Product Forums

Issue DescriptionWhen using the Workflow Designer Rich Text Editor, text selection and formatting functionality is restored, and SmartFields dragged into the editor will honor the configured writing direction.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 31. Nintex Automation K2 (5.9) Fix Pack 10. Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you download a file using the attachment control, the request URL should not include the required Anti-XSRF (Cross-Site Request Forgery) token for request validation.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 31. Nintex Automation K2 (5.9) Fix Pack 10.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Hi Community,We have a workflow that generates a PDF agreement and sends it for e-signature using Nintex AssureSign.Once the document has been signed, the workflow stores the signed PDF agreement in a SharePoint folder structure organized by Customer ID and the current date.We now need to submit the signed PDF agreement for government stamping. As part of this process, the workflow needs to retrieve the signed PDF from the SharePoint folder. We have tried using the Get a File and Query a List actions; however, the workflow is unable to locate or read the signed PDF from the destination SharePoint folder.Could you please advise on the recommended approach for retrieving a signed PDF file from a SharePoint document library when the folder path is dynamically generated based on Customer ID and date?Any guidance, best practices, or sample configurations would be greatly appreciated.Thank you in advance for your assistance.Liy Liy

Hi everyone. Is it compulsory to use EWS to interact with SmartAction? Because my company uses SMTP instead.

Hi guys, I do really need help regarding this problem. I couldn’t find K2 Setup Manager in Start Menu. Thus, I can’t enable SmartAction. Mine is version 5.9. Does anyone have same issue as mine??

Hi guys! I would like to ask if you guys know where I can find the record transaction of activities in workflow in K2 database? I want to do audit trail for overview of activities in the workflow.

Hi Team,Can advise what is the error message means?We were trying the API integration via Postman testing and is working fine however when apply into Xtension and it prompt the error as below screenshot.In step1 using Xtension able to get client access token. In step 2 to get Authenticate Enterprise User token and it prompt error.  

We are running Nintex Workflows on SharePoint Server Subscription Edition (SE), and we’re experiencing issues with some workflows not running.When I run Get-SPTimerJob, the LastRunTime for both ‘Nintex Workflow Maintenance Job’ and ‘Nintex Workflow Scheduler’ shows as 1/1/0001 12:00:00 AM.I confirmed that the SharePoint Timer Service is running, so it appears the issue may be related to Nintex. I’ve read that running UninstallTimerJob followed by InstallTimerJob may resolve the problem.Questions:Are these the correct steps? We have two servers—do I need to run these commands on both servers? Also, what could cause this issue to occur?Any guidance or troubleshooting tips would be really appreciated.

so we have a current onprem that take a SO# and type and get the detail from ERP systemthe question is if I use a data lookup, how to hold multiple SO#/Type and then to put the detail to a repeating section.   I know a little bit about xtensions, but not sure if the forms itself can do it.

Hi,Today we have upgraded our sandbox to latest version of Nintex DocGen for Salesforce 21.7.0.While uploading the API Client Certificate in Outbound Message Settings, we are getting n error message  as “Unauthorized EndPoint”  endpoint = https://na2.docgen.nintex.io/salesforce/OBMCertificate/Post. 

When i import to the data through excel date column is not inserted in smartObject , remaining all columns inserted Properly 

I want to make a view read only and data reading from the smart object 

I’m trying to make a couple of simple “Hello world” queries with the Nintex RPA REST API.The documentation examples use Postman, but that’s unavailable in my environment.  So I’m trying to use Powershell instead.My second API call, a graphql query to get the RPA version, is failing with “InvalidOperation”.Here’s the code:# Get Access Token:$response = "XXX"$uri = "http://MY_NINTEX_HOSTNAME/auth/realms/Kryon/protocol/openid-connect/token"$contentType = "application/x-www-form-urlencoded" # Implicitly set to "application/x-www-form-urlencoded" for POST method calls$formBody= @{client_id="kryon-public-api"grant_type="password"username="MY_NINTEX_USER"password="NINTEX_USER_PASSWORD"}$response = Invoke-RestMethod -Uri $uri -Method POST -ContentType $contentType -Body $formBody$access_token = $response.access_token#Write-Host "Get Access Token response: " $response #Write-Host "access_token: " $access_token # Get RPA Version:$response = "XXX"$uri = "http://MY_NINTEX_HOSTNAME/nintex-public-

Is there a workaround (rules or something) to disable ability to add/remove rows in a repeating section after default has been set? We just need people to add additional information to existing rows, not add/remove anything.  Please advise! 

