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 Symptoms I have an appified sharepoint list that gives a 404 error for both the edit and display forms. I am a domain and site collection admin. The Edit form is the default edit form created by k2, I had edited the new and edit forms before testing any of the forms after the initial K2 Appification. Diagnoses The 404 error is returned when calling the following http request, from fiddler:http://sharepointsite/_api/Web/lists/getbyid('40aa0c8a-2a42-462a-9b82-99e22d0c2f92')/items?$select=FileLeafRef,FileRef,FileDirRef,ContentTypeId,Title,Employee_x0020_Name,a_x002e__x0009_Title_...20substringof('_.000',FileLeafRef)%20and%20startswith(FileDirRef,'/Lists/Exit2')and$top=1 Resolution The issue mentioned on this ticket is fixed in 4.7 and we handle the REST calls different that fixes this issue. I cannot repro this on 4.7For 4.6.11 you can try the following workaround: Edit the SHAREPOINT web app web.configFind the requestLimits node under hiddenSegments and replace with the followingFind th

 Symptoms Implemented a custom K2SQL user manager using the following tutorial:https://help.k2.com/kb001357Now moving away from the K2SQL named user manager to another custom manager with a label of WL. The K2SQL user manager worked well however, with the following config file, whenever we log into runtime prefixing the username with "WL:", it still pickups the K2SQL context. I've even removed K2SQL altogether in the config and I'm experiencing the same issue. All Workspace and SMO user manager operations work with the WL label, just not runtime auth. Why is it still logging into runtime as K2SQL.C:Program Files (x86)K2 blackpearlK2 smartforms RuntimeWeb.configPlease inform... Diagnoses N/A Resolution On the Manage Claims form (on K2 Designer site), select K2SQL and click edit. Then add the followings to the Security Label section:Original Issuer set to FormsSTSClaim Type set to http://schemas.K2.com/identity/claims/securitylabelnameClick OK to save the form. Restart k2 service, do an

 Symptoms I need to get a list of all the existing forms and workflows in K2 server. If a form is linked to a workflow, then how can I get the details of such connections too. If possible, I should also like to include the creator of the form and last instance created date. Diagnoses How To Resolution There is no out of the box way in K2 to export the dependency of forms and workflows. However, the information is there and accessible via K2 Designer and Package and Deploy.Resolution: The information you?re looking for can be found in K2 Designer. This will surface the properties of views, forms, workflows, and SmartObject when they are selected. It will also show you where they are use when you expend the item.You can create a new package with the K2 Package and Deploy tool. This will analyze the items and show you dependencies not in the same categories.Workspace will export a list of the current processes in your environment. 

 Symptoms After an upgrade to 4.6.11 the following happened:When executing a smart object from the smart object service tester that gets information from SAP, it works correctly and returns data.When opening a form that uses the same smart object it does not work. Error message is 'Name or password is incorrect (repeat logon) Name or password is incorrect (repeat logon)' Diagnoses n/a Resolution We resolved this by recaching the K2 SSO credentials in workspace.  

 Symptoms User was receiving the following error when calling a subworkflow:72902167","2016-12-12 11:49:33","Error","General","28083","ExtenderExecuteError","ProcessInstance.HandleException","28083 ServerEvent: Object reference not set to an instance of an object.Server stack trace:at SourceCode.Workflow.Runtime.Extenders.CodeExtender.OnExecute(Object context, XmlElement data, ResolverManager resolverManager)at SourceCode.Workflow.Runtime.Extenders.ResolverExtenderBase.Execute(Object context, String data)at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]and outArgs)at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg) Diagnoses When trying to call a child process that updates a list item K2 does not understand that the process is started from a list and so you have set the "Update List Item" event a specific way. Resolution If you look here ate the documentation:http://help.k2.c

 Symptoms When registering a sql server service instance in a distributed environment, using just the ip address fails. Diagnoses n/a Resolution To make this work use one of the following formats:[SERVER NAME][NAMED INSTANCE] or [IP ADDRESS][NAMED INSTANCE]  

 Symptoms We are attempting to create a composite smartobject that has service object methods from a SQL Stored Procedure and a web service call. We are seeing that when we go to add the second service object method in K2 Designer we are unable to expand out any of the categories to get to the service objects. It will attempt to load but nothing shows up. Diagnoses Customer does not have Visual Studio installed so we can not get around this issue at this time by creating the composite smartobject there. This is a known issue with SmartForms on version 4.6.11. It is resolved in the SF rollup patch. We will go ahead and apply the patch to see if this resolves the issue.We had some issues with the automated installer for SF Rollup 4611.32 and it did not properly apply the fix. After running the automated installer we saw that the behavior did not change. We attempted the manual install of this patch as well but saw same behavior. After more investigation we saw that after sending the zip

 Symptoms Remove K2 icons from SharePoint Online ribbon Diagnoses The right way to remove the icons is to uninstall the app from the site collection via the App Catalog site.IE: Uninstall the activation and removed the Deployed app.In this case the App Catalog was deleted before this was done. Resolution A custom app was created that can remove the app icons. 

