Product Forums

Hi everyone! 👋Nintex Apps 17.10.6 is live 🎉 Here’s what’s new. 🚀 Page Designer performance improvementsEnjoy better responsiveness and reduced lag when building and editing larger, more complex pages—making day-to-day app building smoother and more efficient.🎨 Design System Studio: Custom colors & gradientsTake more control over your app’s look and feel with the new Custom color option. You can now add multicolor gradients to better match your brand and design needs.Select Custom. Paste the gradient CSS into color input.Screenshot of a custom gradient in the Design System Studio🔗

Issue DescriptionWhen you use the SPFx migration tool, you may encounter an errorError Message:The following error occurs: "System.Data.SqlClient.SqlException: Error converting data type nvarchar to datetime." with a site collection.”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 25. Nintex Automation K2 (5.9) Fix Pack 01.Ensure you have the correct K2 versio

Issue DescriptionWhen you search for the Active Directory Group “K2 Administrators” in K2 Management to add it to a K2 Role, it does not display correctly, even though the group membership and functionality work as expected. The issue appears specific to this group, as other AD Groups display correctly.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 25. Nintex Automation K2 (5.8.1) Fix Pack 13. Nintex Automation K2 (5.9) Fix Pack 02.Ensure you hav

Issue DescriptionWhen you use the standard Worklist Control and add a filter for any date type (such as Task Start Date, Activity Start Date, or Workflow Start Date) using either a Relative Date or a Specific Date, an error occurs.Error Message:The following error occurs: “Unable to connect to server View Details.” After clicking on View Details:“Type: System.DateTime is not allowed for deserialization. trying to filter on any date”ResolutionThe fix is available in:Nintex

Issue DescriptionWhen you use SharePoint Subscription Edition and move a package between K2 farms using Package & Deployment (P&D), the event receivers do not transfer with the package.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 25.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Hi All,I am using K2 Five 5.8 and have implemented the SmartActions feature.Is it possible to capture additional comment from the approver when completing a task via email?For example, approver respond the email:ApprovePlease proceed. The expectation is I can get “Please proceed” as the approver comment.This is similar feature with Nintex Lazy Approval feature. Thanks,Rizki

Hi everyone! 👋Nintex Apps 17.10.6 is live 🎉 Here’s what’s new. 🚀 Page Designer performance improvementsEnjoy better responsiveness and reduced lag when building and editing larger, more complex pages—making day-to-day app building smoother and more efficient.🎨 Design System Studio: Custom colors & gradientsTake more control over your app’s look and feel with the new Custom color option. You can now add multicolor gradients to better match your brand and design needs.Select Custom. Paste the gradient CSS into color input.Screenshot of a custom gradient in the Design System Studio🔗

We are looking at moving over to explicit process reviews so they are done at the same time every year. BUT, is there a way to disable the override default so that process editors cannot change this? 

I have an API (NWCToolkit Xtension,  base64encodefile) that returns two JSON elements: “error” and “result”: "Result": { "description": "Model for Result", "required": [ "error" ], "properties": { "error": { "type": "string", "x-example": "" }, "result": { "type": "string", "x-example": "SGV5IHdoYXRzIGdvaW5nIG9u" } } }, Since the workflow designer GUI doesn’t seem to have any way to differentiate “error” and “result”, I’m using the Query JSON action to parse the results.  Query

I am currently working on a Business Process Automation solution using a SharePoint list, Nintex Forms, and Nintex Automation Cloud workflows. The process involves task approvals where approvers have three response options: Approve, Reject, and Request Clarification.I want to implement a Commentary feature using a multi-line text column in the SharePoint list to track interactions. Specifically, I need:Approvers to log their comments in the Commentary field along with a timestamp when responding to a task. If Request Clarification is selected, the Submitter (Responder) should be able to respond to the approver's comments in the same Commentary field, also with a timestamp. This feature should support multiple rounds of back-and-forth communication, logging all comments (approvers and responders) sequentially with timestamps in th

A Salesforce security update removes the ability to send a Session ID in Outbound Messages, with enforcement scheduled for February 2026.Reference: https://help.salesforce.com/s/articleView?id=005232763&type=1We currently use Nintex DocGen for Salesforce via Outbound Messages, which rely on the "Send Session ID" option for authentication. Will DocGen automations using the Outbound Message method break completely when Salesforce removes this Session ID functionality? Is there a specific Nintex DocGen for Salesforce package version that officially addresses this Session ID deprecation? Any alternatives?

Is it possible to run DocGen package to generate document in Salesforce as a guest user (i.e. unauthenticated user), from either Apex or Flow?

