Product Forums

I built a workflow that uses the assign a task action with the escalation, however I need the task to be able to escalate if not completed to a different set of individuals. So, I created a SharePoint list and scheduled another workflow that will assign a new task out to the other individuals if the original task does not show competed on the SharePoint list. I would like to set it up so if that when this task is completed then the workflow will complete the original task. I have a unique identifier built into the task name (see attached) but when i use the get a task action trying to find the task name I get a error. See attached. If you have any ideas on how i could get this to work i would really appreciate it.   

All our maps in the process manager have a logo (which is good) and a Department Tag (Finance - which is NOT good) at the top left corner. We were told that since the Finance Department made the license purchase, it’s hard-coded and can’t be removed. That was a long time ago. Hopefully, this has been resolved in a subsequent update so that we can remove the Finance Dept tag that appears on all our maps. This seems like it would have an easy fix. Can anyone help?  

i want to add color dot into a table based on row data in the table so i want to select that row and check condition and and dot into the field

Hi Has anyone had this error when publishing a process? its the first time ive seen it Response code: 500 does not indicate a successful operation.Thanks! Sara 

Received this error on an Express Approval Task with multiple outcomes. There is no indication for why the task failed and everything I can tell in the task is correct. Just looking to see if anyone else has had this issue. It is the only express approval task in my workflow.  

We have a large Nintex form attached to a SharePoint 2019 list that multiple users need to go in and make edits - but when two people are in the form at the same time someone’s changes will not be saved.  Is there a way to lock it down so only one person can have the form open at a time to avoid these mishaps? 

Hi Team,In one of my cases, the customer has informed us that, due to Microsoft deprecating NTLM and their requirement to migrate to Kerberos, they need to update the F5 router name from xxxTitle to xxxK2Title.To ensure that in-flight processes remain accessible after the F5 router name change, the customer would like to know which K2 system database tables may need to be updated to reflect the new router name (i.e., updating references from xxx_____ to xxxK2___). Specifically, they are looking to update URLs from the old format https://_______/___.TravelExpense.wap/ to the new format https://___k2___/___.TravelExpense.wap/.The new URL https://___k2____/___.TravelExpense.wap/ points to the .NET web application that interfaces with the K2 server K2P01. The customer has noted that some of the K2 system database tables contain references to the old F5 router name used in front of the Web App.So far, the customer has identified the following two tables that contain such URL references: [Se

We are finally after 6 years of using promapp have a use for Checklist… however the team that want to use it has a requirement to have the completed checklist printed for audit purposes… Has anyone else had this requirement?

I’m trying to figure out what services are required to be running on the server and workstation for the unattended robot to function. Does anyone know? RPA Version 24.4.2.5 but would take details from any version at this point.

Show notification icon on table based on condition when sender add comment, then show icon on receiver side and when receiver add comment on comment table, then icon show on receiver side base on which document. 

Hello,Can anyone tell me why, when I run another workflow instance on an item that already exists the ID # that applies to the title, duplicates? So for instance (initial instance): Office Supplies - Company Name - 1Re-ran instance and received:    Office Supplies - Company Name - 1 - 1 In the workflow action (NAC),  I have the following…  

How often do the Nintex Workflow API update the information about instances? I am trying to query all instances from a specific period but comparing the web page I got a smaller number of instances on the query.

Hi all, I’m having an issue with a Regex action in a workflow that I have upgraded from Nintex for SP to NAC. The workflow looks up a user’s office and stores it in a variable, then a Regex action replaces the text with a regional code for finance purposes. However, the result (varOfficeCode) is just coming out as the original input text. Am I missing something? Thanks!

When submitting a task form, I can’t enter details because of an error: session expired. Save and refresh the form designer.Screenshot attached.  

Issue DescriptionWhen you create an Exchange Online instance with a new user email address and the domain remains unchanged, the overwrite pop-up does not display.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you enable the SmartActions checkbox on a new Exchange Online instance, it may not be fully visible if an error message appears.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you access the Data Access tab in French, Spanish, Arabic, or German, it fails to loadError Message:The following error occurs: “No actions found for class 'SmartBoxObject'”ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you browse through the category tree in Management using a non-English language, a deserialize error appears.Error Message:The following error occurs: "Unable to deserialize value GeneralAction"ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrading to Nintex Automation K2 (5.8.1), you may encounter an issue where the state drop-down box appears too small.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you uncheck the "Title Visible" property for chart titles, category axis, and similar elements, the titles appear hidden at design time, but they are still visible at runtime.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you install Nintex Automation K2 (5.8.1) and add an Exchange Online Feature, the "Enable Smartactions and Workflow Emails" checkbox and the "Overwrite" popup displays the incorrect capitalization of the word “SmartActions”ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use a Dynamic Chart configured with a SmartObject (SMO) and have set values for the Category Axis, Value Axis, and Series, deleting the corresponding fields in the data source and the below issues occur:No validation errors are triggered on the Dynamic Chart or anywhere on the view. Editing the data source shows no error badges or warnings, but the configuration fields—such as Category Axis, Value Axis, and Series—are left blank and in a broken state.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

In Nintex Workflow Cloud, is there a way to rename and change the email of a user in the ‘User management’ section? We had a user get married and want to keep their existing submissions, drafts, and permissions associated with their new email.

Issue DescriptionWhen you execute the 'Create PDF from URL' method on the PDF Converter SmartObject, the generated PDF may have misaligned list view column headers compared to the values and rows.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 16. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. Please clear your browser cache and refresh the page.

Issue DescriptionWhen you revert to a previous version of your Workflow using the Workflow designer, you receive an error message with an unclear description.Error Message:The following error occurs: “errorMessage” with the popup header showing “errorBehaviour.messageHeader”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 16.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.