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Exception of type 'System.Web.HttpUnhandledException' was thrown.br The AAD:user@email could not be found.

  • August 13, 2025
  • 2 replies
  • 49 views

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Hello, can you help me please?

 

Exception of type 'System.Web.HttpUnhandledException' was thrown.<br/>The AAD:xxxx@xxx.mx could not be found.

 

 

2 replies

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  • Nintex Employee
  • August 18, 2025

It looks like you are using Identity Sync Service.   Please following steps in the attachment of the following reference to sync AAD Identity Provider.
https://community.nintex.com/nintex-automation-k2-57/identity-synchronization-and-caching-31426?tid=31426&fid=57


MillaZ
Nintex Employee
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  • Nintex Employee
  • August 25, 2025

Hi ​@Alan Flores MPA 
Has the response helped to resolve your error?