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 Symptoms "An error occurred when trying to create a controller of type 'CategoryController'. Make sure that the controller has a parameterless public constructor." when click on forms (Application Forms) in K2 mobile.The problem exists on two servers. Diagnoses On the Mobile There is an error on the Application forms "An error occurred when trying to create a controller of type 'CategoryController'. Make sure that the controller has a parameterless public constructor."The customer has recently done a k2 Blackpearl repair.When a K2 Blackpearl repair is needed a Smartforms repair as well as a K2 blackpearl for Sharepoint 2013 repair is also necessary. Repairing K2 Smartforms and K2 for Sharepoint 2013 should resolved the issue.Running the SF repair resolved the issue. Resolution On the Mobile There is an error on the Application forms "An error occurred when trying to create a controller of type 'CategoryController'. Make sure that the controller has a parameterless public constructor."

 Symptoms dear Bahsar,i faced an issue which repeated last days many times,when i try to start host server services it stopped and give me an errorSourceCode.HostServerLib : bind() Failed. Error code: 10048i attached the errors which appeared Diagnoses My Initial response to ticket was :"Kindly note that K2 development environment runs only in console mode"The customer replied that "this is a production server" my response was " Is the k2 server running in console mode? If so you cannot run the k2 service since it is exclusive or only one of them should be running."He told me that "he is running only the console". my reply was to "check the bindings and see if there is a certificate error."After checking he found that there was a certificate error and fixed it.The following error started to appear:"Error 1053: The service did not respond to the start or control request in a timely fashion."My reply was:"Whenever you run into this type of error you have to start K2 service in console mo

I have a SP list in SP 2010 which has attachments for each item. I want to store these attachment in a separate document library which I have achieved.I now need to set up a process where a certain condition (using action wait for item upload) occurs in the SP list that for the relevant attachment  the column "completed" in the doc library is set to yes.Any ideas? In the SP list I have created a WF to update the item but I keep getting error with no reason.

I'm creating a 2013 on-premises form where 3rd party Application System Owners can select a single or multiple role for an individual to access their application. Based on formatting rules using the inArray() function and selecting one or more roles, I’m revealing panels to alert the system owner to security violations i.e. Helpdesk Analyst chosen on its own will not reveal a security violation panel, however Helpdesk Analyst + Payments Clerk will conflict and show an alert within a panel on the form.I’d like a workflow to start on the submitted form and determine which panels are visible in order to kick-off relevant approvals to either allow or deny these security violations. My question is how can the workflow determine which panels are visible when the form is submitted? Would this need some javascript / jquery or is there another option?

 Symptoms User hit error when the workflow execute a smartobject method using smartobject event.The error as below:Method not found: 'SourceCode.SmartObjects.Client.SmartObjectReader SourceCode.Workflow.Common.HostedServers.SmartObjects.ExecuteListReaderMethod(SourceCode.SmartObjects.Client.SmartListMethod)'.I tried to use SMO Tester to execute the smartobject is working fine, so the issue now is during workflow using smartobject event. Diagnoses - Development and staging environment is on 4.6.11, but production environment is on 4.6.7 Resolution Please upgrade your production environment to the same version as development/staging environment. 

I have been struggling with this... for some time now. I have Nintex 2010 and am using an InfoPath form to create a list in Sharepoint that Nintex is referencing. At the approval process in the Workflow, I have tried numerous options to allow the process to complete with an Approval and an Approval letter to the End User. When I fill out the form it works fine, but when I send it to the end user, the task shows "error occurred" and the "Status" column shows "Processing". I have used the "Approved" task box as seen in the picture, I have used the "Approval Status" as seen grayed out in the picture and others. The other legs of the approval process work, as they go the approvers to get approved, but the Auto approval process will not work and errors out at that point in the workflow error screen. Also, I would love to see the Workflow error screen on all the processes that fail, but I can only access it from the email returned from the workflow of one of the employees.

Hello Everyone,I'm in a immediate need to implement this. Can you please let me know whether this can be implemented using Nintex workflow or not.Please populate this and any suggestion would be appreciated.Thankyou in advance.

 Symptoms Host Server logs are filled with errors of this format:Process instance [ProcInstID] not found for [user] Diagnoses The ProcInstID appearing has either been completed or does not exist at all (ServerLog.ProcInst, Server.ProcInst) Resolution 1. Stopped the K2 blackpearl service2. Made a backup of the K2 database3. Ran the [ServerLog].[lProcInstRemove] stored procedure and provided the ProcInstID appearing on the logs4. Started the K2 blackpearl service 

 Symptoms This event is generating several hundred entries into the K2 event log every second. This again could be causing unnecessary utilisation of server resources and then triggering the problems with the application several weeks or months later Diagnoses cold fix 4.6.11.45 resolves this issue Resolution cold fix 4.6.11.45 was supplied 

 Symptoms No user can create or modify workflow in K2 Designer. When users try to create or modify workflow, the error shows "Server Error in '/Designer/Workflow' Application. The resource cannot be found.' Diagnoses The issue was caused by Authorization Rules set on the Workflow application level in IIS. (Navigate to IIS Manager > Sites > K2 > Designer > Workflow then click on Authorization Rules) Resolution Resetting the authorization permission and that resolved the issue. 