Issue DescriptionWhen you package the JSSP service with its own embedded .NET 8 runtime, you cannot update .NET independently, which means the service continues to run on the vulnerable version even when newer, patched versions are available.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser

HiWe have a process that is being archived and replaced with a new more fulsome process ie we are not simply updating an existing process.I am trying to determine where the soon to be archived process may be linked to others, and cannot find a “process link” type report where I can pull this data.I would like to get ahead of the archive process and update any related processes (linking to the replacement process before we proceed to archive the ‘old’ one), is there a way to do this that I haven’t yet stumbled upon?It feels like a simple type of report showing the relationship between published processes so perhaps I’m missing something obvious - any help would be most appreciated!

I’m trying to find a way to remove review dates from the images.

We are trying to send minimode links with an external auditor but when they receive the email with the link it is still asking them to input log in details for our organisation (which they don’t have).  Does anyone have any idea how we let external parties view the minimodes?

We have observed that the K2 server is using Poppins as the default font across forms and generated content. We would like to understand if it is possible to configure or override this default behavior to include and use a custom font.Specifically, we would like clarification on the following points: Does K2 support adding and using custom fonts at the server or application level? If supported, what is the recommended approach to: Upload/register a custom font (e.g., TTF/OTF/WOFF)? Apply it globally across K2 forms, views, SmartForms, and generated PDFs/emails? Are there any limitations or best practices when using custom fonts in K2 (browser compatibility, performance, or PDF rendering concerns)? Is this achievable via: K2 configuration settings Custom CSS injection

Hi everyone! We have something special coming soon 🎉We’re excited to open for registrations to participate in the Advanced Preview of the new AI-Powered Solution Designer, launching in December!Here’s what this new capability brings:🤖 Design complete solutions with Generative AICreate apps, workflows, and data tables in minutes instead of days — starting from a simple prompt.⚡ Accelerate how you buildGo from idea to working solution faster than ever, with AI helping you shape the structure and logic.🧩 Great for scenarios like: Employee onboarding Leave management Employee satisfaction surveys And many other internal processes 🛠️ What you’ll get as a preview participantEarly hands-on access to the Solution Designer and the opportunity to directly influence its fut

Hi everyone! We have something special coming soon 🎉We’re excited to open for registrations to participate in the Advanced Preview of the new AI-Powered Solution Designer, launching in December!Here’s what this new capability brings:🤖 Design complete solutions with Generative AICreate apps, workflows, and data tables in minutes instead of days — starting from a simple prompt.⚡ Accelerate how you buildGo from idea to working solution faster than ever, with AI helping you shape the structure and logic.🧩 Great for scenarios like: Employee onboarding Leave management Employee satisfaction surveys And many other internal processes 🛠️ What you’ll get as a preview participantEarly hands-on access to the Solution Designer and the opportunity to directly influence its fut

Hello Everyone,We have a requirement to put restrictions on date selection(Stage 3), if the user selects Internal/External in the Start form and Stage 3 has Board Approval Yes/No. I’ve had a look at the rules but could not find a way to put restrictions on the date. Attached screenshot for reference.If Internal + Board Approval Yes = Can choose any date If Internal + Board Approval No = Can choose next 30 working daysIf External = Can choose next 10 working days Thank you :)

I need to implementation as below:User should Upload an Excel file then Application should read Excel to Validate column Values. Once Excel file is Validated then Application should create CSV, and should keep that to specific location.Please help me to implement this.

I’m trying to call the POST method of a REST-API in our SAP system, however I can’t figure out a way to receive and send a CSRF-Token as is required using only a SmartObject. My goal is to confine the entire procedure to just a SmartObject without writing custom code that potentially needs to be maintained.So far the biggest issue is not being able to filter through the header of the response I get when I send a GET request with x-csrf-token = fetch. As I also need to get a cookie for my post request, I can’t just grab the first line of the header (which is actually the csrf-token) and send it. I also can’t just copy the entire response header and send it, as the “cookie” variable in the response is actually called “set-cookie”. I’ve tried disabling CSRF-validation in the backend and it does work. However I merely tried it for testing purposes and since it’s not recommended by SAP that’s not an option for me.I thought maybe with an OData service instance it coul

I have an AD group that has an email associated with it.When I assign the AD group to task recipient (do not resolve to individual user), I was expecting K2 to send the email assigned to the AD group, but it didn’t. Does anyone have gotten K2 Five (5.6+) sending task email to AD group’s email address?

We've developed a wide variety of K2 applications over the past few years.Now we're asking ourselves: Are these applications actually being used? How often are they accessed, and when were they last accessed? Can they possibly be deactivated or deleted?I'm currently looking for a way to perform this analysis?My question to you:Is there a standard way? An overview/statistics, perhaps, in K2 Management?OrIs there an SMO I can use for this? Then I would write my own K2 application that displays this information in a list.What do you think? Can you help us?

Hi Team,Is there any existing K2 stored procedure that we can use to create our own custom worklist?The issue I am facing is that when a user sets Out of Office (OOF), I am unable to display the corresponding requests to the person to whom the tasks have been delegated.Could you please let me know which table stores the OOF configuration, or advise on the logic required to retrieve these delegated requests?