Product Forums

We just discovered a huge problem with task delegation in NAC. When task approvals are manually delegated there’s no audit trail of this change. Somewhere in workflow tracking or in the instance history or task history we would expect to see the original task assignee and who delegated the task and when. All we can see is the task outcome and task history of the delegate. This is a huge problem for us!

I need to clear the invalid msp\group_ITTesting_1 group from my workflow destination rules. The K2 Designer won't let me save because it cannot resolve this identity. Since the role is missing from K2 Management, how do I strip it out of the workflow tasks?  

PROBLEM:I'm trying to create a wizard (Nintex/Kryon RPA 25.11) that executes the following .bat file:  pushd \\myshare\appdirectory  myapp.exe arg1=abc arg2=xyz  "MyApp" is a Windows .exe.  There's a link to the .bat file on my desktop.  MyApp needs to run from “appdirectory”.I "Start with a recording", double-click on the .bat file, and run through the initial prompts in the app.When I stop the recording, I get:  Some of the recorded steps do not appear in the wizard...  Ask your administrator to add these applications/websites from Nintex Admin, then record the steps again:  1) explorerI've defined "MyApp" and Windows File Explorer ("explorer") in Nintex Admin. The first step I see in the failed recording is the first dialog "MyApp" displays (along with all subsequent dialogs).  The recording doesn’t include running the .bat file.My .bat file never actually shows Windows explorer - it just runs

Using the Asana 'Create a Task' action, I cannot create a task without first selecting an existing project out of the Projects list. The Projects list is not required, but will fail if not selected. My goal is to create a project and add a task to it. Any thoughts on how this can be done in Nintex?Here is the error. It's the same whether or not I use variables. Here’s the configuration: 

We are using K2 SmartObject with Authentication Mode configured as OAuth in K2 5.4 FP23.The issue is that when a user executes the SmartObject via a SmartForm for the first time, the system always redirects the user to the OAuth authorize URL and requires the user to manually provide consent.We would like to know if there is a way to prevent this first-time redirect and consent prompt.Is there any configuration or approach (e.g., admin pre-consent, service account configuration, or token pre-authorization) that would allow users to execute the SmartObject without being redirected to the authorize URL on first use?Our goal is to avoid requiring each end user to manually grant consent when accessing the SmartObject for the first time.Environment: K2 Version: 5.4 FP23 Authentication Mode: OAuth SmartObject executed via SmartForm

Issue DescriptionWhen you use a data-bound custom control that previously worked without issue and apply Nintex Automation K2 (5.9) Fix Pack 01, you begin to see two “List Data” properties displayed in the custom control property panel.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 03.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and

Issue DescriptionWhen you sort a Paged List View from a SharePoint Library on a Lookup (Value) column by clicking the column header, the sorting is applied only to the items displayed on the current page rather than across the entire data set. When you navigate to page two and apply sorting, it again only sorts the items on that specific page. However, when you sort by a different column type, the sorting is correctly applied to the full data set.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 03.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have

Issue DescriptionWhen you use the Generate PDF action in a workflow, you will encounter an error that appears directly in the generated PDF.Error Message:The following error occurs: “'401.2 - Unauthorized'”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 03. Nintex Automation K2 (5.8) Fix Pack 28.Ensure you have the correct K2 version and/or Cumulative update i

is there an example on how to pass file variable on a Start from, select Component workflow. we want to call http request to start a workflow from our internal app.https://help.nintex.com/en-US/nwc/Content/Designer/Startevents/ComponentWorkflow.htmWe might have multiple files to pass.

Hi there,I’m wondering if there’s a way to bulk export archived processes (not bulk archive)We’ve recently discovered that our archived processes are counted in our total process count, and since 2016 we’ve only archived—not deleted—so we have quite a few accumulated.It would be really helpful if we could remove them from our tenant and work through them separately to support our compliance requirements.Has anyone else run into this issue?Thanks,Erin

Hello,I have recently just come across an issue with the date difference formula I have used for a couple of years now.  Its been working until now. Below should be 60 months but instead is 61…Here is the formula I am using:dateDiff([Datetime].[TotalMonths],[Form].[fromDate_GP1],dateAdd("Months",1,[Form].[toDate_GP1]))  

Are there any plans on adding in the ability to use Rich Text (html) to the Asana ‘Create a Task’ action in Nintex Workflow Cloud? Currently to add a note to the task, the only option is ‘Notes’ which writes the notes as plain text. Asana’s ‘Create a task’ API endpoint has a parameter for ‘html_notes’ for creating a note in Rich Text. Is this something that can be added to the Nintex action?

Hello,I have a question. When I add two parallel groups, is it possible to assign them a fixed height so that their size is not affected by the content inside them?I am attaching some images for reference.   