Idea has been created for this, please vote for it! (https://ideas.nintex.com/ideas/CNV-I-314) We’re finding that the new Error Handling features are great - when they work.  Unfortunately, the vast majority of the errors we’ve gotten since its introduction still cause the workflows to fail. In almost all these cases, retrying the failing command would have succeeded, which is the point of the error handling. My assumption is that the errors we’re receiving aren’t setup to apply to Nintex’s error handling. Ideally (to me at least), this caveat wouldn’t even exist, and the error handling could apply to ALL instances where a step failed, regardless of how it failed. My question is this - If we have an error that we think error handling should be capable of catching, but isn’t, what is the preferred way for us to tell Nintex that we’d like to have it supported?  I presume either a support case or an Idea submission, but I’m making a forum post so that it’s public as to what way Nintex pre

I would like to setup a workflow to copy files, including their metadata, from on-premises SharePoint to SharePoint Online. Is this feasible? I’m using both Nintex Workflow Cloud and Nintex On-Premise. Please advise.

I have use case where I have a repeating section on the form. The users want the ability to copy the repeating section value to create a new entry and tweak it. I don’t see anyway in the Rules where I can dynamically add a New Row to the section. Anyone come across this?

Hi,I'd like to have a discussion about the section titled "Update the Service Account password after expiry" at the end of the documentation https://help.nintex.com/en-us/nintexautomation/icg/5.8/Content/Plan/Accounts.htm.I know that the password for the K2 service account can be changed using the K2 Setup Manager, but the wizard sometimes takes a long time to complete all its steps, and on top of that, re-applying the latest Fix Pack is another thing that needs to be done - even though changing the service account password seems so simple.I’d like to focus on the second method, which uses command-line parameters.Does anyone know of any other possible parameters for SourceCode.SetupManager.exe, or perhaps all of them?For example, I’m wondering if this method can also be used to change the password for the service account used for the IIS App Pools K2 and K2_net4, or can this just be changed directly in IIS? (I don't use a single account for everything)Another thing is that the instruct

How can I get the direct link to Nintex DocGen 21.6.0 release. Latest is 21.7.0, however would like to get the N-1.Kindly help.

Hi Nintex Community,I’m reaching out because we’re excited to be exploring a new graphical workflow execution view designed to give a clear and immediate visual of the path a workflow takes during execution. Our goal is to make it easier than ever to understand and analyse workflow activity.To make sure we’re heading in the right direction, we’d love to get your feedback. I’m looking for customers or partners who are interested in trying out an early concept and sharing their thoughts with us. If you’d like to be involved and help shape the future of this feature, please reply to this message or feel free to email me directly at rick.demarco@nintex.com. We anticipate the initial release to be ready in the next week or soI look forward to hearing your insights!Best regards,​@rickdemarco 

Ahhh Nintex Tables.  You've made life so simple for us.  It has certainly been a welcome addition to our capability that lots of customers have leveraged and so we continue to enhance its capabilities.Hot off the press is row history.  This new capability will help interested parties track changes made to data stored in a Nintex table.  This is particularly relevant for those who have governance and/or auditing requirements where you need to track who made changes and what those changes were.Of course we've always been able to do this by using logging actions in a workflow or writing to an audit table/database but now this functionality is baked into the product saving workflow designers more time as they don't have to record the before and after values any more. To get started, a table designer must enable row history tracking. Then to view changes within a row, simply right click anywhere on the row and select View history.You will be able to see who made the change, the date and tim

When you use the cursor in the formula designer, the field content does not move with the cursor movement. You can jump to the start or the end of the field, but there seems to be no way to get to the middle part of the content. ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 10. Ensure you have the correct K2 version installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to refresh the browser cache.

When you make changes to the "To" recipient in the configuration for send email step, task step notification or task step reminder sections , it sometimes generate errors and you are unable to deploy the workflow. Error"The "Task" step's Reminders tab has one or more empty To fields". ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 10. Ensure you have the correct K2 version installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to refresh the browser cache.

When you configured Nintex Automation K2 to use AAD run a sync for the first time but, an error occurs.ErrorError - arrayat SourceCode.Sync.SyncKey.GetStorage(Byte[] array, PropertyType type)at SourceCode.Sync.SyncKey.Create(String key)at SourceCode.Sync.Storage.Sql.Models.Identity.CreateScimId(Int64 instanceHashKey, String identifierNamePart, IdentityType identityType)at SourceCode.Sync.Storage.Sql.Repositories.ProviderRepository.EnsureIdentity(ProviderInstance instance, IIdentityInstruction instruction)at SourceCode.Sync.Storage.Sql.Repositories.ProviderRepository.d__5.MoveNext() ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 10. Ensure you have the correct K2 version installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Hello together,I have a problem with my K2 Smartobject. I have a SQL Database on another Server. When I configure the instance I use “static” authentification method. I connects to the server and no error message. Then when I try to use the method to get all the database entries. I get an error message. I think it uses a different conntext user. How can I use the right context SQL user? I’m also missing the methos for creating and updating a databaseI hope you can help me. Best regardsMatthias