Product Forums

Issue DescriptionWhen you upgrade from K2 Five (5.4) to Nintex Automation (5.8), the state drop-down box appears too small.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 14.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to generate SmartObjects for a Service Instance in Management, an error occurs.Error Message:The following error occurs: "Unable to deserialize value SmartObjectGenerationMethod"ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 14. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

I have a form with several dropdowns that populate depending on other values typed in & selected. When users have already selected what they want, and start typing in the comments in a text box, in the middle of typing, the cursor goes back to the beginning of the paragraph. It is really annoying. I have an mp4 video I wanted to share, but it is over 5 MB and won’t upload. I will try compressing it later.  Can anyone help or should I report this as a bug?  

Skuid - Salesforce Asset Model with Tablein Skuid before save - Is there a way that I can put a limit/validation to only allow users to change the date if is = today OR in the past.  Can I control the date picker calendar to only show values in the past?ORDo i need to do this in salesforce which will return an error for the user

 Hi all -I am attempting to update a custom field on a document request record using the Create/Edit Record function. I have the ID and the field to update, but when I go the the docgen queue, the document request is set to ‘pending’, the document doesn’t create and the field doesn’t update. Is this possible? Am I missing something? thank you! 

I am making good use of Nintex Data Tables now. It is especially good for getting a quick response in your workflow form. Sometimes calls to our on-prem SQL database take several seconds. But I ran into a problem whenever I moved my data from Test into Production.  While there is a nice “Import” feature to Tables, there is no Export.  So I built one, and I’ll display that here below. The “Import” process takes a CSV (Comma Separated Values) file, so I will generate that using a workflow in my Test environment. First, create a workflow and set the Start Event as a Nintex Component workflow.Insert the following actions that we will configure:Query a table Create a text string Loop for each (inside your loop) Create a text string Send an email (or substitute some other method of obtaining your output Configuring these actions:For “Query a table” you simply select your Table and select all the columns you want. If you want all the rows, then don’t add any Conditions. Complete the other se

Hi,I  have the SmartObject AD User under the “Active Directory Service 2”.I’m able to use this SmartPbject and get the details for a certain user using the method GetUserDetails.The issue that I have is that not all the available properties from AD are available on the SmartObject “AD User”. For example, I have some exterionAttirbuteX in AD that is not included.It is some way to add these missing properties?Thank you 

This is something that should be pretty straightforward but doesn’t appear to be (in Nintex anyway, easy in other products) I have a form that is out of space and requirements to add several more fields/sp list columns to the form so I need to add a second page. No option that I can see anywhere to add a second page. 

I have a process which accidentally had a ‘Checklist’ created, in the process there is a form linked in, we no longer require the form or the process, I have been trying to archive the form from the process so I can then archive the process.  I have sent a notification to Nintex as I am getting an error message after saving.  However, I have discovered the system ‘Checklist’ was created and I really don't know how the user did this but as they told me they wanted to remove the form and archive them both I know the checklist was created by accident.  Would this checklist be causing the system to return the error.  I have been trying to work out how to archive the system checklist in this process but haven’t been able to work this out yet.  Can you help with this. 

Hello everyone,I am new to Nintex Community and have few questions, hoping to get the answer from someone. After a Nintex document generation process initiated from a record(in this case a custom object called ‘Treasury Service’), the landing page goes back to the same record from which the document generation was initiated. Is there any configuration at either DDP or Delivery Options level, to remain on the Drawloop page and not going back to the record, it was initiated from. For generating the document using Apex, how do we pass the DocGen File Template ID along with DDP ID. We were able to figure it out to pass the DDPID but do not find an option to pass DocGen File Template ID  Thx.

When uploading an image the image size is 206kb the image is not fully uploading the base 64 data is being truncated 

In certain type of documents where a content is populated from a rich text field in salesforce, is it possible to override any formatting from rich text fields and keep formatting constant as defined in word document template ?

I’m unable to generate the pdf using the smart object - pdf converter.Error below is from the log:[2025-04-15 19:35:04][ERR][Host:][App:SourceCode.PdfConverter.Api][CID:][SID:][Path:/api/v1.0/convert][Src:SourceCode.PdfConverter.Api.Middleware.ExceptionHandler]: System.AggregateException: One or more errors occurred. (Load_Error (-200) - ERR_CERT_COMMON_NAME_INVALID) ---> System.Exception: Load_Error (-200) - ERR_CERT_COMMON_NAME_INVALID   at SourceCode.PdfConverter.Api.Converter.CefPdfConverter.LoadPage(ChromiumWebBrowser browser, Action`3 loadAction, String urlOrHtml, String baseUrl)   at SourceCode.PdfConverter.Api.Converter.CefPdfConverter.GetPdfBytes(Action`3 loadAction, Func`2 readyAction, String urlOrHtml, String baseUrl)   at SourceCode.PdfConverter.Api.Converter.CefPdfConverter.GetPdfBytesFromUrl(String url, String baseUrl)   --- End of inner exception stack trace ---    

