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 We're excited to be answering some of the most frequently asked RPA questions across the web! Check out what these RPA specialists had to say about making a splash in the RPA industry with a C# background:  1) "The shorter answer: 'yes'! The longer answer: Expanding your skills is something that we should always be doing. The more you can get into the habit of perpetually learning, the more you’ll survive and thrive in the exciting (and scary) years ahead. What is more important than having C# programming skills is the mindset and mentality that you have. That fits very well with any RPA platform. In reality, you’re not going to be doing too much programming - which is why we've had career changers like audit managers and tax consultants join our organization as RPA developers. However, knowing how to program is going to make you stand out and be confident that you can tackle any project.  Most importantly - if you are looking for entry-level RPA jobs when you have zero hands-on RPA e

SharePoint web services can be used to manage content, as well as site settings and some configuration. You can read more about the SharePoint REST service here. Nintex Workflow Cloud provides many out of the box actions for provisioning of objects in SharePoint Online; however sometimes we might want to apply further settings to newly provisioned sites and site collections than those actions allow.  Enter the new Call a SharePoint web service action!  In this example we'll see how site provisioning form has been created in NWC, with options to allow the requester to specify particular commonly used features they would like to have activated on their new site. Our simple form below offers the requester the ability to switch on the following features in the new site collection: Document Sets Document ID Service Open Documents in Client Application by Default (instead of the web app option) Here's the form:  Our workflow has a simple approval step - if approved it will go on to create a

#RPA #Scalability #Robotics #Robots #Automation #ProcessAutomation #ProcessDiscovery  What can you do to prepare your business for the next disaster?  Join us in our on-demand webinar, where we cover scalability as a barrier of RPA in enterprise organizations. We'll share innovative solutions that will keep you prepared for the business interruptions of the future.  Meet us online, and we'll share:  -Why only 13% of enterprise RPA solutions utilize more than 50 robots and how to get that number to 500+-How automated process discovery eliminates the cost of expensive consultants and delivers a three-year ROI rate of 352%-How to solve scalability and TCO issues by moving to the cloud with Full-Cycle Automation as-a-Service, the future of RPA.  Catch up with us here: https://bit.ly/3tobG32    

Hello RPA Community, It’s been about two weeks since we released Nintex Bot 17.4.1. Thanks again for your patience while we worked through the issues with 17.4.0. Like I mentioned in my previous posts, we introduced changes that were meant to increase the reliability and stability of Bot and its communication with RPA Central over the course of the last few releases, starting with 17.2.0, and had completed those changes with 17.4.0. We also introduced support for Shadow DOM in that release. However, we found that some new issues cropped up with some of your botflows and some old issues came back after our releases. To make sure 17.4.1 had what we had intended for in 17.4.0, we redoubled our efforts to make the communications across the RPA platform even more robust and reliable. DetailsIn 17.2.0, we made changes in Bot to make sure our communication with RPA Central was as solid as possible. This was causing some status mismatches and jobs not being assigned properly.In the same releas

IntroductionThere will be certain circumstances where one would start an NWC process, have some records written to a third-party system and then pause processing of the NWC process while waiting for the external system to process these records. Once these records have been processed, NWC should then continue the process as these processed records can then be used by the process. For example, if we have received some shipping containers, the contents will need to be inspected and the results entered into a separate system that cannot be called directly from NWC. There is a batch job that runs once every 30 minutes, which will process these items and mark them as inspected and received. Once that is completed, we need to tell the NWC process to continue down the payment process.As a side note, this particular example could be a good fit for RPA, which can be initiated from NWC as well. The SolutionA simple way to implement this is to use a task assigned to a system account. At the end of

Hi All How to Update Multiple Values Select Lookup ?    We can Update Multiple Values Select Lookup column using REST API in Nintex WorkflowWhy Rest ?   When you are using SharePoint Default Update  Action to update, you will get below error, to avoid this we have use REST API  Error Detail  When use Update List Item Action {"error":{"code":"-1, Microsoft.SharePoint.Client.InvalidClientQueryException","message":{"lang":"en-US","value":"A 'PrimitiveValue' node with non-null value was found when trying to read the value of a navigation property; however, a 'StartArray' node, a 'StartObject' node, or a 'PrimitiveValue' node with null value was expected."}}} Bad Request about  this error you may heard, like Microsoft bug or Nintex  bug we cannot update multi select lookup column in SharePoint online Etcbut  We Can Update here you can get the solution for that,using REST API we can update the Multi select lookup column.  Key Point are 1)Pass value in array  =  [21,42]2)Column name id      =

