Issue Description
When you run a workflow that sends emails, the workflow fails and an error occurs.
Error Message:
The following errors occurs:
“Send email failed due to: Error during serialization or deserialization using the JSON JavaScriptSerializer. The length of the string exceeds the value set on the maxJsonLength property.”
Thereafter,
“"no connection string”
Resolution
The fix is available in:
- Nintex Automation K2 (5.9) Fix Pack 17.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.