Hello,I have just noticed that the ‘document list report is not showing all documents’ currently sitting in our Process Manager.I have run the report INCLUDING ‘...associated Process Groups, Search Tags, and System Tags’ and ‘...links in unpublished changes. I have also run the report NOT including those parameters and the result is the same. A few documents are missing in the report.I’m wondering whether you have experienced a similar issue?Thanks,Carlos

Is there a way to clear a hyperlink field in Sharepoint Online using the SPO Update Items action in Nintex Automation Cloud? Leaving the field empty in SPO Update Items doesn’t seem to do anything to the field in Sharepoint.

SOS! My form suddenly couldn’t Save. it returns error An unhandled error has occurred, please contact your administrator with the following ID. CorrelationID: 8bc2446a-642b-4bba-b439-11f4eb6216fb

Found File Upload control under Component section, But please help with detail steps how to make successful file upload and read the saved files in Nintex Apps Page.

Hi,The information in the help section, vs the how-to centre vs what I have experienced with minimode links is conflicting. Nintex Help Says:Minimode links update every time a process is published. That means a link to an unpublished process will show the current version until the process is published. When sharing a "0.xx" version process, the process version gets updated to 1.1 version, and that same minimode link shows the newer version.Links generated for published processes behave the same way, but allow users to switch between the last published version and the current in-progress process.In either case, once the process is published (or published again) a new minimode link will be needed to view the current state of the process. For more information, see Minimode configuration. The How-to Centre Says:How do Nintex Promapp minimode links for published, unpublished, and in-progress processes work?Minimode links have different behavior depending on their publishing status:Unpublish

I have many forms in my workflow with the same repeating section “PRODUCTS”Start form DC Control Sheet STEDI Approval DC Closing StageI am able to copy data of my repeating section form the Start Form to my task form DC control Sheet. In that form, I have new fields in my repeating section. I want the content of these fields to also be copied to the other 2 task forms.I am using the getCollectionItem in a rule. But it is not working, my fields stay blanks.getCollectionItem([Workflow].[Assign a task to DC Control Sheet].[Assign a task to multiple users].[First response].[Form variables].[Products].[Condition After Inspection],[Products].[Current row].[Row number]-1)I have attached my workflow. I someone can help me finding why my fields in my repeating section are blanks in the STEDI Approval and DC Closing Stage, it will be great. 

In our Nintex Automate workflow, use the Get Manager Details action to populate a variable with the manager’s email but the email has capitalization. How do we lowercase the value? The set variable value action doesn’t let you apply the function toLower. This is a problem because the generate document show one email all lowercase (context current user) and one with capitalization (get manager details).

Hi, Is there any way to Stop perticular workflow instances using SMO. My requirement is user will mark respective project as on hold in application, based on that i want to stop respective process instances.Note- I have service instance id with me and i dont want user go to managment site and perform it manually.   

There is a similar question about this topic (here), but I added a question at the end of it that's never been answered - possibly because the original question has already been marked as solved.I use @burked's solution for getting rid of the brackets and quotation marks from items in a collection, and that works fine. But it seems that NWC no longer puts a space after the comma that separates the items. So I get output like this:Choice 1,Choice 2,Choice 3,Choice 4 Of course, what I want is this:Choice 1, Choice 2, Choice 3, Choice 4 I know next to zilch about RegEx, so I can't figure this out. Is there an expression to add a space after each comma so that the output isn't so ugly?

Is it possible to pass in a repeating table object into a component flow? 

Hi community,I wanted to test an older version of K2 Five (5.5/5.6) integrated with SharePoint online and I found out that adding "legacy" app to App Catalog doesn't work in the newly created tenant, because these add-ons are already on their way out, according to the article SharePoint Add-In retirement in Microsoft 365.Am I overlooking something, some setting that would allow me to still deploy this, or am I just out of luck, the old legacy app will no longer test?If I want to test migrating from the legacy app to the new SPFx in the future, do I need to find any old tenant created before 11/2024? By the way, is there any news on how this can be done?Thanks in advance for your opinions.Pa--

Hi all, can you please help me sort out my issue, I have been looking everywhere and I can't find a solution.At the start event form, I set the file upload, this file will always have a different name (depending on the user) I wonder if there is a way to rename it to one of the variables and save it on the SharePoint folder.