Skip to main content
Nintex Community Menu Bar
Question

Reactivating an Inactive Employee

  • June 2, 2026
  • 1 reply
  • 7 views

Forum|alt.badge.img+1

A contractor left our company over a year ago, and she created numerous process flows.

I tried to reactivate her account and she can’t log in.

Any help with resolving this would be greatly appreciated!

1 reply

Forum|alt.badge.img+9
  • Nintex Employee
  • June 3, 2026

Hello ​@VictoriaB 

Based on what you said you must have gone to Admin > Users > Display Inactive Users > Edited the user > Reactivated them

I assume that you managed to successfully re-activate the user. Can I confirm on whether the user is using login credentials or using SSO?

If it’s the former, where they or yourself able to reset their password?