 Symptoms  I have no issues using K2 workflow for SharePoint on the other site collections except for the root site collection. Here is the error: Error An error occurred during the processing of /K2WebDesigner.aspx. Code blocks are not allowed in this file. Troubleshoot issues with Microsoft SharePoint Foundation.  Diagnoses  The issue was caused by SharePoint Security Setting.  Resolution Adding the following to each WFE web.config resolves the issue. <PageParserPaths>  <PageParserPath VirtualPath="/K2WebDesigner.aspx" CompilationMode="Always" AllowServerSideScript="true" />  </PageParserPaths>   

 Symptoms We have issues to open k2 designer (spinning long time and error out: server error, time out). After re-run K2 smartform configuration wizard. Now both of K2 designer and management error out: "A network-related or instance-specific error occurred while establishing a connection to SQL: server. The server was not found or was not accessible....." Diagnoses The issue was caused by .NET Authorization Rules was set to allow for specific group on K2 site. Resolution Removing the rule to allow all users access to .NET resolved the issue. 

 Symptoms  Getting this error when I try to access K2 Workspace from K2 Server locally on the server: HTTP Error 500.21 - Internal Server Error Handler "StaticFile" has a bad module "DefaultDocumentModule" in its module list Most likely causes: -Managed handler is used however, ASP.NET is not installed or is not installed completely. -There is a typographical error in the configuration for the handler module list. -During application initialization, either the application initialization feature has set skipManagedModules to true, or a rewrite rule is setting a URL that maps to a managed handler and is also setting SKIP_MANAGED_MODULES=1.   Also getting the following error after first error was resolved: HTTP Error 500.21 error: "Handler "PageHandlerFactory-ISAPI-2.0-64" has a bad module "IsapiModule" in its module list"  Diagnoses  The first issue was caused by DefaultDocumentModule module was not installed on the server.   The second issue was caused by missing the following modules i

 Symptoms  New user that never use the application was able to load the form successfully. However, if users used the application before, the application will not work.  Diagnoses  The issue was caused by SAP cached credential info in K2 DB can no longer be decrypted by K2 since the Service Master Key was recreated when SQL server was moved.  Resolution Ran the following SQL command to set the value of passwordcached = 0, so the application will re-cache user's SAP credentials: update securitycredentialcache set passwordcached = 0 where passwordcached = 1 and username = '[SAP Account]'   

Any thoughts on integration with MS Teams. I feel like if you have the same type of actions for MS Teams as you already have for Slack, that would be really sweet.

I have two Person or Group fields in a list and Nintex Form, and I want to prevent the user from entering the same name in bothfields.  In the Validation Rule for the PrimaryOwner field, I have tried: userEquals({ItemProperty:PrimaryOwner},{ItemProperty:SecondaryOwner})Result: NEVER evaluates to true.  I tried the same person and different people in the two fields. If(userEquals({ItemProperty:PrimaryOwner},{ItemProperty:SecondaryOwner}),1,0)Result: Same as above equals({ItemProperty:PrimaryOwner},{ItemProperty:SecondaryOwner})Result: ALWAYS evaluates to true.  I tried the same person and different people in the two fields. If(equals({ItemProperty:PrimaryOwner},{ItemProperty:SecondaryOwner}),1,0)Result: Same as above Here's the odd part - I even tried comparing the field against itself (PrimaryOwner in both parts of the formula) and the resultsare still as shown above.  So I must be missing something about how this works. Is there a way to observe what is being returned from a validatio

 Symptoms While attempting to deploy one of the K2 SmartStarter available on the SmartSmarter Markeplace here: http://www.k2.com/products/marketplace/smartstarters, customer got the following error on the process deployment step: ??The following errors occurred while compiling the process(with framework version 4.5)?See attached screenshot for more information. Diagnoses Taking the details in the error exception above literally one would be quick to assume the issue has something todo with the version of .NET installed i.e. not having the correct or proper version of the .NET Framework installed/etc.However, looking in the Windows Event Error revealed a much detailed information as to root cause of the of the issue, see below:30003 The following errors occurred while compiling the process (with framework version 4.5):C:ProgramDataTemp39107e3a35c94242adc9e8c65e43847bProjectSystemAccessRequest.Workflow.Approval.kprx(0,0) : error : The field 'SmartForms Runtime' used in the Event Item on

