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Does anyone know why when I copy and paste a workflow action where in the body of the email has reference to list columns whey the copied action does not generate the email with the data.  Instead it is just putting in the list columns.  The original workflow action generated email has the data?

 Symptoms  #1 Package Deployment Stuck in loop   #2 Only the user who deployed the package is able to see the Workflow when navigating to the 'K2 Application'.  Diagnoses  #1 This is related to the new Sharepoint UI issue: https://help.k2.com/kb001792   #2 https://help.k2.com/onlinehelp/k2appit/UserGuide/1.5_Update3/default.htm#Build/Workflows/Save_Your_Workflow.htm?Highlight="Share workflow"  Resolution #1 After switching back to Classic view as per (https://help.k2.com/kb001792), we were able to deploy the package successfully.   #2 This is currently expected behavior. This workflow needs to be Shared to 'Everyone' or the user of your choice via the File > Share option. https://help.k2.com/onlinehelp/k2appit/UserGuide/1.5_Update3/default.htm#Build/Workflows/Save_Your_Workflow.htm?Highlight="Share workflow"   

I have a Nintex 365 form / workflow that has auto-generated emails with information taken from the form. One piece of information is the date. It currently shows this:The column in my SharePoint list and the control on the form are both set for date only. Can someone explain how to get rid of the time?Thank you.

I have a workflow that collects a user ID from a people picker field.  This is pulled from the SharePoint user cache that comes ultimately from Active Directory.  Part of the workflow is to take that user ID and pull the associated Display Name of the user to use in email notifications and to display in the list.  Often, people are picking a test account or admin account or service account from the people picker (because many of our people have multiple accounts in AD), and then the WF cannot find the display name and breaks.Is there a way to have the WF check whether the account is an Admin or Test account (incorrect) or an actual person account (correct), and then perform a different action based on the result? 

 Symptoms Problem using File Attachment Control within a view. Diagnoses You have seen new issue since the installation of SmartForms rollout 4611.35 related with the "file attachment" control. Whenever this control is added to a view the view is always loading showing the spinner.What is the cause of this issue? Resolution Please do give the application pool account in principle modify permissions on the host serverBin directory, you should be able to apply the roll up without any issues. You will need to contact K2 support to obtain the latest smartforms roll up. (This only applies to 4.6.11) 

I need to create a List Lookup that will be populated with the list that is in the departmens page how can I do thisURL of page :http://intra/phurchase/SitePages/departments.aspx

Hi I have an expression that works great.  A user fills out an Appit form where they are presented with 5 text boxes for donor names.  They are only required to fill out the first box, but if there are multiple donors they can fill out the others (up to 5).  Most of these forms will have 2 donor names, but sometimes more or just one.  The expression works great as it concatenates the names with a comma between each one.  This has been working perfectly for many months.  Now, the business wishes for the last comma to be the word "and" instead of the comma.  I'm scratching my head trying to figure out the simplest soltuion with the expression that I already have and how it can be changed to accomodate this request.   Here is my expression.  I hope that someone could share their insights.  Thanks for looking! Replace ( dataRawParagraph, *Donor Names*, Concatenate ( tbPrimaryDonororEntityName, If ( Is Not Blank ( tbSecondaryDonorNamesA ) , ,  tbSecondaryDonorNamesA, (Empty String) ) , If (

Hi GuysWondering what your approach is to testing of your environment and forms/workflows following an update to SharePoint platform or Nintex or any other add on?  Do you do the same testing for each?  How do you ensure that the update gives you the new functionality at the same time of being confident it hasn't broken anything else?‌ do any of you have a standard process?