IntroductionWith Salesforce making the transition from classic to lightning, I wanted create this blog post to demonstrate how Nintex RPA can work within Salesforce lightning and can easily create new accounts using data from an excel spreadsheet.   Walking through the BotflowThe Botflow I am walking through in this blog is available to download from our Nintex Gallery at this link. Place the folder with the spreadsheet on the desktop and you will need to update the credentials variable for Salesforce, and the variable for the Salesforce URL to point to your Salesforce tenant.  Let’s say you have a spreadsheet full of new account data, maybe from attending a conference or migrating to Salesforce from another line of business system.  Instead of having an employee enter 100’s or 1000’s of lines of data into Salesforce lets show you how we can accomplish this with Nintex RPA. The spreadsheet we are working with for the demo has a small subset of data that we will be using to create the a

We are happy to announce that in the last quarter, we released new on-demand training for Nintex Workflow Cloud. This is a popular product and to cater to our ever-growing customers’ need, we have created and released a brand-new series of courses that covers all the foundational concepts for this platform. Wondering what’s new? Why should I take this training? How will it benefit me? We have answers to these commonly asked questions. See below: What’s New:The on-demand training is divided into 4 recommended courses: Each of these courses is carefully designed keeping in mind the concepts, and topics, along with hands-on experiences to practice those skills. The courses are designed to make it engaging through interactions, media elements, and simulations, along with providing some additional handouts for quick reference. To even make it accessible, the training has voice overs that will make your learning experience richer. Do not forget the end of course feedback, to share any sugges

#RPA #CustomerSatisfaction #CustomerService #RPAUseCase #Robotics #ProcessDiscovery #ProcessAutomation  Call centers are on the frontlines of customer service and can also make or break a customer's experience with a company. How can RPA help to maximize sales and customer satisfaction through fast, reliable, and personal service? By:  A) Getting your customer service reps up-to-speed With the right RPA solution, it's easy to make your customer service reps have the training they need to thrive with a minimal investment in time and resources. The way it works is simple: robots efficiently guide your new hires through the procedures they need to know via on-screen balloon tips. This can work for directing employees in what they should say, things they should keep in mind, and processes they should utilize for fast, personal, and reliable service. Kryon’s attended automation can do exactly that. B) Improving customer satisfaction  By automating many of the repetitive tasks that can consu

We’d like to offer our members a new area where you can discuss anything about the community: the Community Hub! If you would like to give us feedback, need help or would like to know how any of the community features work, we can show you or create any new community guidelines you may need. We will also share any exciting community related news with you here! This area is for you.  For all Product Feedback and ideas, you should still use Nintex User Voice. Be sure to check out our new Analytics section as well! Make your voice heard and participate in our survey here!

 Especially in the domain of contact centers, today's consumers demand quality service. Here are a few examples of what we mean and how RPA can help:  -88% of customers won't wait more than 5 minutes for service-72% expect customer service reps to already know what they have purchased-67% admit to having higher standards for customer experience than ever before.  So what can RPA do to help ensure a better customer experience while saving businesses the time and stress involved? It can empower contact centers to offer superior service, boost sales, and minimize costs - often at the same time. Here's a recent example of just how much time can be saved:  -60% of customer service reps shared that their company doesn't always give employees the technology needed to address customer service challenges.  Recently, a contact center for a subsidiary of a large insurance company  began using Kryon Unattended automation. As a result, one of its newly automated processes saved its team an estimate

Objective of this project is to ask vendors and partners fill out a form with their company details. This information needs to be saved in SharePoint for internal team to look over and process further. The supplementary documents uploaded with this form also needs to be available internally. The attachment control in NWC form uploads all the files to Default file storage. The available locations for default storage is Dropbox for Business, Box, Citrix ShareFile, Google Drive and MS OneDrive for Business. Files cannot be saved directly into SharePoint (as of now). For this example, I am utilizing MS OneDrive for business to store the files. Here is what my workflow looks like:The first step in the workflow is to create the item in the SharePoint list using the information submitting in the form. Then comes other steps.I'm counting the number of attachment to check if the count is more than 1. This mean the workflow will execute the loop only if there is an attachment. You do not have to

Today, we are excited to announce the Nintex Intelligent PDF Forms Converter for Nintex Workflow Cloud is now available for purchase!If you are not familiar the Intelligent PDF Forms Converter (IPFC), the IPFC is an AI-based capability within Nintex Workflow Cloud Forms that allows you to instantly convert static PDFs into interactive digital forms with just a few clicks. To see the new capability in action, check out the video below.