 Symptoms K2 for SharePoint workflows and forms are inaccessible.Multi-factor authentication was enabled on my Global Admin account which I use to register all the K2 for SharePoint apps.This has now caused any interaction with K2 for SharePoint to give the following error message:AAD AuthorizationOAuth Error: Code=interaction_required : Description=AADSTS50076: Due to a configuration change made by your administrator, or because you moved to a new location, you must use multi-factor authentication to access '00000002-0000-0000-c000-000000000000'.Trace ID: 23ee1cce-d6f3-4eab-8c6b-5059b49fb33fCorrelation ID: 1c59d8b0-c4d2-43c3-9ebf-1ea45e6d9180Timestamp: 2016-12-01 17:19:54Z : ResourceID=d8b0bc6d-f11c-417c-9db5-78d1244d00dc : PrimaryCredentialID=453b29e9-1b85-45bf-9dfc-bcbffe17d9f8 : ResourceAudience=https://graph.windows.net Diagnoses n/a Resolution MFA was disabled on the account used to register all the K2 for SharePoint applications and this allowed registration to go through succes

 Symptoms  Update AAD User Workflow Error AAD > Update users properties wizard error with "Insufficient privileges to complete the operation"   Diagnoses  The initial Access issue was due to the app not having the following permission / consent "Access the directory as the signed-in user" We added this to the set of app permissions. After this we got 1 step further and still got issues updating a user's properties. Error "Unable to update the specified properties for on-premises mastered Directory Sync objects or objects currently undergoing migration" This doesn't seem possible using graph API like we do in the broker to update user object properties where the directory synchronization is enabled. https://social.msdn.microsoft.com/Forums/sqlserver/en-US/af9359ab-b269-455a-9a58-a2f21c37e9c6/getting-exception-when-updating-the-property-of-user-object-on-premise-ad-synced-with-waad?forum=WindowsAzureAD  Resolution When you have directory sync setup to sync AD to AAD, the Graph API can

Hi. We've created a staging-environment running on K2 BlackPearl 4.6.8 (same as the the existing servers DEV/PROD).The install is pretty vanilla, and all checks and configs check out. We've then deployed our existing processes (using the Package and Deployment tool) from TEST to the staging-environment.When we do a dry run of a process everytinhg runs normally, but  when child processes are started they run on the PRODUCTION server.Which is ... not great. I've checked and double checked the config on stage, the configu analysis runs fine and all environment vars are good. Anyone have an idea where the reference to production can be coming from?(No files have been copied from production to stage.)  Thanks. :)  

 Symptoms There is a SharePoint list with 2000 employee records. The is a status field we set to start a K2 workflow we have developed. The workflow starts on-item-changed of the list. We kicked off about 2000 instances. The workflows were successful but when there were only 70 left - the workflows stopped. We now can NOT start any new ones or resume the 70 left to do. This needs to resolved before employees return to work in the morning. It is impacting the entire company. Diagnoses This issue was investigated on an after hours call. During the session we noticed that the MSMQ was getting clogged up with messages. This queue would contain all the process instances triggered by a SharePoint event as well as client event notifications that are waiting to be sent out. Resolution After a while, we noticed that the number of messages in the queue was going down gradually. This could be the reason why it took a while for instances to appear on Workspace and why the remaining 71 have not bee

 Symptoms IssueThe client was unable to open k2 designer as the query to SQL would time out and then raise an error of root element is missing Diagnoses Diagnosis:We found that there were some +- 125 process instances linked to +- 7000 events that was completed but never archived or stopped. Resolution Resolution:We completed the process instances that we found by updating the status to Status + 100 to allow us to identify the processes later if needed and to ensure that k2 does not try to action these processes.After this was done we restarted the k2 hostserver and the performance was back to normal and the client was able to open designer. 

 Symptoms  After upgrading to 4.6.9, Smartforms on runtime keeps on loading when opened in IE11 and IE10. This behavior does not persist on other browsers such as Chrome.  Diagnoses  This is caused by a missing key (AnonymousResources.ashx) in the runtime web.config file  Resolution Edit the runtime web.config file as described below.Locate the following section: <add key="Forms.Compression.ExcludedPatterns" value="Image.ashx;UserImage.ashx;File.ashx;ResourceJson.ashx;UserResources.ashx;SharedResources.ashx;CombinedResource.ashx" />   And change it to: <add key="Forms.Compression.ExcludedPatterns" value="Image.ashx;UserImage.ashx;File.ashx;ResourceJson.ashx;UserResources.ashx;SharedResources.ashx;CombinedResource.ashx;AnonymousResources.ashx" />   Perform iisreset to apply the changes.  

