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So it appears that the Due Date field in a task does nothing. This discussion seems to confirm my trial and error: https://community.nintex.com/message/33409.I'm wondering how best to expire a task. I have a workflow that does this:Assigned To: Gets Initial TaskAccountable Owner: Gets Initial Task to approve or rejectIF REJECTAssigned To: Gets Subsequent TaskThe approve/subsequent task loopWorkflow only progresses if task is approved (either Initial or Subsequent)If any of these tasks are not completed within the allotted time, I want them to expire and I want the workflow to end. The "allotted time" is the difference between the Start Date and the Due Date. The requestor specifies both. I have the pieces I need, I just need to know the best way to expire the task and update the request so the status is set to "Expired".When I use the Request Review action that does not have reminders, I run it in parallel with a "Pause For" action, which sends a notification that includes a link back

 Symptoms After upgrading on Friday, some users receiving USERXXX does not have rights to Start Process YYY Diagnoses Upgraded to 4.7 this past Friday, March 3. This morning we are receiving limited reports that users are receiving an error message when submitting forms (that cause a workflow to start) about start process rights. We use a "catch all" Active Directory group that has not changed since this process production release in October 2016. I assume something about the Identity Service is confused after the upgrade.I have run the following SQL and it returns the user as valid, expireon value of 2017-03-06 12:04:24.070:SELECT *FROM [K2-Production].[Identity].[Identity]WHERE FQN='K2:USER heGuy' Resolution Adding 'TranslateWithDirectoryServices=False' key to roleinit alleviated the issue.  

 Symptoms Create Site Workflow Time Out Error Diagnoses I have a workflow similar to the "SharePoint site povisioning workflow" in the appit documentation: http://help.k2.com/onlinehelp/K2Appit/UserGuide/current/default.htm#Tutorials/Site_Provisioning/Site_Provisioning.htm%3FTocPath%3DTutorials%7CSharePoint%2520Site%2520Provisioning%7C_____0The create site step of the workflow has worked but recently has been throwing an error:"The operation has timed out" Resolution Increasing timeout for the instance via script alleviates the issue.DECLARE @Timeout NVARCHAR(MAX) = '240000'DECLARE @ServiceInstanceID UNIQUEIDENTIFIER = ''UPDATE?[K2].[SmartBroker].[ServiceInstance]SET [ServiceInstanceXML].modify('replace value of (/serviceinstance/serviceconfig/settings/key[@name="Service Time Out"]/text())[1] with sql:variable("@Timeout")' )where [ServiceInstanceGUID] = @ServiceInstanceID 

 Symptoms File Attachment Control Intermittently Causing SmartForms w3wp.exe process to fault in call to StoreFileToRemoteServer Diagnoses We are in the process of upgrading the Microsoft MSCOM project from K2 4.6.11 to 4.7 and during QA we have discovered that Intermittently the File Attachment Control caused the SmartForms App Pool to crash. This happens when the user selects a file and clicks Ok in the file browse box, so it is happening outside of any rules on the form / view as there is no onChange event on the file attachment control.During debugging we see the following Exceptions as we drill down. I have screenshots of all errors and the call stack in the attached word document.1. An unhandled Microsoft .NET Framework exception occurred in w3wp.exe [83836]2. APICommunicationException was unhandled --> An unhandled exception of type 'SourceCode.Hosting.Exceptions.APICommunicationException' occurred in SourceCode.Forms.dll. Additional Information: Not ConnectedIn the debugged

 Symptoms Cannot hit workspace, and am getting a 301 thrown. Diagnoses Unable to access workspace and am being greeted with a 301. Resolution In regards to the workspace issue that was encountered in which the site could not be hit and a 301 redirect exception was thrown. Solution was to add the AD port to the connection string in the web.config.Ie: connectionString="LDAP://fulldomainname:389? 

Help with my percentage calculation on Nintex Form.I have the following formula:(Expenditure-PlannedExpenditure)/PlannedExpenditure*100The results shown as this: The above results are correct (note the decimal places is set to 0 for the percentage). However, if the planned expenditure is NULL than the percentage is logically infinite, right?In this case, in the form it is shown as 0% but in the actual SharePoint table the field remains blank.  Using the same approach in Excel; it shows an error:Note if I use *100 on excel, the percentage does not round to 0 decimal.   Question is; how to modify my current formula on Nintex Form (calculated field)so that it calculates the percentage as seen in the first 2 pictures but also shows 100% when Planned Expenditure is 0 (zero)  ThankYou

 Symptoms Request for unsigned K2 Mobile app Diagnoses When wanting to customise a logo and server settings for K2 Mobile apps and distribute a wrapped app to your users to mobile devices using MDM software.How can this be done, and where can I find the app itself ? Resolution Please do contact K2 Support to obtain the mobile app required here. Also have a look at the following documentation in regards to how this can be installed and what is required here. 

