Product Forums

What was the thinking behind keeping the value entered in the Specify your own property - In the Choice List Control? By default the text entry is read only and greyed out (which is expected), but when you tick the Specify your own value, then enter something and Untick it afterwards, why does it retain the Value?  The natural action should be to empty the value when unticked, but as you can see, if keeps the value. There doesn’t even appear to be a way to clear the property via rules when unticked either.Come on Nintex, why all these basic bugs? This just hinders development.  I just seem to be spending days/weeks/months fighting K2 bugs than doing any development these days, I can see this leading to waving Goodbye to K2 in the near future despite all the time and effort invested.

got a request from a user. is there some settingsthis is at My Nintex - Tasks 

Hi,Is there a quick way to check file attachments added by a user to form for duplicate names? Users occasionally add the same attachment which causes problems down the line, so I would like to deal with the issue before the K2 forum is sent.The users use a K2 form button to add attachments and they appear in a List view on the form.What is the best way to prevent them adding duplicates or sending the form if there is a duplicate document attached Thanks  

Hi Team,The scenario: Nintex workflow generate PDF and API integration with POS Digicert, email to signer and then the completed signed PDF need to be downloaded from API Integration. Issue: Tested with Postman - download binary or download Base64 both are working fine for result return. However in Nintex it comes as truncated?Please advise any solution or alternative way to fix the case. Thanks.   RegardsCatherine

Hello! I have quite a few complex pages and over 200 pages in all and I have been putting off upgrading from V1 to V2 because of it. I am now attempting the process.I decide to start with one of the complex pages to make sure I would be able to get it converted. I was able to work through all the issues except that all of my conditions that are “Field From Another Model” conditions are not working and I can’t get them to work. They still work fine in the V1 version, but V2 doesn’t seem to like them. If I deativate the field from another model condition, the model loads fine and gives me the results I would expect. But when I activate the field from another model condition, the model returns zero rows when it should return many rows.The target model that the field from another model condition is based on is performing as expected and loading the appropriate rows.I have been trouble shooting this for an hour and Field From Another Model just doesn’t seem to work on V2. I’m running the mo

Hello,I am using a NAC workflow to try and loop through a O365 SharePoint document library. I have a folder/subfolders setup like below:0256 (folder) > Intercompany (subfolder) > Month (subfolder)Note: I have January - December months setup under Intercompany I need to be able to run through these folders weekly and determine when the user uploaded the file(s) into the month folder and based off that date, delete the files 45 days after.I have the following workflow setup but it doesn’t seem to be looking into the “month” folders I have under intercompany (per my logs). It seems to be only getting what is within the top folder… Please help!  

Hi, Could you please advise whether a workflow can be automatically actioned using a basic task form when data is inserted into the SQL database, with minimal manual interaction?The intent is to manage and action tasks directly through the Workspace, without developing a custom form.We would appreciate confirmation on whether this approach is supported within the existing workflow capabilities.Thank you for your support.

Hi everyone! Nintex Apps 17.11.9 is live 🎉 Here's what's new across our last two releases! 💪 Page Designer performance enhancementsMultiple improvements: reduced browser memory usage, less editing lag on large pages, and faster load times on pages with many components. ⏮️ Page revision improvements Get back to work faster. Clicking Restore now auto-saves and closes the modal. 🗂️ IndexIndent guides added; right-click context menu added for Drawers, Wizards, and Carousels🔗 Full release notes💬 Share your thoughts in this community forum or feel free to message me directly.Happy building!

Hi everyone! Nintex Apps 17.11.9.0 is live 🎉 Here's what's new in April! 🤖 AI Actions in Action Flows Four new AI actions are now available in the action flow builder: Analyze Sentiment, Detect Language, Translate Text, and Summarize Text. Build smarter, more intuitive workflows for processing user inputs like support cases or feedback forms.Note: Make sure to use the variable {{$Result.result.name.body}}to get the output of these AI actions. This variable isn’t yet available in the variables panel, but you can find it in the help topic for  AI actions. 🛡️ App Permissions usability improvementsApp permissions now auto-save as you work — fewer interruptions, smoother setup. 💪 Page Designer performanceMultiple improvements: reduced browser memory usage, less editing lag on large pages, and faster load times on pages with many components. 📝 Also notable⏮️ Page revision improvements: Get back to work faster. Clicking Restore now auto-saves and closes the modal.🗂️ Index: indent guides

Hi,I have used Export to Excel method to download my list view data to excel.On click, the excel file gets downloaded, but when I try to open I get the below error K2 five version: 1/10/2023 K2 Five (5.6) FP10 Any thoughts or suggestions would be greatly appreciated. Thanks in Advance!

In my start form I set up repeating sections for equipment check in of terminated employees. I created the formula variables in the task form that receives this data.  I created a Word document for DocGen output of a final document and tagged my document.  When I pull the file and generate the document, I am only getting back the first entry in the repeating section, and the tagger only has one option to enter into my table section. If I tag each line with that same tag, it only brings back what is on the first repeating row. What step am I missing?  

