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Issue DescriptionWhen you upgrade from K2 Five (5.6) to Nintex Automation K2 (5.8), you are no longer able to open Workflows and an error occursError Message:The following error occurs: “Bad syntax caused the request to fail”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Are there step-by-step instructions or a how to video to download and use the Process Manager templates in the Nintex Gallery that I can share with users?

Hello,Is anyone be able to split a value from variable collection output from XML to a multi line of text in SharePoint list. Building a Nintex workflow but for some reason I was unable to get it working using the Regular Expression or Build String workflow action.Any help is much greatly appreciated. Thank you.Antonio

Good afternoon! I was hoping to identify a user group of Credit Union, FI/Bank BPM team members who may be able to share some trials, tribulations and use cases. Are you using APQC as a framework or any other frameworks? How do your groups look?Do you still use the numbering system and the nomenclature provided by APQC?If you are an APQC member, what sort of value have you gotten from that relationship?How do your end users correlate their process groups with their business units for areas like 4 & 5? Do you use Nintex as a Knowledge Base/Asset Repository or some other Document Management System/Knowledge Management System? Is anyone using Sharepoint and are you matching the structure of APQC in your folders or Doc Libraries there? One spot for everything or do departments/business units get to have their own site where their relevant documents/artifacts are kept? How do you handle governance in these situations?  Is anyone incorporating change management into their BPM work? What

Hi,I'm getting a issue when starting the Nintex RPA Central Service. the error is 1064.Attached is a screenshot of the error. and even the error log of nintex.When I remove the database files from location: C:WindowsSystem32configsystemprofileand try to start service so it can recreate the database files. it wont work it will say that the RPACentralWeb database already exist. Can someone help me?Or help me with backup so I can re install, I cant lose my botflows that I created.

Dears   Nintex workflow stopped after SharePoint cu 02-2025--- KB5002678workflow status = failed or stoppedAny Solution Please.regards. 

Is there a way, within a form (i.e., at runtime), to truncate a decimal number? It’s a currency amount, so I want only two decimal places. But I don’t want to round the number. In other words, the result needs to looks like this:1056.2304 = 1056.231056.2384 = 1056.23Rounding the number can occasionally create a difference of $0.01. A penny may not seem like much but in this case it's important. This calculation is for determining the gross amount of a distribution when you know the net amount you want to receive after tax withholding is done.Of course I’m sure there’s a RegEx to do this, but I need the truncation to happen on the form, not during the workflow.

I think the answer to this is no, but thought I’d ask.Does the Query XML function allow anything more than querying nodes? If not, is there any other way we can run XPath functions in a flow?

Any help you can provide would be greatly appreciated.   I have a Nintex form request in Sharepoint 2019 - when a user fills out a new product request form, they have to choose a product type (column) in a dropdown:  Product 1, Product 2, Product 3.   It should then generate an unique ID specific to that product chosen -see below- and I would like it to show up in the “Form ID” field (column)for example:Product1-2025-0001Product1-2025-0002Product1-2025-0003Product2-2025-0001Product2-2025-0002Product3-2025-0001Product3-2025-0002

I have a list A with all my workflows and Forms. When I select “Site” in the current list, I want it to go to List 2 which has “Site” and “QA Manager” to lookup the value of Site and return the value associated with it. How do I accomplish that? Table two:A Manager | SiteBob | Site 1Cheryl | Site 2 When Site 2 is Selected in List one, it will return Cheryl to the QA Manager column on List one. Thanks in advance

I am using the action 'SharePoint Online - Create a folder' to create a folder by year and another by month. Since the workflow is called multiple times in the same month, it fails because the folder already exists. Is there a way to check if the folder exists before calling this action? Or is there a parameter to prevent it from failing if the folder already exists?Thanks!Error message:Received an error response from the connector: {"message":"A file or folder with the name https://xxx.sharepoint.com/sites/GPCNintexWorkflowCloud/UAP/2025 already exists.","correlationId":"adc47f22-c138-4359-b496-6b59d773eb39","code":null} 

Hi,I have a form which users can attached files to and also I save the completed form as a PDF. In the PDF table, both the application form PDF and any attached are saved with the same submission ID (seperate column) I want to allow users to directly access the attachments from the PDF table via the unique submission ID, how do i get the URL for each attachment? The idea is to pass the info into another system, but also include the URLs for the saved attachments in K2, so they can access them from clicking the URL. This other system doesn’t allow attachments, hence why I am trying to copy the URLs into the info passed to the other system and users can click the links to access the attachments direct from K2. Any ideas?Thanks

Here are the highlights of what’s new in Nintex Apps with 17.7 and 17.8. In these releases, we continued to improve the Page Designer experience based on user feedback. We focused on usability improvements and on reducing the number of clicks to perform common actions. Usability ImprovementsImproved drag-and-drop Index functionality  New color indicators show you where you can and cannot place components.   Action Flows zoom You can now zoom in and out on the Action Flows builder canvas which helps to visualize and navigate large action flows. (Inspired by Nintex Automation Cloud!) Form field section empty states When you drop the Form component on the canvas, sections are now available in the component’s empty state, allowing you to add sections and columns before adding fields. Click area is larger for adding fields to models Reduce tab proliferation. This was a common request from users.  Now the Page Designer does not automatically open in another tab. Users can opt to do so via th