I’m using Nintex Workflow online to send an email to users that are entered into a SharePoint online Person field that allows multiple selections.I have a SharePoint list column named “Ship To Persons” that is a “Person or Group” column set to allow multiple selections. I’m also using a Nintex Forms for O365 form on the list. I’ve got a workflow that needs to send out an email with the To property being the “Ship To Persons” column.If I enter only one person in that field, then the workflow runs successfully. When I add two or more users to that field, then the workflow fails at that email action.Is there something I can do on the forms or workflow side to accomplish this?

Hello together,i have a problem with a swagger file.K2 Five shows the following error message. I tried to call the a specific list and get the items in this list. My swagger file looks like the following: {  "swagger": "2.0",  "info": {    "title": "SharePoint 2019 List Items API",    "description": "Get SharePoint list items by site path and list title (for K2 Five SmartObject)",    "version": "1.0.0"  },  "host": "test.host.de",  "basePath": "",  "schemes": [    "https"  ],  "consumes": [    "application/json"  ],  "produces": [    "application/json"  ],  "paths": {    "/{sitePath}/_api/web/lists/GetByTitle('{listTitle}')/items": {      "get": {        "summary": "Get list items",        "operationId": "GetListItems",        "parameters": [          {

Getting this error while using Salesforce Email, unless i dont check the “Internal Email” checkbox in the Delivery Option - ‘Send Email’ record?Error: error sending salesforce email for ([CustomObject]:[recordId]) (required_field_missing): missing targetobjectid with template (externalerror) include this error id if you contact nintex support:a4ca6db7-3790-4d1a-a747-a48ee98b737a. if you have made any recent modifications, try refreshing the component and run againOnly if I use Internal Email option, the email is working, but the Salesforce merge fields are not working. Is this a Nintex limitation? Are there any other options other than creating a word document as Email template?Note: I’m running the Nintex package via flow and not using button click

Hello together, I have a question. How can I wait for a specific item in a SharePoint list which will have a specific status e.g. approved. At first I create an item and then my K2 workflow need to wait for a change.How I can do that?I haven’t found a function yet.Best regardsMatthias

Issue DescriptionWhen you sort a Paged List View from a SharePoint Library on a Lookup (Value) Column, the sorting only applies to the items on the current page rather than the full data set. When you move to page two and sort, only the items on that page are sorted. When you sort on a different column, the sorting correctly applies to the entire data set.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 27. Nintex Automation K2 (5.8.1) Fix Pack 14.Ensure you have the correct K2 version and/or Cumulative update installed. See

Issue DescriptionWhen you use an existing SharePoint Online integration with the legacy K2 Five for SharePoint app and attempt to activate a site, an error occurs.Additionally, when you run the Registration Wizard, all items show a green check mark. However, at the end of the process, an “SP Open Authorization” error appears.Error Message:The following error occurs: “Error issuing app only token”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 27. Nintex Automation K2 (5.8.1)

HiI have a data lookup in a repeating section which pulls data from salesforce. Each option selected from the lookup  creates a new row. So if there are 5 options in the dropdown list, there should be 5 rows. I am unable to make the rows to auto populate the info as this is a repeating section in a repeating section. The outer repeating section auto populates information dynamically. To avoid human errors, with the user either selecting the same option twice and consequently not selecting all the options, are there any recommendations to either highlight duplicates, highlight unselected options, have an option disappear from the dropdown list once selected (I appreciate this option may not be possible as the list is data pulled from an external source).  Thank youRegardsSunita

Hi there, I need assistance with this one ASAP. How does the document approval work? We have people uploading new documents (images) and it says that it requires multiple peoples approval. However the group stakeholders say the Document approvers are only one of these people. The dashboard notification for myself also says awaiting your approval but I am not on the approval list?Thanks in advance.

Prior to turning SSO on we would (See image below):Create a text variable and assign Display name of AD group Add a “Get members of an Azure Active Directory group” and use text variable from step 1 In “Assign a task to multiple users” set the Assignee to the “Stored Member emails” from step 2Now with SSO turned on there is no way to assign to “Stored Member emails”.  I tried adding the email address of the AD group as well as assigning AD group to variable and it fails.How do we do it now? 

Hi there, just wondering if when you create a policy in process manager while using policy mode, should it be showing the associated role information?A post made about enabling and using policy mode says this should not show.  

Hello,I am setting item level permissions to my sharepoint online items list by using the Action “Update Item permission - SharePoint Online”.It works quite good. But is there a bug with the nintex designer because when trying to modify the action within the nintex designer it is not possible for me to remove a permission set?I can only add new permisions sets 

I am using DocGen for Salesforce installed package in Salesforce. I need to run some Salesforce transactions (i.e. Flows and Apex code) after the output files are inserted into Salesforce when a DocGen package run from Salesforce is completed successfully. I know the only way to guarantee that the transactions run only after the output files are inserted back into Salesforce, is by using an Apex Trigger on Content Document Link. However, I am looking for an alternative to this approach.If there is some official Nintex documentation that describes the order of operations, that would be very helpful. I want confirmation that ‘Create/Edit Record’ transaction runs only after Content Document Link insert is completed.