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The process is simple! If you have an active Viber account, you can easily get started by either creating or activating your Viber bot.  This guide shares the whole process - with screenshots - for getting started here. Let me know if you need any help!  

Recently, I have had the privilege of working with several local government Promapp clients as they labor to establish process management as a discipline within their agencies. One of the most important pieces to a successful process management program is a clear and effective process framework. Many organizations choose to create a custom framework, while other opt to leverage existing frameworks made available for public use through various consortiums. The American Productivity & Quality Center (APQC) has developed and published many free process frameworks for download. Among these is the APQC Process Classification Framework (PCF) for City Government (available for PDF download HERE). To help these clients in their framework development, I have built the APQC PCF for City Government in Promapp and made the template available for download on our Solution Accelerator Gallery. If you are working in a governmental agency and looking for a solid process framework, I suggest you giv

An increasingly common request on the Nintex Workflow Cloud platform is to save a form without submitting, so the form can be picked up and completed at a later time. Users want to be able to partially enter information, maybe grab a coffee or a pint and finish entering the data at their leisure.  In this post, I'll walk through a workaround using variables and Nintex Task Forms that will achieve this functionality, allowing your end users to complete a form piecemeal as they see fit. This solution will be for Nintex Workflow cloud and the workflow is available in the Nintex Process Gallery  If you would like to watch a walkthrough, and see this in practice, please see the video below:  The basic components for this workflow / form will be as follows:A start form Variables for each field in the start form Set Variable actions for each variable (using start form data) A Loop A task with a form that mimics the start form Set Variable actions for each variable (using task form data) Jump

Automation is so much more than just pushing processes to robots to complete. That's why we want to meet you online April 20th to share our helpful tips with you. Save your spot to join our Professional Services Team Leader, Ziv Ilan. He'll share:  • Mapping and analyzing processes to understand their business impact• Creating a Process Design Document and supporting process documentation• Managing and optimizing automation tasks to gauge the automation impact Register here:https://bit.ly/2Qo8PHE

As a systems integrator in the Microsoft SharePoint space I often get asked comparative analysis questions on forms and workflow products. Due to the announced end of life of InfoPath, one of the more common comparisons I see is on Nintex Workflow and Forms compared to PowerApps and Flow. Since I’ve had a number of meetings on this topic with multiple clients, as well as discussions with folks at Nintex, I thought I’d share what I’ve learned. Why Compare These ProductsIt may seem obvious but I always find it important to be very clear about our argument for comparison. The primary reason I hear from client is:“We got InfoPath for free and now we’re going to get PowerApps and Flow free with our E3 licenses, why would we pay for Nintex?”No surprises here, cost is the primary driver. My comparison below will cover a lot of feature differences as to why you would pay for Nintex, and what you get for that extra cost. Some of the elements, like ease of use and learning curve are touched on a

I highly recommend watching this clip of Hanson Robotics Limited's Ben Goertzel, Sophia and Han at RISE.  These amazing robots are ready to discuss the future of humanity and how they see their types flourish over the year: https://bit.ly/3siKP6j Let me know what you think!

March saw a collection of new templates from Nintex Workflow Cloud workflows and Nintex Workflow Cloud custom connectors. If you have not yet had a chance to check out the Discover Nintex Workflow Cloud playlist on the Nintex YouTube channel be sure to review it to see how you can build workflow solutions from scratch with Nintex! Alright, now let's take a look at what was built in March. WorkflowsJob Listing Approval - Recruitee Streamline internal job listing approval processes to your Recruitee careers portal. COVID Travel Exemption Return to work travel Bitly Conversion Example Form Example of how Nintex can use Bitly to shorten a URL. Custom ConnectorsGoogle Workspace Export Google Sheets or Google docs as either CSV, PDF, XLSX, DOCX, or the corresponding Google Workspace File Types