We've consulted a few RPA specialists to learn more about the future of RPA and the role itwill play in the IT industry. Check out what these experts had to say:  1) "The future scope of RPA is very high. According to a recent report by McKinsey and Company on emerging and disruptive technologies, it is predicted that automation technologies, such as robotic process automation (RPA), will have a potential economic impact of nearly $6.7 trillion by 2025. Given these statistics, it’s obvious the growth of RPA is happening quickly, and RPA is poised to grow into one of the leading technological platforms and is expected to become a standard for positive business outcomes and performance."  2) "RPA will be one of the biggest game-changers in the IT industry.  Every company wants accuracy, increased productivity, decreased costs, etc. Automation is the answer for these goals. They will augment humans and will help them in various tasks. Rule-based , mundane, and repetitive tasks can be auto

This blog describes how to enable "Document Generation" feature on SharePoint 2013 on-premise server.Prerequisites: Nintex Live is installed and running on your farm.Go to Central Administration > Nintex Workflow Management > Nintex Live and external Settings Click on "Enable" next to "Enable prerequisite service" on top. Under Nintex Live heading, click on "Activate" next to "Document Generation capability" feature.The above steps makes the "Document Generation" feature start and running.Now, you have to add "Document Generation" workflow action to allowed workflow actions on your farm.Go to Nintex Workflow Management > Manage allowed actions Check/Select "Document Generation" workflow action. Click on "OK".Now, make sure you see "Document Generation" workflow action available for use. For that, create a workflow and from workflow actions, type in "document generation" or go to "Lists and Libraries" category, you see the "Document Generation" workflow action available.

Today we released both RPA Central 2.4 and Nintex Bot 17.4 that includes Role-Based Access Control (RBAC). This is a big milestone for RPA to bring a new level of management to botflows. Thanks to all of the people involved in getting this feature built, tested, and released! If you were helping us test the beta, you can upgrade to these new builds. Summary of the RBAC FeatureNew in this release is an additional role – Participant. Those in this role are able to run botflows and view instance data. This means there are three roles in RPA - Administrator, Designer, and Participant. Nintex RPA is also introducing a new concept of Botflow Permissions. What you can do in RPA is based on your role and botflow permissions. So, for example, if you are a Designer in RPA but don't have permissions to a particular botflow, you will not see that botflow in the list of botflows that you can open and edit. If you're a Participant, you can only run botflows that 1) are Published, 2) are designed to

When you want to do a complicated calculation and get it into a document... and into a customers hands do you want to keep the end result? This could be a total, average, year to date… really anything on the right side of the equal sign after the left did all the work. It's not new information Excel can do some very impressive calculations. Did you know you can push those values from Excel and into Word, Powerpoint, PDF or even to Salesforce itself? While reading this I am assuming you already know how to tag a document. If not refer to below… Blog & Help Documentation Let's use a simple use case. You are generating a quote/proposal and you have some type of finance calculation. For example maybe you have a competitive price calculator. Whatever calculation... the method is the same. What are we trying to avoid? Press button - Get Document - Manually Edit & Calculate it till finished - Send it out. How does Excel effect above? Press button - Magic Happens - Get Final Version &a

#ProjectManagement #Robotics #RPA #RPADeveloper #ProcessDiscovery #ProcessAutomation At Kryon, we're taking a look at some of the most frequently asked questions about RPA across the web. Check out what these RPA specialists have to say about project managers upleveling their skills with RPA. Can it help project managers broaden their horizons? Discover more through the insights below:  1) "There is plenty to go around for everyone in the RPA domain, including RPA project managers. There are top roles like RPM (robotics process managers), success managers, and more. There are plenty of resources to learn RPA, and many companies are beginning to sponsor RPA implementations or have an existing CoE set up for RPA."  2) "Absolutely! While there aren't many project managers required for RPA-based projects, a PM can learn RPA without a strong coding background. Check out courses online! See what interests you, especially when it comes to business processes or setting up a CoE."  3) "I worked

IntroductionThere are certain scenarios where a running process will need to wait for input or a trigger from an external system or process. One can always create a polling mechanism in the process, but that adds unnecessary overhead and is not a real-time trigger; if the external call comes back a second after the polling mechanism checked for updates, the process will need to wait another full cycle before processing is initiated. Example scenarios include waiting for an external system to complete batched or nightly jobs, long running transactions potentially involving multiple line of business systems or even something simple as a human completing a task in an external system. To cater for scenarios like these, the K2 platform has the concept of an asynchronous event, where pretty much any SmartObject call can be configured to wait for an external call before proceeding to the next step. The advantages of taking this approach are:No overheads when compared to polling. The SmartObje

