Product Forums

Issue DescriptionWhen you upgrade to Nintex Automation K2 (5.9), CRM SmartObject calls begin to slow down as user traffic increases.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use the Workflow Importer Tool, it does not correctly convert semi-complex Workflows, where only Set Variables steps are converted and no data fields are created, resulting in a skeleton workflow with placeholders only.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use the "Get Permissions On List Item By ID" method, it returns no results even though the list item has explicitly assigned permissions.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 34. Nintex Automation K2 (5.9) Fix Pack 09. Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade to Nintex Automation K2 (5.9), previously created Workflows start causing issues, such as the task area no longer being displayed in workflow tasks in Workspace even though the link is correct, and a new serial number parameter being added to the task each time the workflow is opened in Designer in a new browser session.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use the Out of Office function in the Worklist Control and configure an Out of Office exception rule, a stored XSS vulnerability can be triggered in the exception rule form.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use the standard Worklist Control and add a filter for any Date Type (e.g. Task Start Date, Activity Start Date, or Workflow Start Date) using either the "Relative Date" or "Specific Date" option, the Worklist encounters an error.Error Message:“The following error occurs:Unable to connect to server View Details.Clicking on View Details:Type: System.DateTime is not allowed for deserialization. trying to filter on any date”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use the ConnectionStringEditor.exe to configure MS Graph connection strings, the fix enables you to set up an OAuth resource that provides a user authorization code token with “send on behalf of” permissions for other users, allowing emails to be sent from those users’ email addresses in workflows and forms.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 09. Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Hello, trying to create a datasource for chatPT/OpenAiBut keep getting this error that api token is larger than 255 characters, but’s it’s 155  

Is it possible to extract the data for Process Improvements/Feedback (detail) report using the API? 

I need some assistance determining if we are Title II compliant with disabilities such as hearing impaired, etc. Is AssureSign capable of reading the document which we send to students?

We have a workflow need to capture an ID (from a USB connected scanner) while the user is interacting with a workflow form. Has anyone thought/tried to do this?

Got a Choice Control with 5 items with multiple option selection enabled.The last option in the list is Other, when the user ticks that box, I want it to make a textarea become visible underneath, A advanced rule works if you only pick the Other box and it shows/hides the textarea accordingly.However, if the user picks another item and the Other option, then it doesn;t work. With Multiple data type, i did a message and it shows the value as Option1;Option2 etc etc. So i assumed I could you advanced rule to say if Choice CONTAINS the Other value, but it won’t work. Why doesn’t the advanced condition work? The Choice control has two items picked, so you would think I could that in an advanced condition to say if it contains Other then do something. Any ideas?  

What was the thinking behind keeping the value entered in the Specify your own property - In the Choice List Control? By default the text entry is read only and greyed out (which is expected), but when you tick the Specify your own value, then enter something and Untick it afterwards, why does it retain the Value?  The natural action should be to empty the value when unticked, but as you can see, if keeps the value. There doesn’t even appear to be a way to clear the property via rules when unticked either.Come on Nintex, why all these basic bugs? This just hinders development.  I just seem to be spending days/weeks/months fighting K2 bugs than doing any development these days, I can see this leading to waving Goodbye to K2 in the near future despite all the time and effort invested.

got a request from a user. is there some settingsthis is at My Nintex - Tasks 

Hi,Is there a quick way to check file attachments added by a user to form for duplicate names? Users occasionally add the same attachment which causes problems down the line, so I would like to deal with the issue before the K2 forum is sent.The users use a K2 form button to add attachments and they appear in a List view on the form.What is the best way to prevent them adding duplicates or sending the form if there is a duplicate document attached Thanks  

Hi Team,The scenario: Nintex workflow generate PDF and API integration with POS Digicert, email to signer and then the completed signed PDF need to be downloaded from API Integration. Issue: Tested with Postman - download binary or download Base64 both are working fine for result return. However in Nintex it comes as truncated?Please advise any solution or alternative way to fix the case. Thanks.   RegardsCatherine

Hello! I have quite a few complex pages and over 200 pages in all and I have been putting off upgrading from V1 to V2 because of it. I am now attempting the process.I decide to start with one of the complex pages to make sure I would be able to get it converted. I was able to work through all the issues except that all of my conditions that are “Field From Another Model” conditions are not working and I can’t get them to work. They still work fine in the V1 version, but V2 doesn’t seem to like them. If I deativate the field from another model condition, the model loads fine and gives me the results I would expect. But when I activate the field from another model condition, the model returns zero rows when it should return many rows.The target model that the field from another model condition is based on is performing as expected and loading the appropriate rows.I have been trouble shooting this for an hour and Field From Another Model just doesn’t seem to work on V2. I’m running the mo