Level up in this next webinar!  Whether you’re launching your first automation project or scaling up an existing one, the automation journey can seem daunting.  Meet us online on April 8th, where Ziv Ilan, our Professional Services Team Leader, will be breaking down the steps to successful process discovery, including: • How to build your process discovery journey to create the most impact on your organization• What business insights can be drawn from process discovery• Best practices on using Kryon Process Discovery to scale your RPA Save your spot here:https://bit.ly/31LOajc

Let's share some success stories! Learn how Kryon Full-Cycle Automation streamlines processes for CP All, Thailand’s sole operator of 7-Eleven convenience stores:https://bit.ly/3wpcKof 

Join our webinar on Tuesday, April 6th to find out!  Kryon’s Wizard of Wizards, Marlon will share troubleshooting techniques for automation wizards including how to: • Handle issues that can occur before runtime• Navigate runtime issues• Use advanced commands to simplify development Watch it here: https://www.brighttalk.com/service/player/en-US/theme/default/channel/17630/webcast/470632/play?showChannelList=true 

There are several interesting use cases for RPA! This is especially true when it comes to COVID-19 and the new world of work. For example, check out how Kryon's off-the-shelf V-Bot enables quick and efficient mass scheduling of COVID-19 vaccination appointments:https://www.youtube.com/watch?v=3vcRwj6CG5U 

After conducting months of research and collecting valuable feedback from our Nintex customers, we are extremely excited to announce that from early November, we're releasing a new Nintex Analytics portal! Here are some key improvements we're delivering with the new Nintex Analytics portal:Scalable infrastructure: the new portal has been built from the ground up using Azure Data Lakes,  which ensures a performing experience and enables deeper insights across your Nintex process platform. Data Accuracy: by rebuilding our data infrastructure from scratch, we were able to ensure data accuracy as a first and most important goal. We know how critical data is for key decision-making and that had the highest focus from our Engineering and Product teams. Ease of Use: Smooth migration from Nintex Hawkeye, little time to get started Single sign-on: users can now leverage their Nintex Customer Central credentials to sign in, reducing friction and time wasted to remember separate credentials. As a

Recently, I created my first connection to Microsoft SQL Server from Nintex Workflow Cloud. My target database was hosted in SQL Azure. Because I was using SQL Azure, I encountered a few minor snags that I thought I would share to save others some time. As you might expect, setting up a new SQL connection requires 6 values to be specified:Connector - Select Microsoft SQL Server from list of available connectors Connection - Give the connection a friendly name Database Host - Server hosting the database Database Name Username Password My first attempt to create the connection returned a generic error message:Connection ErrorAn error has occurred with creating your connection. Please try again later.To troubleshoot this the first thing I looked at was the format of the value of the Database Host value. This value corresponds to the "Server" attribute of the SQL connection string. For SQL Azure, the standard format of the server attribute is: tcp:[serverName].database.windows.net,1433 So

Alistair Cloke, our VP of Customer Success Programs, revealed in his blog article “7 Years of growth in the Nintex Community”, that the Nintex Community is about to be relaunched with a brand new design and structure. I am happy to let you know that these changes will be coming next week! WhenOn 30 March at 00:01 (PT) | 09:00 (CET) the Nintex Community will be placed into read-only mode. You will be able to view content but will not be able to post during this time. This downtime is expected to take between 5 – 10 hours.The new structure will allow you to quickly access content based on product/capability, with quick links to relevant information. The refreshing clean design is just the first phase in creating a community that works for you! If you need any assistance during this time, our normal support channels will be fully operational. If you have any questions or concerns, please contact us at Nintex.community@nintex.com  