Hi,I have the following expression set to the panel control.fn-And(fn-Not(fn-Equals(Status,"0")), fn-Not(fn-IsNullOrEmpty(Assignee)))It is working when I set either (fn-Not(fn-Equals(Status,"0")) or fn-Not(fn-IsNullOrEmpty(Assignee)) in the control. But not working with fn-And(fn-Not(fn-Equals(Status,"0")), fn-Not(fn-IsNullOrEmpty(Assignee))).I would like to know is there any problem with the expression? or is there any limitation of preparing the expression?

 Symptoms "Stack Empty" error when trying to deploy a workflowStack empty.at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)at System.Collections.Generic.Stack`1.Pop()at SourceCode.Workflow.Design.SimpleRules.TreeConverter.ToExpressionTree(List`1 postfix)at SourceCode.Workflow.Design.SimpleRuleFieldPart.get_ExpressionTree()at SourceCode.Workflow.Design.SimpleRuleFieldPart.OnGetGetRuntimeData()at SourceCode.Workflow.Authoring.K2FieldPart.SourceCode.Framework.Data.IRuntimeDataProvider.GetGetRuntimeData()at SourceCode.Workflow.Authoring.K2Field.OnGetGetRuntimeData()at SourceCode.Workflow.Authoring.K2FieldPart.SourceCode.Framework.Data.IRuntimeDataProvider.GetGetRuntimeData()at SourceCode.Workflow.Authoring.Design.Serialization.ExecutableItemCodeGenerator.ExtenderCodeGenerator.Generate(CodeTypeDeclarationCollection types, GenerationOptions options)at SourceCode.Workflow.Authoring.Design.Serialization.ProcessCodeGenerator.Generate(GenerationOptions options)at S

 Symptoms In K2 Managment, under workflow versions, the date the workflow was deployed is shown, but not the time. Workspace displays the datetime, which is a bit more helpful, and this appears to be a loss of functionality compared to workspace. Diagnoses This was confirmed as a bug as this functionality was depreciated from what was available within K2 Workspace. Resolution This has been logged as a bug with TFS #732470 

Does anyone know of a way to prevent Nintex workflows returning to the "workflow tasks" page once a task has been completed by a user?Ideally the customer would like the screen to return to the main library list where the workflow item originated.ThanksMarc

 Symptoms  We would like to have some more options regarding icons we can use for the toolbar button.  Diagnoses  1.) You can use an "image control". Here you can select the control's image yourself. This control does have a "onClick" event (Amounts others) that you can use.2.) You can add the following key under the "appSettings" section in the designer web.config. "<add key="Forms.Controls.ShowSystemIcons" value="true" />" This will expose all the icons that we use in the designer.3.) There is a community control that might also be of some interest. (Please note that this is a 3rd party control and is not supported by K2. If you run into issues using the control, please contact the control's owner for assistance.) http://community.k2.com/t5/K2-blackpearl/Image-button/ba-p/1039_  Resolution In addition to the other options, we log a feature request as well. Once implemented, you should be able to browse for any picture you want and that will get displayed on the toolbar button. 

 Symptoms Filter Checkbox List Diagnoses Is it possible to filter a Checkbox List control which has it's source set to a SmartObject?This can be done with the Multi-Select as part of the Data Source properties, but this is greyed out in the Checkbox List ?Is there a way to get around this ? Resolution Choosing the "Choice" control and by applying this it should set this to the type of radio button lists and filters as required.  

 Symptoms How do I delete an instance when I click on Delete is still there. Diagnoses The issue was caused by migrating instances to new version where activity has been renamed in the target version.This scenario is an unsupported per following reference: http://help.k2.com/onlinehelp/k2blackpearl/devref/4.6.11/Content/Important_Notes.htmlThe issue of deleting instances only appears on production regardless of the account you are trying to do the action with.We identified, by doing a network trace (F12), that the error message is as follows:Page exception: Error Occurred SourceCode.HostServerLib Object reference not set to an instance of an object.At SourceCode.Workflow.Management.WorkflowManagementServer.DeleteProcessInstances (int32 procInstID, Boolean deleteLogEntries)At Management_Plugins_K2Server_Pages_PageAJAX.DeleteProcessInstance ()At Management_Plugins_K2Server_Pages_PageAJAX.Page_Load (Object sender, EventArgs e)This is certainly due to the fact that these instances have bee

 Symptoms  Loads of the errors similar to this one being logged in host server log:   64007 Provider did not return a result for K2:DOMAINUSER on GetUser   All error messages mention users who already disabled in AD and seemingly they also have Enabled flag set to 0 in K2 Identity.Identity table.  Diagnoses  There is a known issue (internal ID 607716) in pre-4.7 versions of K2 (4.6.9/10/11). In these versions Identity Service/ADUM enables disabled users again whenever it tries to resolve any group disabled user belongs to. As this user disabled in AD, subsequent identity cache update call for user information causes error being logged and user becomes disabled once again.   In large scale AD DS environments this can easily cause excessive logging and removing disabled users from all groups used in K2 is not always an option.   Resolution This issue has been fixed in 4.7 release OOB and there is also a coldfix addressing this problem in 4.6.10/11 available upon request to K2 support. Po

