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How often do the Nintex Workflow API update the information about instances? I am trying to query all instances from a specific period but comparing the web page I got a smaller number of instances on the query.

Hi all, I’m having an issue with a Regex action in a workflow that I have upgraded from Nintex for SP to NAC. The workflow looks up a user’s office and stores it in a variable, then a Regex action replaces the text with a regional code for finance purposes. However, the result (varOfficeCode) is just coming out as the original input text. Am I missing something? Thanks!

When submitting a task form, I can’t enter details because of an error: session expired. Save and refresh the form designer.Screenshot attached.  

Issue DescriptionWhen you create an Exchange Online instance with a new user email address and the domain remains unchanged, the overwrite pop-up does not display.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you enable the SmartActions checkbox on a new Exchange Online instance, it may not be fully visible if an error message appears.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you access the Data Access tab in French, Spanish, Arabic, or German, it fails to loadError Message:The following error occurs: “No actions found for class 'SmartBoxObject'”ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you browse through the category tree in Management using a non-English language, a deserialize error appears.Error Message:The following error occurs: "Unable to deserialize value GeneralAction"ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrading to Nintex Automation K2 (5.8.1), you may encounter an issue where the state drop-down box appears too small.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you uncheck the "Title Visible" property for chart titles, category axis, and similar elements, the titles appear hidden at design time, but they are still visible at runtime.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you install Nintex Automation K2 (5.8.1) and add an Exchange Online Feature, the "Enable Smartactions and Workflow Emails" checkbox and the "Overwrite" popup displays the incorrect capitalization of the word “SmartActions”ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use a Dynamic Chart configured with a SmartObject (SMO) and have set values for the Category Axis, Value Axis, and Series, deleting the corresponding fields in the data source and the below issues occur:No validation errors are triggered on the Dynamic Chart or anywhere on the view. Editing the data source shows no error badges or warnings, but the configuration fields—such as Category Axis, Value Axis, and Series—are left blank and in a broken state.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

In Nintex Workflow Cloud, is there a way to rename and change the email of a user in the ‘User management’ section? We had a user get married and want to keep their existing submissions, drafts, and permissions associated with their new email.

Issue DescriptionWhen you execute the 'Create PDF from URL' method on the PDF Converter SmartObject, the generated PDF may have misaligned list view column headers compared to the values and rows.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 16. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. Please clear your browser cache and refresh the page.

Issue DescriptionWhen you revert to a previous version of your Workflow using the Workflow designer, you receive an error message with an unclear description.Error Message:The following error occurs: “errorMessage” with the popup header showing “errorBehaviour.messageHeader”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 16.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

I am using SharePoint 2019.  I have a site for which I have created several site workflows using the Nintex workflow product.  Periodically, there will pe a problem where the workflow internal status shows “Failed on Start (retrying)” and the workflow instance continues to show up under “Running Workflows”, though the workflow appears to work correctly when I check the results.  Following is a screen shot:I am looking for a method of canceling and removing all instances of this workflow (in particular those that show as “running” that are in a “failed on start” condition) in a batch mode with a tool like PowerShell or with some sort of timer job.  I want to do this in a batch mode rather than having to go into each job individually and terminate each one.  I have found PowerShell scripts to terminate running list workflow instances, but I haven’t found much on site workflows.A bonus would be to schedule something to run automatically on a periodic basis, but I would be happy to have so

This knowledge base article has what you need to know about Nintex Apps and ICU Locale Formats in Salesforce.  

Starting with the Spring ’22 release, the International Components for Unicode (ICU) locale formats will be required in Salesforce. We noticed you haven’t adopted the new ICU formats yet. Adopting ICU ensures consistent patterns and formats for all locale data, for example, date-time and currency formats. You’re currently using Oracle’s Java Development Kit (JDK) locale formats. In the Spring ’22 release, International Components for Unicode (ICU) locale formats replace the JDK locale formats in Salesforce. ICU is the international standard format for dates and times. The new formats provide a consistent experience across the Salesforce platform and improve integration with ICU-compliant applications across the globe. To carry out your global business functions, adopt the International Components for Unicode (ICU) locale formats as soon as possible. Because this change affects date, time, number, and currency formats, we encourage you to adopt the ICU locale formats before they’re enfo

I have a Nintex form with a repeating table. There has been a change in requirements to start using some of the data in this repeating table in a workflow. So on my SharePoint Online list (where I have the form data being saved) I’ve created a new multi-line text field. In the forms designer, I’ve connected my repeating table to this new field, and re-published.Now when I open a previously submitted form, this repeating section on the form is empty! Where did the data go?If I disconnect this repeating table from the list field, and republish, then the data in the repeating table re-appears if I open a previously submitted form.The form has been published to the SharePoint list, so it’s the default form when users to go to create a new SharePoint list item.

Can someone tell me how I secure/limit a text field so that only members of certain groups can input into that column? What is the formula? Thank you in advance.

Does anyone have a clear definition on how to identify the number of processes that count towards your customer subscription plan? I'd like to be able to know this from time to time, especially as we are in a our first subscription and I get asked about this from my sponsor.

I’m trying to find some examples of functions that can be run with JS-Insert. Specifically, I’m trying to base64 decode a string. I’m hoping I can run the atob() function against a field that contains the encoded string. Currently, the control just shows me whatever I type into the ‘JS to Execute’ field. Does anyone have any insight into how to accomplish this?

Issue DescriptionWhen you load the 'static' item reference from a KPRX file, it is not fully restored because the necessary property declarations are missing.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15. Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you add multiple Workflow variables, the HTML content may be incorrectly modified.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use certain Workflows after upgrading to Nintex Automation K2 (5.8), the HTML configuration in email steps may not behave as expected.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you edit workflow tasks during design time without reconfiguring and saving the settings, the state and action settings from the previously viewed task may appear on the current task.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.