctly" using in order to accomplish this?

Hello,I'm running into two sticking points with Flexi Task management:I would like reminders and escalation to occur in relation to the Flexi Task's due date. i.e. I would like reminders and escalation to only occur once the task's Due Date is approaching (or has passed). This doesn't seem possible (please correct me if I'm wrong), which brings me to my second problem.I'm handling reminders myself via a workflow so that they can work based on the task's due date, and I would like to reassign/delegate Flexi Tasks via workflow. I tried updating a task's "Assigned To" value and while that change went through, it didn't appear to actually have an effect on who was assigned the task. (Which is... confusing.) The only resource I could find regarding task delegation/reassignment via workflow was a blog post by Dan Stoll, but using Call Web Service isn't ideal for my environment.Am I missing anything? Or is Call Web Service my only salvation here?