Symptoms

We need a new license for K2 blackpearl and k2 Smart forms
 

Diagnoses

Please contact your account Manager David Cremades who would be able to assist further with such a request.

Email: david.c@k2.com, alternatively email Jessica.Sullivan@k2.com

Please note K2 support deals with product break/fix issues where K2 product is not working as expected.
 

Resolution

Since your company is a ?Referral Partner? and therefore your entitlements are restricted to the following:
Knowledge Base
Add Users
Update Company Profile
Opportunity Registration
Marketing
Remote Services

So meaning you cannot access license key requests due to your partner settings.