Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you attempt to update an existing solution using Package and deployment (P&D), an error occurs  Error Message:The following error occurs: “xxxView: Merge failed to update 1 Item(s) for xxx”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Note:The Release Notes for K2 Five (5.6) can be found (here).For any further information, please Contact Support Please see below the Fix Pack release dates for K2 Five (5.6): Fix Pack Release Date Download Link Fix Pack 1 2 September 2022 Contact Support for this Fix Pack Fix Pack 2 16 September 2022 Contact Support for this Fix Pack Fix Pack 3 23 September 2022 Contact Support for this Fix Pack Fix Pack 4 29 September 2022 Contact Support for this Fix Pack Fix Pack 5 4 October 2022 Contact Support for this Fix Pack Fix Pack 6 7 October 2022 Contact Support for this Fix Pack Fix Pack 7 19 October 2022 Contact Support for this Fix Pack Fix Pack 8 29 November 2022 Contact Support for this Fix Pack Fix Pack 9 6 December 2022 Contact Support for this Fix Pack F

Issue DescriptionWhen you use Smart Actions with Outlook on an Apple MacBook, an error occurs even when a valid Workflow action is specified.Error Message:The following error occurs: “the K2 server was unable to action the workflow task”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 43.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you try to pull/move an element out of a a Multistep that includes a Task and move it it back, an error occurs.Error Message:The following error occurs:“The "[Name]" contains a reference to a removed reference field, "[Unresolved Token]"”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 23. Nintex Automation K2 (5.8) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsIf the error has already occurred, the Step may have to be deleted and re-added to remove the existing error (or request a script from Labs that will remove existing errors for this issue.) Once the Fix Pack was applied, the error should not occur for newly created MultiSteps that inclu

Issue DescriptionWhen you sort a list view that includes a Date column with empty cell values, the ordering of the empty cells is inconsistent.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 23.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you drag and drop a variable into a text field of a function in Designer, it does not allow you to insert the variable after the text after upgrading.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 24. Nintex Automation K2 (5.8) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you open a Workflow for the first time it works as expected. However, when opening the Workflow for a second time an error occurs when you click on a step.Error Message:The following error occurs: “The Merge step's Merge tab has an empty Link To field”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 23. Nintex Automation K2 (5.8) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you execute the method "Create PDF from URL" on the PDF Converter SmartObject, the generated PDF may not always properly align list view column headers with the corresponding values and rows.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 10.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you set the "Out of Office" function, emails are not sent when you receive a task. Neither you nor the delegated person receives the task notification email.Error Message:The following error occurs in the Host Server Log: “SourceCode.EventBus.Mapping.OutOfOffice.NotificationContext is not allowed for deserialization”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 10.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to deploy a Workflow that was packaged and deployed, it gets stuck in the deploying stateResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you attempt to save inherited global rules that contain an "Execute Another Rule" action from a SubForm after upgrading to Nintex Automation K2 (5.8), saving may not succeed.Error Message:The following error occurs: “Rule not configured correctly”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. 

Issue DescriptionWhen you add an HTML tag in a Workflow, it does not render correctly in the email after upgrading to Nintex Automation K2 (5.8).ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsNote: After applying the Fix Pack, there's a possibility that the HTML may appear as an encoded value in the Workflow Designer. We recommend to make a copy of the HTML, before applying the Fix Pack, into a text file or somewhere safe. After applying the Fix Pack, you can verify if it is correct. If not, you can paste the HTML back in before redeploying.

Issue DescriptionWhen you upgrade from K2 Five (5.6) to Nintex Automation K2 (5.8), you are no longer able to successfully generate PDF Files using the PDF from URL method and an error message appears in place of the Form.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. 

Issue DescriptionWhen you have Data labels with long names, they over lap with the ones below in the Configure Rule panel.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade from K2 Five (5.6) to Nintex Automation K2 (5.8), you are no longer able to open Workflows and an error occursError Message:The following error occurs: “Bad syntax caused the request to fail”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade to Nintex Automation (5.8), you can no longer check-in or edit a Form or a View and a spike in memory usage occurs.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 08.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upload a file, leave the form idle for 1 hour, and then click "Create," the validation incorrectly passes, but the file is not actually uploaded.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 07. Nintex Automation (5.7) Fix Pack 22.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you set Management to a language other than English. The Execute SmartObject Method does not display the resultResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionAfter upgrading to Nintex Automation (5.8) and you navigate to Management > Translations, the available languages field is empty.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use the Workflow’s Designer and click the "Open Configuration Panel" button for a SmartObject with a method such as "Serialized Item (String)," an infinite spinner displaying "Loading SmartObject Details" appears.Error Message:The following error in the developer console tab occurs:“main.ae38d94730fffb70.js:1 ERROR TypeError: Cannot read properties of null (reading 'expressions')”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use a Form or a View that has not been saved after upgrading to Nintex Automation (5.8), it should not be translatedResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade to Nintex Automation (5.8), an error occurs on the Workspace.Error Message:The following error occurs: “User does not have Administrator rights.”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you save drafts or view Workflows that have drafts, and check the versions within the Workflow, the column for the draft's creator displays the author's username rather than the username of the person who saved the draft. Additionally, the 'Last Modified' user within a Workflow does not update immediately upon the initial save of a draft but does update after refreshing.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you add spaces or tabs between the "JavaScript:" using SmartForms Navigation action, Cross-Site Scripting (XSS) is no longer blocked.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 36. K2 Five (5.6) Fix Pack 42. Nintex Automation (5.7) Fix Pack 21. Nintex Automation K2 (5.8) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade a Workflow from K2 Five (5.5) to K2 Five (5.6), the Scheduler Workflows are duplicated and two instances are started at their scheduled times.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 42. Nintex Automation (5.7) Fix Pack 21. Nintex Automation K2 (5.8) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.