Question

Configuration error after change db

Forum|Forum|21 hours ago
June 24, 2026
2 replies
12 views

Aqil
Novice

Hi all, I would like to ask about a configuration error that occurred after I changed the K2 database. The log is shown below:

Error Number: 15151, State: 1, Class: 16
14:28:17: >> AnalyzableAction.PopulateValidateAndExecute: End execute standard action: SourceCode.Install.Package.Actions.Database.GrantKeyControl: SQL - GrantKeyControl Service Account SCSSO, result: False
...
A blocking error has occurred and setup cannot continue. Please inspect the log file for details and select the 'Recover' option in Setup Manager after corrective action has been taken to complete the installation.

Could anyone advise on a possible solution for this issue?

P

+7

PavelS
Nintex Partner
Forum|Forum|20 hours ago
June 24, 2026

Hi, did you move the K2 database to a different SQL Server instance?
If so, this is expected behavior. Please review these articles and contact Nintex Support if necessary.

K2 Database Move/Migrate

Commands to update K2 database encryption

Before moving the K2 database, it’s a good idea to follow the steps outlined in the second article.

And in my opinion, it’s definitely a good idea to use client SQL aliases on the K2 server so that after changing the SQL instance, you don’t have to run a reconfiguration using K2 Setup Manager - you can simply change the target of those SQL aliases.