#RPA #RPAAutomation #RPADeveloper #ProcessDiscovery #ProcessAutomation #Robotics It involves a full-cycle approach from discovering and mapping processes and variants, creating and optimizing wizards, managing robots in production, and analyzing the impact on the organization.  Are you ready to become an expert on the best practices for implementing full-cycle automation?  Catch up on our on-demand webinar with industry leader, Ziv Ilan, as he shares the ins and outs of:  -Mapping and analyzing processes to understand their business impact-Creating a Process Design Document and supporting process documentation-Managing and optimizing automation tasks to gauge the automation impact and much more!  Grab some popcorn and join us online here: https://bit.ly/3rYajr6 

Nintex K2 Cloud provides customers with a robust platform to build apps in a SaaS offering that doesn’t require the day-to-day management or on-going support of other K2 infrastructure. Many customers needed a way to access their on-premises line-of-business (LOB) data within K2 Cloud. As a result, we initially introduced customers to our K2 Cloud Secure Data Access (SDA) offering. After speaking with many SDA users, we learned that it was not the perfect solution for your day-to-day business needs. As such, we are excited to announce an improvement in this offering — Nintex K2 Cloud On-premises Data Access (OPDA). OPDA is the future of our on-prem data access strategy for K2 Cloud customers that want to build apps in the cloud and interact securely with data that lives on-premises and behind your firewall. This data is made available to your K2 Cloud tenancy using a network appliance that will be deployed within your private network.  What this transition means for you…While the outco

The new look and feel of Nintex Promapp is now here to stay.We understand many clients have a preference for the old theme and some of the functionality that is now retired. With the transition to the new theme, we want to reiterate that our focus is on providing a consistent experience across the Nintex platform, while also improving accessibility for people who use our products.Going forward, we plan on continuing to make incremental improvements to the look and feel of Nintex Promapp, and we continue to value your feedback. If you have ideas or improvements you would like to see in Nintex Promapp, please post on UserVoice. If you find something that isn't working as intended, please reach out to our friendly support team by emailing support@nintex.com.

We are nearing the release date of the next Nintex K2 Five release, version 5.5. As always, customers can upgrade from any prior supported version to this latest release.  In order to continually innovate and bring new and exciting features to K2 Software, we must say goodbye to some old components. In K2 Five 5.5, there are several components that have been blocked or removed. If you must remain on one of the deprecated technologies, do not upgrade to K2 Five (5.5) and instead remain on an older version.Deprecated Functionality and components In order to continually innovate and bring new and exciting features to K2 Software, we must say goodbye to some old components. In K2 Five 5.5, there are several components that have been blocked or removed. If you must remain on one of the deprecated technologies, do not upgrade to K2 Five (5.5) and instead remain on an older version. Make a plan to remove your dependency on deprecated technologies as soon as possible, so you can upgrade and ta

We at Kryon have been working hard on product improvements and upgrades to both Process Discovery and Robotic Process Automation (RPA). We are eager to share with you the amazing results. Join our experts for a session that includes twice the excitement! Come and learn about Kryon Process Discovery version 21.5 which includes:- New and Enhanced Discovery Algorithm: Kryon's ground-breaking new Process Discovery algorithm is here to push the limits of data processing- A New Way to Discover Processes: An improved “Discovery” page- Preview Real-Life User Processes: Watch a video simulation of how the process was done IRL by the user- New Dashboard: Leverage a new home page for the business analysts, containing valuable information and insights, alongside quick access to the recent discoveries and to the process library AND…Version 21.4.1 of Kryon RPA which includes:- Console+: Get acquainted with the new and simplified Task and Robot management. The new console features a smart Queue - Man

This month I’m going to share some quick tips with you on how you can make the most out of your time on the Community. Did you search?Before starting a new topic, use the Search engine to check if a similar question has already been asked. As you start typing your query into the search box, similar topics will appear. To view any of these articles, simply click on the title. A green check mark next to the article shows that this question topic has been solved. Didn’t find what you need? Ask a question!If no other question matched yours, ask a question in the relevant product forum. Create a title that summarizes your issue or question, so others can see what the post is about.A good title should (where applicable): Include the activity or action    Include a unique part of the error you’re getting    Describe the item you’re having an issue with.      About your questionIt is vital to give as much detail as possible for others to understand what you’re struggling with and what you