Product Forums

Issue DescriptionWhen you install Nintex Automation K2 (5.8.1) and add an Exchange Online Feature, the "Enable Smartactions and Workflow Emails" checkbox and the "Overwrite" popup displays the incorrect capitalization of the word “SmartActions”ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use a Dynamic Chart configured with a SmartObject (SMO) and have set values for the Category Axis, Value Axis, and Series, deleting the corresponding fields in the data source and the below issues occur:No validation errors are triggered on the Dynamic Chart or anywhere on the view. Editing the data source shows no error badges or warnings, but the configuration fields—such as Category Axis, Value Axis, and Series—are left blank and in a broken state.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

In Nintex Workflow Cloud, is there a way to rename and change the email of a user in the ‘User management’ section? We had a user get married and want to keep their existing submissions, drafts, and permissions associated with their new email.

Issue DescriptionWhen you execute the 'Create PDF from URL' method on the PDF Converter SmartObject, the generated PDF may have misaligned list view column headers compared to the values and rows.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 16. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. Please clear your browser cache and refresh the page.

Issue DescriptionWhen you revert to a previous version of your Workflow using the Workflow designer, you receive an error message with an unclear description.Error Message:The following error occurs: “errorMessage” with the popup header showing “errorBehaviour.messageHeader”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 16.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

I am using SharePoint 2019.  I have a site for which I have created several site workflows using the Nintex workflow product.  Periodically, there will pe a problem where the workflow internal status shows “Failed on Start (retrying)” and the workflow instance continues to show up under “Running Workflows”, though the workflow appears to work correctly when I check the results.  Following is a screen shot:I am looking for a method of canceling and removing all instances of this workflow (in particular those that show as “running” that are in a “failed on start” condition) in a batch mode with a tool like PowerShell or with some sort of timer job.  I want to do this in a batch mode rather than having to go into each job individually and terminate each one.  I have found PowerShell scripts to terminate running list workflow instances, but I haven’t found much on site workflows.A bonus would be to schedule something to run automatically on a periodic basis, but I would be happy to have so

This knowledge base article has what you need to know about Nintex Apps and ICU Locale Formats in Salesforce.  

Starting with the Spring ’22 release, the International Components for Unicode (ICU) locale formats will be required in Salesforce. We noticed you haven’t adopted the new ICU formats yet. Adopting ICU ensures consistent patterns and formats for all locale data, for example, date-time and currency formats. You’re currently using Oracle’s Java Development Kit (JDK) locale formats. In the Spring ’22 release, International Components for Unicode (ICU) locale formats replace the JDK locale formats in Salesforce. ICU is the international standard format for dates and times. The new formats provide a consistent experience across the Salesforce platform and improve integration with ICU-compliant applications across the globe. To carry out your global business functions, adopt the International Components for Unicode (ICU) locale formats as soon as possible. Because this change affects date, time, number, and currency formats, we encourage you to adopt the ICU locale formats before they’re enfo

I have a Nintex form with a repeating table. There has been a change in requirements to start using some of the data in this repeating table in a workflow. So on my SharePoint Online list (where I have the form data being saved) I’ve created a new multi-line text field. In the forms designer, I’ve connected my repeating table to this new field, and re-published.Now when I open a previously submitted form, this repeating section on the form is empty! Where did the data go?If I disconnect this repeating table from the list field, and republish, then the data in the repeating table re-appears if I open a previously submitted form.The form has been published to the SharePoint list, so it’s the default form when users to go to create a new SharePoint list item.

Can someone tell me how I secure/limit a text field so that only members of certain groups can input into that column? What is the formula? Thank you in advance.

Does anyone have a clear definition on how to identify the number of processes that count towards your customer subscription plan? I'd like to be able to know this from time to time, especially as we are in a our first subscription and I get asked about this from my sponsor.

I’m trying to find some examples of functions that can be run with JS-Insert. Specifically, I’m trying to base64 decode a string. I’m hoping I can run the atob() function against a field that contains the encoded string. Currently, the control just shows me whatever I type into the ‘JS to Execute’ field. Does anyone have any insight into how to accomplish this?

Issue DescriptionWhen you load the 'static' item reference from a KPRX file, it is not fully restored because the necessary property declarations are missing.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15. Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you add multiple Workflow variables, the HTML content may be incorrectly modified.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use certain Workflows after upgrading to Nintex Automation K2 (5.8), the HTML configuration in email steps may not behave as expected.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you edit workflow tasks during design time without reconfiguring and saving the settings, the state and action settings from the previously viewed task may appear on the current task.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use the Spanish translation feature during development and try to create a condition (e.g., 'If an advanced condition is true'), the translation is incorrect.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15. Nintex Automation K2 (5.8.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade to Nintex Automation (5.8) and apply Fix Pack 11, you may be unable to open the Workflow, and errors occur in the developer console and a blank screen appears.Error Message:The following error occurs: “http 400 bad request”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15. Nintex Automation K2 (5.8.1) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you click on Share or Redirect in the 'Task list' tab under Management, no results appear unless the language is changed to something other than English.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Our company’s customer master has more than 10000 records and we cant do a straight lookup to sql on premise due to the 5000 records limitation. Is there any way to get around this limitation so we can lookup fields? Has anyone encountered a similar situation?

Hey folks I’ not receiving nintex i'm not receiving instance alerts when a work flow fails - I believe I have everything set up correctly. Ive checked my spam folder an nothing in that space has been received as well. This is in a production environment also. ++++++NOW RESOLVED +++++

I see in the April 2025 Release Notes that there is a new feature --“Import / Export Workflow File via API: You can now use the Nintex Workflow API to import and export workflow file-based definitions.“in the API page, it says, “Export a published workflow design to import it into another tenant.”I was wondering, “What if I don’t want to import into another tenant?”Can I simply export it from a custom program and store the workflow definition file in a repository, so I have some kind of software versioning process?Maybe -- I might have to try it out.  But I was going to check here first if anyone else has already done this.If not, I will develop something and post it here for your use.

I am a long time Nintex RPA LE (Foxtrot) user looking for other Fiserv users who have had success or are looking to run processes within the new Fiserv Premier interface, preferably in an Unattended environment.  I would love to discuss any best practices that you are using and will be happy to share some of my successes.

5.6 FP21 using new identity service, if a task is assigned to an AD group:Can someone confirm the following behavior:Resolve groups to individuals option Checked - Membership is resolved at runtime once.   Changes in AD group membership will not alter the visibility of existing workitems.    e.g. Employee changed role to a different department and is taken out of an AD group.    Employee will continue to have visibility to existing workitems assigned.  Only new workitem / task will it exclude the employee that’s no longer in the AD group. Resolve groups to individuals  Unchecked -  AD group membership change picked up by Identity Service would be reflected in the workitem.   Removing employee from AD group would no longer show the item in employee’s worklist.   Adding new employee to the AD group would gain visibility to in-progress workitems assigned to that AD group.

With K2 5.8, we've added translation support for SmartForms, but your data remains as it was captured. However, you can use the below example to display different values based on locale for any control that binds to a SmartBox object by utilizing the exposed out of the box Browser Culture field.Adding to your SmartObjectAdd a new Text property to your SmartObject called e.g., “Culture”. This property will be used to determine each row’s locale (e.g., “en-US”) when adding/editing data.Add a Number property that will be used to link each value per language to each other (e.g., another ID property).Adding to your viewAdd the new properties to the required view(s) where the data will be captured and change the “Culture” property to a Drop-Down List. Bind the control to the “Translation Language” SmartObject found under the System > Management > Translation > SmartObjects category.This SmartObject will contain all supported languages selected for the environment in Translation Sett