Hello,I am using a NAC workflow to try and loop through a O365 SharePoint document library. I have a folder/subfolders setup like below:0256 (folder) > Intercompany (subfolder) > Month (subfolder)Note: I have January - December months setup under Intercompany I need to be able to run through these folders weekly and determine when the user uploaded the file(s) into the month folder and based off that date, delete the files 45 days after.I have the following workflow setup but it doesn’t seem to be looking into the “month” folders I have under intercompany (per my logs). It seems to be only getting what is within the top folder… Please help!  

Today, Nintex is announcing End of Life (EOL) for our legacy Nintex Process Discovery product. Per our standard support policies found at www.nintex.com/legal, Process Discovery will officially reach EOL on May 1st 2027, and we will make support available to active customers for two years with our End of Support date in May 2028. Our Nintex Process Discovery customers can upgrade to Nintex Process manager to continue utilizing their Nintex-based process documentation and management capabilities. If you are an existing Process Discovery customer, your account manager will reach out to you to review these End of Life details and discuss any transition plans to Nintex Process Manager.  Please note that this End of Life announcement for Nintex Process Discovery does NOT affect any other Nintex process products. Nintex Process Manager and the Process Capture identification capabilities will continue to be fully supported. 

Hi, Could you please advise whether a workflow can be automatically actioned using a basic task form when data is inserted into the SQL database, with minimal manual interaction?The intent is to manage and action tasks directly through the Workspace, without developing a custom form.We would appreciate confirmation on whether this approach is supported within the existing workflow capabilities.Thank you for your support.

Hi everyone! Nintex Apps 17.11.9.0 is live 🎉 Here's what's new in April! 🤖 AI Actions in Action Flows Four new AI actions are now available in the action flow builder: Analyze Sentiment, Detect Language, Translate Text, and Summarize Text. Build smarter, more intuitive workflows for processing user inputs like support cases or feedback forms.Note: Make sure to use the variable {{$Result.result.name.body}}to get the output of these AI actions. This variable isn’t yet available in the variables panel, but you can find it in the help topic for  AI actions. 🛡️ App Permissions usability improvementsApp permissions now auto-save as you work — fewer interruptions, smoother setup. 💪 Page Designer performanceMultiple improvements: reduced browser memory usage, less editing lag on large pages, and faster load times on pages with many components. 📝 Also notable⏮️ Page revision improvements: Get back to work faster. Clicking Restore now auto-saves and closes the modal.🗂️ Index: indent guides

Hi,I have used Export to Excel method to download my list view data to excel.On click, the excel file gets downloaded, but when I try to open I get the below error K2 five version: 1/10/2023 K2 Five (5.6) FP10 Any thoughts or suggestions would be greatly appreciated. Thanks in Advance!

In my start form I set up repeating sections for equipment check in of terminated employees. I created the formula variables in the task form that receives this data.  I created a Word document for DocGen output of a final document and tagged my document.  When I pull the file and generate the document, I am only getting back the first entry in the repeating section, and the tagger only has one option to enter into my table section. If I tag each line with that same tag, it only brings back what is on the first repeating row. What step am I missing?  

Automation does not fix poor ownership, unclear exception handling, or broken workflows. It accelerates them and is an ongoing process of Continius Improve through managing process efficiciencies and identificying bottlenecks of allready automation automated processes. This article explains why process design should come first and which Nintex tool is the right fit for this.Automation is often framed as a shortcut to efficiency. But, in reality, it is a multiplier. If the underlying process is clear, well-owned, and governed properly, automation can improve throughput, consistency, and visibility. If the underlying process is confused, full of workarounds, and dependent on tacit knowledge, automation merely just hardens the problem.Why process quality matters firstMost organisations do not suffer from a lack of tools. They suffer from unclear process design. That usually appears in familiar ways:Handoffs that rely on email or memory Approval paths that are not consistently followed Exc

Currently, all the users in our company are able to see the processes in ProMapp, but we need to restrict the visibility depending on region. Based on the research that I've made, I've seen the processes can be accessed based on group, but we need to give visibility to users to multiple groups, so they can see some processes that are visible currently to the other region. Can we restrict users to see only specific processes based on region?