 Question I have a specific use case where I would like to only allow a person that has submitted a list item to be able to view their items. How do I do this? Answer To be able to only allow certain users to view items they have submitted you will need to use a workflow that removes list item permissions, the grant permissions to the specific user in question. To do this follow these steps:   1. In the list/ library where you would like to configure these permissions access the artifacts page. 2. Create a new workflow if one has not already been created. 3. In the workflow designer, access the 'List Items' category, you will see 'Remove List Item Permissions' listed in the events for this category. Drag this event into the empty workflow step where you would like to remove permissions:      4. In the wizard that appears, select to remove 'Everyone', this will make the list item non-accessible to all users. Finish the wizard. 5. Create a new workflow step, in this empty step drag in "A

Is there a way to set up a column that must be completed if another column is updated in a certain way.I.e. if you have a column "Is it approved?" which is set to "No" then the "Reason" column must be populated before saving the content type form?

We would like to implement a form for users to join activity. But the activity has head count and we would like to prevent user to submit the application when the quota is reached.We have tried few ways to implement but the feature is still not working. For example, finding the count function, set the default quota in form.I would like know is there any work around to implement this feature? Thanks!

I'm using a lookup function in a Calculated Value control, it would then be sent to a JavaScript function:getS23Delegates(lookup("Test","ID",CostCentre1,"S23Delegate",true))The statement above would call the javascript function getS23Delegates() and send the parameter of the lookup result :function getS23Delegates(value) {alert(value);}The lookup would have to get results from the list called "Test", using CostCentre1 named control as my filter and grab the values from the list column "S23Delegate and I set the 5th parameter as true because I want to get multiple items from the "Test" list.But I'm only getting the first item and not the second one. I'm supposed to be getting 2 S23Delegates. There might be something wrong in my code. I appreciate your help. Thanks

 Symptoms Any configuration of the K2 Web-Part for displaying processes is not showing data for any one. It always show message, "There is no data to display". This webpart is not working company wide. We need to fix this as soon as possible. Diagnoses During investigation we found that k2 production server was on 4.6.11 while the sharepoint and front end servers were on a k2 4.6.5. we advised that all k2 environment be on 4.6.11.My last response was:"From a k2 support point of view and for the system to work K2 of the same version should be applied at all the servers in order for the k2 environment to work without any issue. unfortunately it is a must to have a homogeneous k2 dlls and configs across the machines.What you can do is test it on a development and staging environments before applying to Production. After finding the main reason for this web part not working and that is the difference between the k2 versions on different machine kindly note that my work as k2 support ends t

I have created an Express Approval workflow in Workflow Cloud.  When submitting, I can see the tasks in Workflow Cloud, but not on Nintex Mobile (where I submitted the form from).  Any thoughts?

We had an issue with workflows changing from a status of published to unpublished. I believe this is a known issue that is resolved in an update. However, I now need to find out if there are other workflows in the farm that have been unpublished.We can't use the workflow version number to determine this, as these workflows have version numbers greater than 1. It also appears that this deletes any existing workflow instances.Any suggestions on how to identify workflows with this problem, with extra bonus points for regenerating the existing workflow instances?

Hey folks:I'm using Nintex 2013 on-prem. How can I remove the default LazyApproval footer from my emails? I checked in the LazyApproval settings in the site, I checked in the emails themselves, and I checked the default header / footer information in Message Notifications. I also searched the community. I do not have access to Central Admin for this client so if it's in there, I'd need to give them directions."LazyApproval enabled. Reply with a valid outcome on a line by itself at the top of the return email."Thanks for any help you can offer!Rhia

 Symptoms When using a form rule with mapping referencing subform defined in a state, the K2 package will fail to create with Null Reference Exception error, this is occurred after the 4.7 upgrade.From the hostserver log file, the actual error message is"Error 30003 Object reference not set to an instance of an object" Diagnoses This is a known issue. Resolution Please log a support ticket to obtain the hot fix. 

I am using o365 and i want to save my items (which gets added via nintex form) into a folder.The folders are already created in the system based on years in the sharepoint library and I want the nintex forms to get saved into the  folder based on the created year .Please Help.

