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One of my customers is using a native application that runs on IE6. Since IE has been deprecated, my customer runs it with MS Edge Chromium under IE6 compatibility mode and can run it well as expected. Next, they want to use an RPA solution and one of the requirements is to interact with the application that runs under IE6 compatibility mode (the interaction is to do the web scraping).

So, I tested it using Nintex RPA and found that the web scraping failed to detect the web page (no dotted rectangle appeared). I tested it with another page that is not related to IE6 compatibility mode and it works well (dotted rectangle appeared as described below). 

 

Does anyone have an experience like this? Or could it be a limitation of features from Nintex RPA which could not support IE6 with compatibility mode? Need any input on this.

 

Hi ​@blackfantasy,

Nintex RPA officially supports only the default mode in Edge Chromium. While it's possible to use with Internet Explorer in compatibility mode, some features may not work as expected.

1. Does the application load in standard mode, even if it doesn't look pretty? If yes, would you be able to get the robot to temporarily switch the browser to standard mode so the HTML command will work and you may extract the data?

2. You may try using the Get UI Object Text command. This command is meant for desktop applications but does work with web applications. No guarantee it will work for your use case but you could give it a try.

You may also make a feature request at our Ideas portal for future consideration.

Hi ​@pratheep ,

Thank you for your input. 

  1. If the application runs in standard mode, the application UI doesn’t look pretty. The application must be run in IE compatibility (customer regulation) to get the best UI. I tried to switch into standard mode and the result I can’t extract the data, including send a click event
  2. I tried locally on my laptop using “Get UI Object”, Yes, it can work. But I will test again on next Tuesday at customer site

I will update the result on next Tuesday.

Hi ​@pratheep ,

I did a test in the client environment and the result can detect the browser elements with UI Automation. These issues were raised within IE5/6 compatibility mode:

  1. The UI Automation didn’t run correctly. When the first run, yes, it can run well. But when we run it again and again, the UI elements can’t detect the window area. After testing, it appears to be related to memory availability. The studio requires memory <= 75% to be run successfully.
  2. Another issue came up where I already input the password correctly by variable and viewed it by the variables list. But somehow it was detected as an invalid password. This issue has not arisen when I use the modern page.

Do you have any suggestions for the password input issue?

Thank you in advance for any advice and suggestions.

Hi ​@blackfantasy,

HTML & UI Automation are the two sets of commands available for interacting with the UI. Older, unsupported browsers may experience degraded performance and may not always have workarounds. 

Would you be able to explore alternative approach to retrieve the required data? E.g using the Database commands to query the data from the database or Call REST API command to interact with the system without the UI?

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