 Symptoms Authorization Issue with K2 App O365 Diagnoses The below error is shown when trying to view a form on SP page:AADSTS90093: This application requires application permissions to another application. Consent for application permissions can only be performed by an administrator. Sign out and sign in as an administrator or contact one of your organization's administrators.This error is usually surfaced when there is an issue with the OAuth token. Resolution When you see this error AADSTS90093 during the opening the K2 form or any K2 components on SharePoint Online. This means that K2 app is not trusted and you have to re-trust this app. Go to K2 Management -> OAuth -> Tokens and delete the old authorisation tokens. After that you have run registration wizard and during this process you create new app OAuth token and the issue disappear. 

Hi all,I just had some issues with the WorkFlowHistoryList growing wildly a needed to be purged.I know that I can examine the size of the list by going to Site Settings->Nintex Workflow->Manage Workflow History List.What I realy need is something that can help me monitor the status of this across an entire site collection.I think it is a problem that I have to go an examine each subsite one at a time. Any ideas?RegardsLeif

Hi,I am creating a workflow where I have a "Request approval" action.In the configuration of the Task Notification (the mail that the user wil receive) I can insert a direct link to both approve and reject actions directly:That way, the user can just click the respective link directly in the email, and the job is done: When clicking one of the links the users gets this in a new browser tab:When clicking the "Close" button the browser tabs closes and all is well and good.So - everyting is good for the Task Notification's part. My issue is, that I want the contents of the Task to have the same nice functionality. However, when I configure the "Action" part of the task, I have much fewer actions available to insert as reference - and in particular the "Approve" and "Reject" stuff is missing:What's going on with that? Is it a bug or is there some reasoning behind this?RegardsLeif

While deploying Incident management starter pack i gettting below error  "K2 Application Accelerator - Incident Management v1.1" package deployed 9/8/2016 7:47:20 PMUser Account: Success K2_Application_Accelerators 00:00:00.0169606Success Incident Review 00:00:01.0865282Success Incident New 00:00:01.1826644Success Forms 00:00:00.0233317Fail OperationsIncident ResolutionThe following errors occurred while compiling the process (with framework version 4.0): Build started 9/8/2016 12:33:10 PM. Build attempt was terminated due to inactivity from the build process. System.Reflection.TargetInvocationException: The following errors occurred while compiling the process (with framework version 4.0):Build started 9/8/2016 12:33:10 PM.Build attempt was terminated due to inactivity from the build process. ---> System.Exception: The following errors occurred while compiling the process (with framework version 4.0):Build started 9/8/2016 12:33:10 PM.Build attempt was terminated due to inactivity

Hi, I am creating a form that is set to run in Nintex Mobile on iPad. I have some issues regarding the layout. To guide the user I have set up the form to have specific "Please select" texts:  However, when I run the form on the iPad, these texts are not shown:I have then decided to have labels to the left of the fields instead, but I think it looks - well, not so good: In designmode:Runtime: So I have two questions:1) How can I have my custom texts appear in the controls - so I don't need labels?2) If I choose to have labels - what can I do to make the form look good on the mobile device? Hope somebody can help/inspire me - I really want my mobile form to look inviting to the user. RegardsLeif

Hi all 1) i have some issues regarding of conversion of data from attachment data type to byte array , is there any method for me to convert without using workflow conversion .2) Then , there is no any inline conversion method in K2 designer.3) On my scenarios, i need to convert the data in anonymous form, so workflow did not involve in this process.   

 Symptoms Information required regaridng moving Databases UAT to SIT Diagnoses Issue:Customer requires information regarding moving databases form one environment to another. Resolution Resolution:Supplied the customer which the K2 disaster recovery documentation which can be followed as it highlights the information necessary to move databases form one environment to another.The customer chose to close the ticket as they in the process of upgrading to a newer K2 version.  

Hello,Whenever I click on List Ribbon >> "Customize the Item form" it shows error  that" error occurred during ajax call".Please help me to resolve it.Santosh

Hi,I have a list with an associated approval workflow.The workflow runs when the items are created and when they are modified.A specific item that went through the workflow was rejected. For some reason a user then deleted the item. Fortunately I was able to find the item in the recycle bin and restore it from there.Problem: The workflow started over again - I guess Nintex sees the item as being "created".Is there some way to validate if an item is truly created by a user, or if it was just restored from the recycle bin?RegardsLeif

Hi,I have been making som e approval workflows, but am uncertain of what model to use. Hopefully some of you will contribute with your views of best practices for approval workflows.My overall scenario is something like this:1) Somebody creates a list item, and thereby triggers the approval workflow.2) A task is created for the approver. Since the approver just looks at the mail and lazy-approves, he will not see the actual "live" list item. Therefor it is important, that the item cannot be changed while we are waiting for approval.3) If the item is rejected, then the person who created the item must now be allowed to make changes to the item, and send it for approval again - again locking the item for updates while we wait for the approver.4) When the item finally gets approved, it must still be locked for updates - we cannot allow changes, because we would then lose track of what was actually approved.My dilemma is in regards to the locking down of update-rights. I read a alot of pla

Hi,I want to run initialize a workflow on a folder (or a document set), and have all the documents in the folder be published in major version. I f the folder contains sub-folders, the documents in them should also be published.How can I make such a workflow?RegardsLeif