Hi, I have a question on getting two workflows to work together to get a notification email out to a customer. The first workflow is where I’ve built a form inside the workflow. It works as expected and upon submission creates a new record in the list. Because the form is built inside the workflow and I don’t get the ID until the workflow ends preventing being able to reference that specific record ID in a notification email that was created in that first workflow. What I decided to do is have created a second workflow that runs when it sees a new record on that list and in this second workflow, I get the ID as expected as the new record ID is seen then on the list I need the ID so I can send in a notification email in this second workflow a link to that record customers can just click onto to get to that newly submitted record read only.
The Second workflow starts as expected and in instance ‘steps’ I can see the ID as expected but this second workflow appears to hang with this message ‘Wait for event in list item’ seen below. I’ve let the workflow continue to run up to an hour, but it never gets past that message of waiting.