 Hi,Does someone know if an error during the Document Generation still counts as one used (The number of allowed document generations is reduced with one)?Cheers,Rick‌, ‌

 Symptoms The upgrade from 4.6.11 to 4.7 failed with this error message.Could not set FullControl on C:Program Files (x86)K2 blackpearlK2 smartforms RuntimeContent for [RUNTIMEUSER].The following exception occurred: System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated. Diagnoses The user account was used to perform the upgrade. The account didn?t have all the permissions to complete the upgrade. Resolution 1. Login to the server with corrected account (either Blackpearl server service account or installed account).2. Run the installer as administrator and select repair K2 components to resolve the issue. 

 Symptoms We are getting error message when trying to run K2 Blackpearl Configuration AnalysisParameter name: path2StackTrace: at System.IO.Path.Combine(String path1, String path2)?at SourceCode.WebDesigner.Authoring.Forms.GenerateProcess.Generate(String LocalHostConnection, String UserName, Int32 ProcessID, String InputData, String ProcessXML, String SqlConnectionString, String HostServerConnectionString) Diagnoses The K2 environment had multiple K2 versions (i.e. Blackpearl version 4.6.11, 4.6.6, and 4.6.9). This was a known issue when the installer allowed you to install older version of Blackpearl and Smartforms on top of newer version. Resolution 1. Uninstall all K2 versions from the server.2. Confirm the current K2 production version via [ProductVersion] in Hostserver.Configuration table,3. Re-install the K2 version that is listed in [ProductVersion] of Configuration table. 

The below workflow checks in items that are currently checked out in a particular document library.However, it only works for items I have checked out but doesn’t recognize items checked out to other users..

how to mask from email address with a custom text. right now the email from address is displayed as nonmonitor@abc.com i want it to make to display as text something like "Labadmin".ThanksDilip Kumar

I'm looking to send multiple review actions at the same time to unique approvers and with unique descriptions.  Consider the example below:OrderReviewerDescription1JoeQuality Review2BobMaterial Review3JaneCustomer Notification4MarkProcess SetupWhen a new item is being processed for review, I'd like the workflow to create a review action for Joe with the description of "Quality Review",  a review action for Bob with the description of "Material Review", a review action for Jane with the description of "Customer Notification", a review action for Mark with the description of "Process Setup".These four reviews are not dependent on each other, meaning Bob's review email should be received the same time as Joe's review email.  All request for review actions should take place on the item being processed, this way the review email contains the attachments to the item.Currently, each request review and request task action are waiting for that task to complete.

I’m attempting to use a parallel action to allow both a Legal Reviewer and Financial Reviewer to review an agreement at the same time. With the parallel action --- each of the reviewers will be assigned a flexi-task. The flexi-task will allow the reviewer to either: 1) approve the agreement or 2) request additional info from the contract champion (the person who submitted the agreement for review).  If one of the reviewers requests additional info from the champion, the workflow has a change state that then assigns a flexi task to the champion. Once the champion completes their task (by selecting resubmit for review), the change state should send the agreement back to the Financial and Legal reviewers for approval once again.  However, I can’t seem to get the workflow to change its state from the reviewer to the champion.  If you look at the image below, if the Legal Reviewer requests “Additional information or changes....”, an email should be sent to the contract champion (this works

Question is: How exactly can we use the ‘Nintex Forms Enterprise – SQL Request Control’ to connect to an Oracle DB?Nintex Support (Dan Burke) says:"As long as the query is setup properly and the account used in the Secure Store has permissions to the Oracle DB, the Execute SQL control should work with Oracle queries. I don't have a test Oracle setup to run this, but looking at the code base, it should handle these appropriately."The same question is unanswered here:https://community.nintex.com/community/tech-blog/blog/2015/07/22/nintex-forms-enterprise-sql-request-control?commentID=9280#comment-9280Nintex Support is not offering any further advice to us on this. We simply can't get this to work, and maybe we simply don't understand how to use the control for this purpose.Thank you,-Matt

Good morning Marian,When I tested my nintex workflow (vacation requests) as an admin your previous resolution worked. But as employees are requesting time off the workflow gets stuck in Pending with an error "The workflow could not update the item, possibly because one or more columns for the item require a different type of information"... access denied. I checked permissions and the employees have read access to the calendar and contribute access to the request list. It was working before until I made the changes for isAllDayEvent. I have searched online for some guidance but did not find what I need. I did notice others having a similar issue. Can you assist me with this? I appreciate your help in advance.

Followed this guide to the letter However, my second dropdown never shows any values, no matter what I select in the first drop down.Did anyone else have this issue and determine why?thanks