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Issue Description

When you try to pull/move an element out of a a Multistep that includes a Task and move it it back, an error occurs.

Error Message:

The following error occurs:

“The " Name]" contains a reference to a removed reference field, " Unresolved Token]"”

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.

Considerations

If the error has already occurred, the Step may have to be deleted and re-added to remove the existing error (or request a script from Labs that will remove existing errors for this issue.) Once the Fix Pack was applied, the error should not occur for newly created MultiSteps that include a Task, when a step is moved out of and back into the MultiStep.

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