Nine new Nintex Workflow Cloud connectors!  We're continuing with our connector acceleration rollout! I'm excited to announce nine more connectors are now available: K2 Workflow and Task  Postmark  SendGrid GoToMeeting  Bitly  Recruitee  Cloudmersive – Convert Documents  GitHub TinyPNG  K2 Workflow and Task: Nintex K2 Cloud is a powerful low-code process automation platform. K2 Workflow and Task is a workflow service developed by K2. You can start a workflow, retrieve the details of a workflow, retrieve all workflows, perform task actions, get the details of an asynchronous server event, and complete an asynchronous server event. See the K2 Workflow and Task connector topic to find out about the available actions and data source.  Postmark: Postmark is a platform that allows you to send and manage transactional emails, usually related to account activity or a commercial transaction, quickly and reliably. See the Postmark connector topic to find out about the available action.  SendGrid

I jumped right in to building a form... I got this! I plugged away adding items as fast as I could and before I knew it I had a decent size form put together. Time to run it! Well. yeah my layout in the forms designer looked a whole lot better than in runtime. Controls were overlapping, pushed to the left, pushed to the right........ When applying rules especially hiding and showing items would totally shift items at will. I got some great support from Nintex after many hours of struggling to get the form to behave the way I wanted it to.Bottom line: Panels Avoid just dropping items on a form. Use panels to group your form elements into logical sections.Here's an example of how Panels helped solve a problem: I applied a rule that would hide the text seen below after a date was entered into the form. Just laying the controls on the form, when the rule executed, the remaining controls would shift and end up on top of each other. By adding a Panel to my form and I placed all of the contro

Sometimes we have disconnected data in our form that we do not require in the underlying list, but may need as part of our workflow process.In this example I show you how to utilise the very helpful Form Data available in Nintex Workflow to pull information from the form that submitted the data in the first place. List SettingsCustom list with title field as standard called "FormDataDemo" Form SettingsCustomise the "FormDataDemo" list using Nintex Forms Add Single Line Textbox control to the form with the following settings: Name:  UnconnectedTextBox Connected to:  Not connected Data type:  String Publish the form Workflow SettingsNew nintex workflow on list "FormDataDemo" Start when items are created Query XML action: XML source:  XML XML:  {ItemProperty:FormData} Output 1 - XPath:  /FormVariables/UnconnectedTextBox Store result in: New variable "vTextUnconnectedTextBox" Log in history list:  vTextUnconnectedTextBox  Of course you are likely wanting to work with that value, not

A while back I wrote this blog about copying attachments from a list item to a document library. Well times have moved on and technologies change. I'm currently learning my way around O365 and of course Nintex Workflow and Forms for the platform. My requirement this time was similar, but with a twist. I'm creating a Mobile App that will allow frontline users to go out to sites and fill in inspection forms. The customer is keen for these inspections to be visually orientated so therefore they're going to be taking pictures on tablets to provide evidence that a section has met standards. At least 1 photo needs to be taken for each section. A section is going to be a particular area of the store (Front of House, store room etc). We then need to be able to easily identify section the photo was taken via metadata.To achieve this we created our form with an attachment control for each section. This gives the user a nice easy way to associate the pictures with a certain section, and crucially

Due to the launch of and upgrade to Nintex Analytics, support for and access to Nintex Hawkeye will end on May 3, 2021. If you have not yet upgraded to Nintex Analytics, you will need to do this before May 3, 2021. See the Nintex Analytics quick start guide for information on how to upgrade to Nintex Analytics in 5 easy steps. If you have already upgraded to Nintex Analytics, you don’t need to take any action. Why has Nintex Analytics replaced Nintex Hawkeye?Nintex Analytics provides the same great functionality you had in Nintex Hawkeye, plus much more. Based on feedback from customers like you, Nintex Analytics was built to ensure data accuracy and scalability while continuing to provide easy-to-use reporting capabilities. With Nintex Analytics, you’ll have a robust infrastructure, pre-built dashboards and a wide variety of widgets to give you visibility into workflows across your entire Nintex deployment.The construct of lenses in Nintex Hawkeye will no longer exist in Nintex Analyt