Automation does not fix poor ownership, unclear exception handling, or broken workflows. It accelerates them and is an ongoing process of Continius Improve through managing process efficiciencies and identificying bottlenecks of allready automation automated processes. This article explains why process design should come first and which Nintex tool is the right fit for this.Automation is often framed as a shortcut to efficiency. But, in reality, it is a multiplier. If the underlying process is clear, well-owned, and governed properly, automation can improve throughput, consistency, and visibility. If the underlying process is confused, full of workarounds, and dependent on tacit knowledge, automation merely just hardens the problem.Why process quality matters firstMost organisations do not suffer from a lack of tools. They suffer from unclear process design. That usually appears in familiar ways:Handoffs that rely on email or memory Approval paths that are not consistently followed Exc

Currently, all the users in our company are able to see the processes in ProMapp, but we need to restrict the visibility depending on region. Based on the research that I've made, I've seen the processes can be accessed based on group, but we need to give visibility to users to multiple groups, so they can see some processes that are visible currently to the other region. Can we restrict users to see only specific processes based on region?

Hi everyone, We have a workflow that goes through a lot of approvals, and it takes quite a while to complete as it is complex. One of the members has left the organisation; hence, the workflow is failing, as the system is linked with Azure Active Directory. I have replaced that approver with another, but the existing workflows are still failing. I have looked at the delegation settings, but we can only choose “delegate to”; the “from” field is based on the logged-in user.Is there a way we can fix this?Thank you :)

You are invited to join the weekly Agent and Orchestration Office Hours session focused on learning how to design, build, and operationalize AI agents.When? Weekly - Tuesdays 3:00 PM CT (Americas) / Wednesdays 8:00 AM AEDT (APAC)Where? Teams call: Join here!Each session will walk through a specific topic with a short demo and practical guidance you can apply immediately, such as:Build AI agents and understand when to use agents vs. simple actions Embed agents into workflows and orchestrations Design multi-agent solutions and master agents Connect agents to knowledge sources, tools, and external systems Implement guardrails, testing strategies, and human-in-the-loop patterns Deploy agents safely and monitor performance in productionBring your questions, ideas, or scenarios you’d like help with.

Issue DescriptionWhen you click on the Workflow Server then the Schedules table header, all existing schedules should be sorted by the selected column, but only the rows on the current page are sortedResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 08.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade, your Workflows are no longer being triggered and an error occurs.Error Message:The following appears in the Event Viewer Logs:“"[Detail]: Webhooks feature is enabled. Skipping Remote Event Receiver execution to prevent duplicate process instances.”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 08. Nintex Automation K2 (5.8) Fix Pack 31.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you access a form anonymously, a login prompt appears whilst the form is loading. When you attempt to cancel, an error occurs.Error Message:The following error occurs:“Required details cannot be accessed”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 08.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade, you are no longer able to edit multiple Workflows in the Designer and a Console error occurs.Error Message:The following error occurs:“ERROR TypeError: Cannot read properties of undefined (reading 'icon')” ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 08.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you deploy a package containing SharePoint Online artifacts, the Package & Deployment tool throws an errorError Message:The following error occurs:“String was not recognized as a valid DateTime in Post Deployment”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 08.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use a REST service SmartObject to serialize input properties, integer fields with a value of 0 are silently dropped from the serialized JSON outputResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 08.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionAfter the fix for event display names in the Rule Designer, some existing rules that use custom controls may appear outdated or broken. This happens because the designer now correctly references the displayname attribute from the control manifest instead of the control ID. To resolve the issue, open the affected View or Form, then re-select the event from the Rule Designer dropdown to refresh and restore the mapping.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

I have published a new form in a list on SharePoint Online. The form is built with the new responsive design. When clicking on “Add new item”, the form opens correctly, can be filled in and submitted without any issues. But, once the form is saved, it’s impossible to open it anymore. When clicking on it, it tries to open but the content is never displayed. I tried to republish, same issue. It’s the first time I face this problem, all others forms are readable and editable after submission. Any clue on how to solve the issue?

We’ve been working on a new, easier, SSO upgrade process for the Nintex Platform to make the process of upgrading to our new and improved SSO.  The new upgrade allows you to:  Configure an additional connection to your Identity Provider while your existing connection remains in place Test the new connection on a single tenant without impacting the existing login experience.  Once tested, rollout the new connection to your entire organisation.  Watch the brief demo here: https://nintex.box.com/s/o35hojej2sdgfnxxar3ill7qwxzufdy7As part of our plan to have all customers upgraded by July 31st 2026, we are seeking customers who’d like to participate in a beta of the new SSO upgrade process. Your participation and feedback will help shape the final experience, and you’ll have completed your SSO Upgrade ahead of the deadline.👉 If you’re interested please click here  

Hello guys,I tried to build a string within a K2 Five workflow loop. I use the join operator, but it’s not working so fair. Maybe you can help me. e.g. my titles are: Test1; Test2; Test3 and those should be conntected in a string. Like this: Test1-Test1-Test3 Here are the screenshots: I don’t know where my error is. Best regardsMatthias