Hello, I’m a fairly advanced user of Nintex 2016 and we’re converting to NAC. I’m trying to rebuild some forms and workflows using NAC and SharePoint-on-prem but I’m having a heck of a time with this new environment that is very different from what I’m used to. I’m looking at using a SharePoint-on-prem list as a data lookup for my form. I can get the dropdown to select the name column from the SharePoint list but I want to be able to select other columns from the list to populate other controls on the form, but I haven’t been successful figuring out how to do this. There’s no longer a calculated value control to do this in NAC. I’ve viewed some videos that have a data connection as an option to create but that’s not available to me. Any help would be greatly appreciated

Hi All, We had an issue last week which I want to share the solution with here, in the hope that it may help other people in the future. We have a custom MVC website, part of which has a grid view of the users outstanding K2 Work Item tasks. We use the COM DLLs to get these items using the code: Connection k2Conn = new Connection() ;k2Conn.Open([K2 Server]);var workItems = k2Conn.OpenWorklist(); This was working well, however when it was mentioned that someone wanted to start using the K2 Out Of Office feature we ran some tests and realised that this wasn't returning the items that have been delegated to the logged in user. For example if Anna is going on annual leave and assigns her out of office to Barry, when Barry loads his custom worklist he isn't seeing Anna's items when he should do (despite being able to see them when using the standard K2 worklist).  We reached out to K2 support about this, and eventually they sent us the following code back which makes sure that we get these

I have an integer field in a Nintex Form that is automatically adding 2 additional zeros at the end when the form is saved. It adds up to a total field. The total however is correct and doesn’t include the additional zeros. I looked at the field in the list and form and nothing stands out. I even tried deleting and readding that field on the form, but it doesn’t work.An example is attached, I entered 6,379,813 in CAPTIAL $ IN START YEAR field but when I save it the field shows 637,981,300. The total however shows 6,379,813. This is happening to all the data in that column. I have noticed this issue very recently. Any assistance would be greatly appreciated. 

We have a requirement where we need to group all similar stages in one ie if there are four stages A,B,C and D .For Stage A if there are four records then all the four columns of Stage “A” should be merged in one , and other fields should be after this.Something like this :    Name Count Open Signal Amount Status A ABC Pipeline 23 TRUE Red 45 Closed DFC Pipeline 45 FALSE Blue 43 New New Pipeline 67 FALSE Green 34 Ongoing CDF Pipeline 34 FALSE Yellow 23 Blocked               B ABC Pipeline1 23 TRUE Red 45 Closed DFC Pipeline2 45 FALSE Blue 43 New New Pipeline3 67 FALSE Green 34 Ongoing CDF Pipeline4 34 FALSE Yellow 23 Blocked New Pipeline5 67 FALSE Green 34 Ongoing               C ABC Pipeline11 23 TRUE Red 45 Closed DFC Pipeline21 45 FALSE Blue 43 New New Pipeline111 67 FALSE Green 34 Ongoing CDF Pipeline41 34

There is an Idea in the “Planned” or consideration bucket but it only has 3 votes.This is a huge opportunity to streamline administrative activities on tenants using Microsoft Entra ID Sync functionality. Current day it will only bring users over with their name and email but it does not sync roles. Some organizations have a lot of department name and role name changes and it is exhausting to track all of these changes and go in and have to manually adjust a user who automatically came over in a “Sync”  The more votes we can get on this the sooner it will be added to the roadmap and potentially moved up in line for discovery and development consideration. This will be a huge time saver for administrators and is normal functionality with other Entra ID integrations. Help out the community by going in and voting this one up to the top please! it will just take a few moments. Thank you and make it a great day!  

Hi everyone, Is anyone using the APQC Process Classification Framework as the set up in Process Manager? Please share any insight on whether it has worked or not worked in your organisation.Thank youAndrea  

Hi All,Weve been running promapp now for 7 years and were looking to do a relaunch to re-engage the organisation. Just wondering if anyone has undertaken something like this and has a bit of a strategy they’ve used?CheersAnthony KumnickNorthern Grampians Shire Council

Cannot query by user unless we have the “ID” of the person within the sharepoint list. How do you do this dynamically (varies based on several factors so we only have email addresses at this point in the workflow).Please enlighten me on how this is achievable with query a list item for sharepoint online and conditions for data sources (same issue - only can filter by ID if data source is using sharepoint online connector)? 

Hi All,We have a requirement where IT members should see 5 choices in the dropdown when they are logged in, while others should see 3 choices. (Screenshot attached for reference)I know this can be done by creating two separate dropdowns and hiding/unhiding them, but I was wondering if it's possible to do this with a single dropdown?Thank you :)  

I am using an iPad, Safari browser, SharePoint and Nintex form 2016. I keep getting an error message whenever I try to upload/attach an immage.Error message: “Safari can’t open page because the network connection was lost.Any help is grateful!Thanks,Sanjay

Hello,I am migrating a workflow that uses the padleft function in on-prem environment and wondering how can this be done within the Automation cloud environment?  Basically there is a number field in a SharePoint list that needs 0’s added.  For example if the number is 1, then the result should be 001, if the number is 11 then then result should be 011 where the actual padding to the left is 3.  Just not sure which action to use to make this happen.  Thanks n advance

We are doing some evaluations on our workflow process times and are trying to use the out of the box reports available on Workspace. The total time of each task is the difference between the start and end dates (as expected), but I’m curious if there is a way to only get them to count business hours?Trying to eliminate scenarios of a task sitting over the weekend, then looking like it took 2.5 days to complete. Thanks in advance,