 Symptoms After migration of a Production K2 server to a new Dev environment (Mainly done with SQL export/import), lot of smart object are not valid.Error when trying to acces to the Smart object:Root element is missing SourceCode.HostServerLibIn French: erreur "?l?ment racine manquant, Source : SourceCode.HostServerLib" Diagnoses This type of issue could appears if the Service instance system name and corresponding GUID defined in the Smart object not correspond to the current Service instance. Resolution Method A (Only with SmartObject Service tester):1 - With Smart object service tester, do a "View XML"2 - Click on "..." button of "Methods (Collection)"3 - Select the Method in the left screen4 - Click on "..." button of "ExecutionBlocks (Collection)"5 - Expand ServiceInstance and note the GUID and Name properties (Display name is not very important)6 - Close all these windows7 - Open ServiceObject Explorer8 - Select the corresponding Service Instance9 - Right click and click on "Reg

I am trying to use the Nintex workflow "set item permissions" actions (on prem, enterprise version) to lock down users from being able to see any items except what they have created or that has their name listed in a specific people field on the item. This is for a help desk ticketing system so I need the IT staff SharePoint group to have full control over all items. Is the set item permissions action the best way to do this? If so, any advice on how to get it to work? I am able to give the created by and employee contribute access but I do not know how to lock down other users from seeing items that aren't theirs nor do I know how to give the IT Staff group full access. I know I can use the "remove" and "full access" permissions in the drop down but how can I get all other domain users to have remove and all IT Staff users to have full control?

I have an action in the workflow where I want to create an item in a list where the user who initiated the workflow doesn't have access. In another scenario I have a workflow where user who initiated it will have read only access to the item but I still want the workflow to be able to modify it. How do I do it? On some actions there is an option to run it as a workflow owner but I don't see it on the "Create Item" action.

 Symptoms When editing a user's OOF configuration, configuration screen shows the user is in the office, but the splash page for out of office in workspace shows the user as out of office.The first time through setting up Out of Office for a user, everything appears to set properly. Upon revisiting the configuration settings for the user a second time and making any changes, it appears to save, but the next time the configuration is looked at, all settings show as wiped. ie as if no users had been selected for forward destinations and shown as in office. Diagnoses Ultimately, taking a look at the following tables in the K2 database throughout the various steps/method for setting up out of office for a user lead to discovery of near duplicate table entries.The tables looked at:Server.ActionerServer.ActionerShareWorkTypeServer.WorkTypeShareServer.WorkTypeA discrepancy was noted in the Server.Actioner table, both a user and a role setup with identical spelling existed. The user had a type

 Symptoms We were not able to see "Application K2" in the ribbon bar. Diagnoses The button "Application K2" in the ribbon is displayed according Sharepoint group setting. Resolution To access to the K2 application ribbon button, the user need to be member of :A - At least one of groups selected in part "Solution Designers" of the Site Content/K2 Blackpearl for Sharepoint of the Site Collection/Configure K2 PermissionsB - A group that have at least the Permission Level "Edit" (You can check it on "Site Setting/Site Permission").Note: it could be the same Group selected in the part A.After manage groups don't forget to do Site Content/K2 Blackpearl for Sharepoint of the Site Collection/Synchronize Groupsore other, all users needs to have read access to the App Catalogue site.For more details about "Permissions required to work with K2 for SharePoint", please check the following URL:https://help.k2.com/onlinehelp/k2forsharepoint/userguide/4.7/default.htm#about_k2_for_sharepoint/compatsecp

How to change the domainuser name to display name in workflow email body. Right now i am getting domainuser  in the email instead i require display name.Thanks in advance

Hi AllI recently posted a thread about a three way decision at the start of my form. A great suggestion was made about three separate workflows & changing the start up settings. More details here: Pending / Submit & a reminder Anyhoo - i successfully (or so i thought) set up the three (or as it turns out 4) workflows & altered the initial settings to start only when a particular option is picked (Scrap/Heel/Other) The 4th is actually triggered by something later in the form (incident details)When i run a test on this i get the workflow email but when i click on the link it does this:This is the same for OTHER, SCRAP or HEEL but interestingly the fourth workflow works fine!To give you an idea this is how the SCRAP option is set up:I cant spot anything wrong with this. I even changed the form so that it had a menu (rather than radio buttons) that has SELECT/SCRAP/HEEL/OTHER:So i am convinced that this is due to the initial settings - but am open to suggestions. As a matte

 Symptoms K2 Role Issue Diagnoses When you have a client event that sends a K2 task to users for approval. A K2 Role for the Destination Sets is used. However one of users within the K2 Role does not get the Task.What is the cause of the of the one user not being able to get the user task ? Resolution Depending on the make up of the environments in question, this can occur if there are multiple domains configured here. If this is the case then you will have to have to go into workspace under user manager and do the following:Make sure the "Unresolved nested groups" is uncheckedMake sure that "Ignore security principles"is checked.After this you should see that the user gets the task here.The purpose of this change was the following:A ForeignSecurityPrincipal is required when expressing a relationship between groups in the local forest and security principals that exist across an external or cross-forest trust. The impact the setting may have will depend on the number of cross-domain me