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Unable to Save/Apply changes to the Rules in SmartForms.

  • March 22, 2017
  • 0 replies
  • 4 views



 

Symptoms


Unable to Save/Apply changes to the Rules in SmartForms.
 

Diagnoses


Issue:
When the customer makes changes to existing rules on a particular form and then hits the OK button, nothing happens, it seems like the window freezes and then turns grey.
The changes are not saved.
 

Resolution

Resolution:
The problem is the size limit of the data.
To resolve this you need to update the Designer Web.config:

Path: C:Program Files (x86)K2 blackpearlK2 smartforms DesignerWeb.config

1. Add to Web config:
Under this line:
That should be under:
For Example:

...



2. Find: