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Issue Description

When you have an Exchange Online instance with SmartActions enabled and add another instance using a user from the same domain without enabling SmartActions, both instances will display with the SmartActions checkbox ticked when you edit either one.

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
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