 Symptoms Workflow isn't recognizing all roles when the role is added from the K2 management site directly to a workflow.After explicitly assigning a role to a workflow from within K2 management site under the workflow role tab, client events that use that role as a destination error out with "An Activity with a client event should at least have one destination." Diagnoses Verified:-Role has users assigned and UMUser SMO Get Role users method returns results for the role.-Used a list view to display users of the Role to verify the role can be resolvedCompared results when using Workspace versus management site to discover difference in behavior. Resolution Confirmed and logged as a bug in K2 Blackpearl 4.7. There are currently two viable options for workarounds. One is to not assign the role directly to the workflow, but rather to let that happen automatically by only selecting the role as a destination for an event and letting the role automatically get added when the workflow is depl

Dear Community,  in our customers SP2013 enviromment, I experience a problem with Task Delegation via the Web Service method "DelegateTask". With parameter "sendNotification" set to 1, the web service processes the delegation but does not sent an email and returns an error:<soap:Fault xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <faultcode>soap:Server</faultcode> <faultstring>Server was unable to process request. ---> Cannot get the full name or e-mail address of user "UserLoginName". ---> Exception of type 'System.ArgumentException' was thrown.Parameter name: value</faultstring> <detail /></soap:Fault> while "UserLoginName" is the actual Login Name of the user the task is delgated to.Any idea what's wrong here? Is there any special configuration to be taken care of?Best regards,Tobias

Hi,I have a Lookup control to lookup a person or group column and I would like to connect to a person or group column to store the value. But I cannot find the person or group column from the connect to drop down menu as below.I would like to is there any workaround since I need to use the store person or group column to send notification and set permission for the item?

 Symptoms In a cascading drop down list scenario the second DDL does not load the value from the SharePoint list Diagnoses It all comes down to the Sequence of events when the form is populated with the list data.1- When the form is initialized there is a rule that Gets the list item by ID and maps to the various controls to populate them with data. At this point the Primary and secondary cascading drop downs will be populated with the data from the list.2- There is a On item change event rule on the Primary DDL, this when the above rule fires and sets the value for the Primary DDL this rule is triggered which is expected and this rule then in turn populates the Secondary DDL with data based on filter and choice selected in the Primary DDL. This will blank the value of the secondary after it was set in point 1 above.With this said the form was behaving exactly as it should. Resolution With the diagnosis in mind, we changed the design.1- Removed the Secondary DDL to be populated by the

Hi Folks,Up to now, I have not needed to start a workflow conditionally. I have a reference library and each document in the library has a process owner. When a reference document is updated we have the workflow send a notice to everyone on the program so they are alerted, for example to an update in a policy letter. The issue we are having is that when a change is made to the process owner (just a field in the library) we do not want to trigger the workflow. This sounds like it should be simple but I am struggling to come up with an idea/strategy to do this.I see where the option to compare "Process Owner (previous value)" to the "Process Owner" exists and a "Equals" comparison would do the trick in most circumstances......but what if the document is updated and the Process Owner is updated. IN that case we would want the alert to go out, even thought there was a Process Owner change.Any thoughts?Regards,Patrick

 Symptoms We are facing a problem in opening K2 SmartForms for the mobile application. Attached the log that captured by k2 Mobile application. We are using k2 SmartForms version 4.11. We are using self-signed certificate for the K2 website https.Currently we are able to login to K2 mobile application, view the task list and take actions but we are not able to open the SmartForms although the SmartForms are working successfully on the mobile browser. We tested the K2 mobile on android and IOS devices. Diagnoses 1. had a look at the troubleshooting section at the following KB:https://help.k2.com/kb0016412. made sure the the firewall isn't blocking the connection form the App to the Smartform server: https://help.k2.com/kb001318 .secondly try signing out completely from the App, start it again, sign in and test if the issue persists.The last resort would be to uninstall the App, reinstall and try again.3. then ran Seems like the issue is caused by an incorrect version of the SourceCode.S

Hi,I would like to configure Person or group column to input SharePoint group only. But I am confused with the People Controls settings.I have a Person or group column in SharePoint list as below:I set People Control with SharePoint Group as below:The UI behavior is exactly what I want: Input SharePoint group only.But when I tried to set Connected to list column. The Entities to include in Advanced section is disappear and the UI behavior is changed.I would like to know how can I configure Person or Group column to input SharePoint group only?