A question was posted about delegation the other day and it made me realise that there is quite a lot to know about delegation that can be picked up along the way, so thought I would blog about everything I have learnt to date!Tasks that allow delegation:Assign flexi taskIn the configuration of this action the workflow developer has a few of options for delegation:Action tab – Allow delegationThe help for this option states:When this option is selected, the assignee at runtime can delegate the task to another user. Changing the 'Allow delegation' option on the 'Action' screen is the same as changing the 'Allow delegation' option for all assignees on the 'Task Notification' ribbon option.This means that when the task assignee opens the task to respond, they will see a link to delegate the task to someone else.  They can choose this person on a task by task basis.  The link will look something like this:Task Notification tab – Allow delegationThe help for this option states:When this opt

In part one of this series we reviewed using a Google Doc as a template with the Generate Document action in Nintex Workflow Cloud. In this example we'll go into some more detail around adding Document Generation tags into a Google Sheet and appending rows using the new Google Sheets actions before generating the document. As was the case with the Google Doc setup from the previous post, we will be using the Google Workspace Export Xtension from the Nintex Process Accelerator gallery.   If you'd prefer to watch a walkthrough rather than read about it, please check out the video below.  To start, you will want a Google Sheet to work with. In my example I've created a new Google Sheet titled 'New Spreadsheet'.  Within this sheet you can put some header information where you might be including repeating data. Additionally you may want to configure some labels for static data. In my example, I included a 'Name' label in the cell next to where I plan to bring in data.   Once the Google shee

When the Nintex Community was first launched in 2014, its main purpose was to provide an online forum where Nintex customers and partners could ask questions, find solutions, and share knowledge.  If you were one of the early participants in the Nintex Community, you may recall that this is what it looked like!How far we’ve come!Obviously, the Nintex Community site that we all know and love now no longer looks like that, but it’s always nice to remember where we started. Seven years and 20,000+ registered members later, the purpose of the Nintex Community hasn’t changed. Rather, the Nintex Process Platform has evolved. From product redesigns and new capabilities, to an increasing number of resources available, Nintex has continued to grow and support our customers. And since 2014, we’ve acquired four companies:Drawloop, which is now Nintex Drawloop DocGen®, providing document generation capabilities. Promapp, which is our product Nintex Promapp®, adding process mapping capabilities. En

If you have a requirement to automate tasks with Chrome or Internet Explorer, Nintex RPA can help you out. Nintex RPA allows you to configure actions that will replicate clicks, keystrokes and copy methods to push and pull data from the web. Some of the most common actions used are 'Send Value', 'Select Item', 'Click' and 'Get Value'. And we will cover these popular actions below as we navigate an FDIC page: Targeting       When using Nintex RPA to interact with either Chrome or IE, you will need to use the targeting tool.The targeting tool looks like a crosshair and it’s located at the upper left corner of the Nintex RPA app. You must click-and-hold the crosshair icon and hover over the portion of the web page you’d like to interact with. Once you are highlighting the part of the page you’d like to select, you can then release the crosshair. After releasing, you will be re-routed to Nintex RPA and see a list of tailored actions that you can use to interact with the highlighted portion

I'm a fan of Kryon's “decision helper”! You can check out the guide to see how you can find the right automation method to employ for your workflows and wizards during development here. Have any questions about the process? Let me know in the comments below!

What is Azure Data Factory?In essence, it is a service that lets you transfer data between systems, bi-directionally if you require it to. Azure Data factory has a vast number of connectors available, making it really easy to import (and export) data from pretty much any standard data source out there. Some examples include: Azure SQL Excel (why is this not in a DB?) Microsoft Access MySQL OData Oracle REST services SAP ECC ServiceNow  Why should I care?Most companies understand the benefits of moving to the cloud and have a roadmap in place to get there. The challenge is that not all systems move over to the cloud at the same time. And as we all know, most applications make use of more than one data source. This creates a chicken and egg type of dilemma, what system moves to the cloud first and how do we keep the dependent systems still stuck on premises functional? We can pay for a VPN or a similar solution that creates a tunnel between our on-premises network and the